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Showing 1 - 16 of 19 white papers, page 1 of 2.
Disaster Recovery Guide: DR in Virtualized Environments
In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments. In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments.

In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immenseUtilizing Zerto’s Disaster Recovery solutions can greatly mitigate downtime and data loss with RTO’s of minutes and RPO’s of seconds
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
  • Having a plan and process in place will help you mitigate the impact of an outage on your business

In this booklet we provide insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Download this white paper and learn more about Business Continuity and Disaster Recovery preparedness and how Zerto can help!

UNC Health Care Leverages IGEL in Virtual Desktop Infrastructure Deployment
UNC Health Care selected IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security. This document outlines key findings on how IGEL helps organizations manage entire fleets of thin clients from a single console. In addition, you will see how IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, wi

UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.

“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.” 

UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”

Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.

Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.

IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
PCI DSS Compliance
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data and customer information. This is why businesses are legally obliged to build PCI DSS compliant IT infrastructures.

IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.

What Is PCI DSS?
PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.

The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.

Why Businesses Need to Be PCI DSS Compliant
The challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.

This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
Gartner Market Guide for IT Infrastructure Monitoring Tools
With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.

The guide provides insight into the IT infrastructure monitoring tool market and providers as well as key findings and recommendations.

Get the 2018 Gartner Market Guide for IT Infrastructure Monitoring Tools to see:

  • The ITIM market definition, direction and analysis
  • A list of representative ITIM vendors
  • Recommendations for adoption of ITIM platforms

Key Findings Include:

  • ITIM tools are helping organizations simplify and unify monitoring across domains within a single tool, eliminating the problems of multitool integration.
  • ITIM tools are allowing infrastructure and operations (I&O) leaders to scale across hybrid infrastructures and emerging architectures (such as containers and microservices).
  • Metrics and data acquired by ITIM tools are being used to derive context enabling visibility for non-IT teams (for example, line of business [LOB] and app owners) to help achieve optimization targets.
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Futurum Research: Digital Transformation - 9 Key Insights
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
Forward Networks ROI Case Study
See how a large financial services business uses Forward Enterprise to achieve significant ROI with process improvements in trouble ticket resolution, audit-related fixes and change windows.
Because Forward Enterprise automates the intelligent analysis of network designs, configurations and state, we provide an immediate and verifiable return on investment (ROI) in terms of accelerating key IT processes and reducing manhours of highly skilled engineers in troubleshooting and testing the network.

In this paper, we will quantify the ROI of a large financial services firm and document the process improvements that led to IT cost savings and a more agile network. In this analysis, we will look at process improvements in trouble ticket resolution, audit-related fixes and acceleration of network updates and change windows. We will explore each of these areas in more detail, along with the input assumptions for the calculations, but for this financial services customer, the following benefits were achieved, resulting in an annualized net savings of over $3.5 million.
How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

How iland supports Zero Trust security
This paper explains the background of Zero Trust security and how organizations can achieve this to protect themselves from outside threats.
Recent data from Accenture shows that, over the last five years, the number of security breaches has risen 67 percent, the cost of cybercrime has gone up 72 percent, and the complexity and sophistication of the threats has also increased.

As a result, it should come as no surprise that innovative IT organizations are working to adopt more comprehensive security strategies as the potential damage to business revenue and reputation increases. Zero Trust is one of those strategies that has gained significant traction in recent years.

In this paper we'll discuss:
  • What is Zero Trust?
  • The core tenants of iland’s security capabilities and contribution to supporting Zero Trust.
    • Physical - Still the first line of defense
    • Logical - Security through technology
    • People and process - The critical layer
    • Accreditation - Third-party validation
  • Security and compliance as a core iland value
VPN vs. VDI - What Should You Choose?
Many organizations are using Virtual Private Networks (VPN) to provide employees with access to their digital workspaces. However, as VPN is posing a global data security risk to businesses, IT departments may want to re-think their strategy when it comes to providing remote access. What are the differences between VPN and VDI, and which one should you choose?

With times changing continuously in the tech world, more and more workloads are moving to the cloud and a VPN solution is becoming outdated - services are no longer just located in your office or data center, but a hybrid combination of on-premises and public cloud services. Leveraging cloud-based solutions means that your company can centrally control access to applications while reinforcing security.

As an affordable all-in-one VDI solution, Parallels RAS allows users to securely access virtual workspaces from anywhere, on any device, anytime. Parallels RAS centralizes management of the IT infrastructure, streamlines multi-cloud deployments, enhances data security, and improves process automation.

After the Lockdown – Reinventing the Way Your Business Works
As a result of the Covid-19 lockdown experience, temporary measures will be scaled back and adoption of fully functional “Remote” workplaces will now be accelerated. A reduction in the obstacles for moving to virtual desktops and applications will be required so that businesses can be 100% productive during Business Continuity events. The winners will be those organizations who use and explore the possibilities of a virtual workplace every day.

As lockdowns end, organziations are ready to start planning on how to gear their business for more agility, with a robust business continuity plan for their employees and their technology. A plan that includes technology which enables their business to work at full capacity rather than just getting by.

A successful Business Continuity Plan includes key technology attributes needed for employees to be 100% productive before, during and after a Covid-19 type event. The technology should be:

  • A device agnostic, simple, intuitive and responsive user experienceIt should enhance data security
  • It should increase the agility of IT service delivery options
  • Reduce the total cost of ownership (TCO) of staff technology delivery
  • Must be simple to deploy, manage and expand remotely

As a result of the Covid-19 lockdown experience, temporary measures will be scaled back and adoption of fully functional “Remote” workplaces will now be accelerated. A reduction in the obstacles for moving to virtual desktops and applications will be required so that businesses can be 100% productive during Business Continuity events. The winners will be those organizations who use and explore the possibilities of a virtual workplace every day.

As an affordable but scalable all-in-one virtual desktop and application solution, Parallels Remote Application Server (RAS) allows users to securely access virtual workspaces from anywhere, on any device, at any time. Parallels RAS centralizes management of the IT infrastructure, streamlines multi-cloud deployments, enhances data security and improves process automation.

GigaOM Key Criteria for Software-Defined Storage – Vendor Profile: DataCore Software
DataCore SANsymphony is one of the most flexible solutions in the software-defined storage (SDS) market, enabling users to build modern storage infrastructures that combine software-defined storage functionality with storage virtualization and hyperconvergence. This results in a very smooth migration path from traditional infrastructures based on physical appliances and familiar data storage approaches, to a new paradigm built on flexibility and agility.
DataCore SANsymphony is a scale-out solution with a rich feature set and extensive functionality to improve resource optimization and overall system efficiency. Data services exposed to the user include snapshots with continuous data protection and remote data replication options, including a synchronous mirroring capability to build metro clusters and respond to demanding, high-availability scenarios. Encryption at rest can be configured as well, providing additional protection for data regardless of the physical device on which it is stored.

On top of the core block storage services provided in its SANsymphony products, DataCore recently released vFiLo to add file and object storage capabilities to its portfolio. VFiLo enables users to consolidate additional applications and workloads on its platform, and to further simplify storage infrastructure and its management. The DataCore platform has been adopted by cloud providers and enterprises of all sizes over the years, both at the core and at the edge.

SANsymphony combines superior flexibility and support for a diverse array of use cases with outstanding ease of use. The solution is mature and provides a very broad feature set. DataCore boasts a global partner network that provides both products and professional services, while its sales model supports perpetual licenses and subscription options typical of competitors in the sector. DataCore excels at providing tools to build balanced storage infrastructures that can serve multiple workloads and scale in different dimensions, while keeping complexity and cost at bay.

The Backup Bible – Complete Edition
In the modern workplace, your data is your lifeline. A significant data loss can cause irreparable damage. Every company must ask itself - is our data properly protected? Learn how to create a robust, effective backup and DR strategy and how put that plan into action with the Backup Bible – a free eBook written by backup expert and Microsoft MVP Eric Siron. The Backup Bible Complete Edition features 200+ pages of actionable content divided into 3 core parts, including 11 customizable templates

Part 1 explains the fundamentals of backup and how to determine your unique backup specifications. You'll learn how to:

  • Get started with backup and disaster recovery planning
  • Set recovery objectives and loss tolerances
  • Translate your business plan into a technically oriented outlook
  • Create a customized agenda for obtaining key stakeholder support
  • Set up a critical backup checklist

Part 2 shows you what exceptional backup looks like on a daily basis and the steps you need to get there, including:

  • Choosing the Right Backup and Recovery Software
  • Setting and Achieving Backup Storage Targets
  • Securing and Protecting Backup Data
  • Defining Backup Schedules
  • Monitoring, Testing, and Maintaining Systems

Part 3 guides you through the process of creating a reliable disaster recovery strategy based on your own business continuity requirements, covering:

  • Understanding key disaster recovery considerations
  • Mapping out your organizational composition
  • Replication
  • Cloud solutions
  • Testing the efficacy of your strategy
  • The Backup Bible is the complete guide to protecting your data and an essential reference book for all IT admins and professionals.


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