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Showing 1 - 16 of 45 white papers, page 1 of 3.
IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

It's Automation, Not Art
It’s Automation, Not Art Learn how to simplify application monitoring with this free eBook.
We recently reached out to IT professionals to find out what they thought about monitoring and managing their environment.  From the survey, we learned that automation was at the top of everyone's wish list.
 
This guide was written to provide an overview on automation as it relates to monitoring.  It was designed specifically for those familiar with computers and IT, who know what monitoring is capable of, and who may or may not have hands-on experience with monitoring software.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
How to Build a SANless SQL Server Failover Cluster Instance in Google Cloud Platform
This white paper walks through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the Google Cloud Platform (GCP)
If you are going to host SQL Server on the Google Cloud Platform (GCP) you will want to make sure it is highly available with a SQL Failover Cluster. One of the best and most economical ways to do that is to build a SQL Server Failover Cluster Instance (FCI). In this guide, we will walk through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the GCP.
Understanding Windows Server Cluster Quorum Options
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud.
This white paper discusses the key concepts you need to configure a failover clustering environment to protect SQL Server in the cloud. Understand the options for configuring the cluster Quorum to meet your specific needs. Learn the benefits and key takeaways for providing high availability for SQL Server in a public cloud (AWS, Azure, Google) environment.
Top 10 Reasons to Adopt Software-Defined Storage
In this brief, learn about the top ten reasons why businesses are adopting software-defined storage to empower their existing and new storage investments with greater performance, availability and functionality.
DataCore delivers a software-defined architecture that empowers existing and new storage investments with greater performance, availability and functionality. But don’t take our word for it. We decided to poll our customers to learn what motivated them to adopt software-defined storage. As a result, we came up with the top 10 reasons our customers have adopted software-defined storage.
Download this white paper to learn about:
•    How software-defined storage protects investments, reduces costs, and enables greater buying power
•    How you can protect critical data, increase application performance, and ensure high-availability
•    Why 10,000 customers have chosen DataCore’s software-defined storage solution
DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic Software-Defined Secondary Storage Appliance
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products. Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products.

Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
How to Get the Most Out of Windows Admin Center
Windows Admin Center is the future of Windows and Windows Server management. Are you using it to its full potential? In this free eBook, Microsoft Cloud and Datacenter Management MVP, Eric Siron, has put together a 70+ page guide on what Windows Admin Center brings to the table, how to get started, and how to squeeze as much value out of this incredible free management tool from Microsoft. This eBook covers: - Installation - Getting Started - Full UI Analysis - Security - Managing Extensions

Each version of Windows and Windows Server showcases new technologies. The advent of PowerShell marked a substantial step forward in managing those features. However, the built-in graphical Windows management tools have largely stagnated - the same basic Microsoft Management Console (MMC) interfaces had remained since Windows Server 2000. Microsoft tried out multiple overhauls over the years to the built-in Server Manager console but gained little traction. Until Windows Admin Center.

WHAT IS WINDOWS ADMIN CENTER?
Windows Admin Center (WAC) represents a modern turn in Windows and Windows Server system management. From its home page, you establish a list of the networked Windows and Windows Server computers to manage. From there, you can connect to an individual system to control components such as hardware drivers. You can also use it to manage Windows roles, such as Hyper-V.

On the front-end, Windows Admin Center is presented through a sleek HTML 5 web interface. On the back-end, it leverages PowerShell extensively to control the systems within your network. The entire package runs on a single system, so you don’t need a complicated infrastructure to support it. In fact, you can run it locally on your Windows 10 workstation if you want. If you require more resiliency, you can run Windows Admin Center as a role on a Microsoft Failover Cluster.

WHY WOULD I USE WINDOWS ADMIN CENTER?
In the modern era of Windows management, we have shifted to a greater reliance on industrial-strength tools like PowerShell and Desired State Configuration. However, we still have servers that require individualized attention and infrequently utilized resources. WAC gives you a one-stop hub for dropping in on any system at any time and work with almost any of its facets.

ABOUT THIS EBOOK
This eBook has been written by Microsoft Cloud & Datacenter Management MVP Eric Siron. Eric has worked in IT since 1998, designing, deploying, and maintaining server, desktop, network, and storage systems. He has provided all levels of support for businesses ranging from single-user through enterprises with thousands of seats. He has achieved numerous Microsoft certifications and was a Microsoft Certified Trainer for four years. Eric is also a seasoned technology blogger and has amassed a significant following through his top-class work on the Altaro Hyper-V Dojo.

The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

ESG Report: Verifying Network Intent with Forward Enterprise
This ESG Technical Review documents hands-on validation of Forward Enterprise, a solution developed by Forward Networks to help organizations save time and resources when verifying that their IT networks can deliver application traffic consistently in line with network and security policies. The review examines how Forward Enterprise can reduce network downtime, ensure compliance with policies, and minimize adverse impact of configuration changes on network behavior.
ESG research recently uncovered that 66% of organizations view their IT environments as more or significantly more complex than they were two years ago. The complexity will most likely increase, since 46% of organizations anticipate their network infrastructure spending to exceed that of 2018 as they upgrade and expand their networks.

Large enterprise and service provider networks consist of multiple device types—routers, switches, firewalls, and load balancers—with proprietary operating systems (OS) and different configuration rules. As organizations support more applications and users, their networks will grow and become more complex, making it more difficult to verify and manage correctly implemented policies across the entire network. Organizations have also begun to integrate public cloud services with their on-premises networks, adding further network complexity to manage end-to-end policies.

With increasing network complexity, organizations cannot easily confirm that their networks are operating as intended when they implement network and security policies. Moreover, when considering a fix to a service-impact issue or a network update, determining how it may impact other applications negatively or introduce service-affecting issues becomes difficult. To assess adherence to policies or the impact of any network change, organizations have typically relied on disparate tools and material—network topology diagrams, device inventories, vendor-dependent management systems, command line (CLI) commands, and utilities such as “ping” and “traceroute.” The combination of these tools cannot provide a reliable and holistic assessment of network behavior efficiently.

Organizations need a vendor-agnostic solution that enables network operations to automate the verification of network implementations against intended policies and requirements, regardless of the number and types of devices, operating systems, traffic rules, and policies that exist. The solution must represent the topology of the entire network or subsets of devices (e.g., in a region) quickly and efficiently. It should verify network implementations from prior points in time, as well as proposed network changes prior to implementation. Finally, the solution must also enable organizations to quickly detect issues that affect application delivery or violate compliance requirements.
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