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Showing 1 - 15 of 15 white papers, page 1 of 1.
IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

The Ultimate Guide to AVD
In three easy steps to an easy and successful implementation.
Deploying Azure Virtual Desktops (AVD) can be complex. Recast Software provides the necessary flexibility in your end-to-end AVD deployment. This document has been created to describe our approach and recommendations to an easy and successful
deployment of your AVD environment.
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
US Cybersecurity Census Report
Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

To solve this problem, IT leaders must understand why. They need answers to questions such as, how is cybersecurity transforming? How are cyberattacks harming businesses? Where must investments in preventative training and tools be focused? Is cybersecurity being prioritized by leadership? And how does cybersecurity fit within organizational culture?

In partnership with Sapio Research, Keeper Security analyzed the behaviors and attitudes of 516 IT decision-makers in the U.S. to answer these questions and more. This report, Keeper’s second annual U.S. Cybersecurity Census, maps the transforming landscape of cybersecurity based on these expert insights. It provides leaders with a forensic assessment of the threats their businesses face and details the urgent strategies necessary to overcome them.

Businesses across the U.S. are making cybersecurity a priority. However, despite efforts and investments, clear gaps remain. Our research shows that there have been small steps, but no giant leaps.

The volume and pace at which threats are hitting businesses are increasing, and leadership can’t afford to wait. If they do, the financial, reputational, and organizational penalties will be severe. Likewise, as work has transformed dramatically over the past two years—with hybrid and remote working normalized— companies need to rethink how they are building cybersecurity resilience.

Keeper Security Insight Report: Privileged Access Mgmt Survey User Insights on Cost & Complexity
Privileged access management solutions are primarily designed to protect IT staff, executive leadership, and research and development staff, however, the accelerated digital transformation and ceaseless barrage of cyberthreats is making it increasingly important to protect all end-users within an organization.

Research finds PAM solutions are too complex with 68% of organizations paying for “wasted features” that are rarely used. A global survey of 400 IT and security executives conducted in January 2023, by Keeper Security in partnership with TrendCandy Research, reveals an overwhelming industry desire for Privileged Access Management (PAM) solutions that are easy to deploy and maintain.

The findings show that traditional PAM solutions are falling far short, largely because they are too complex to implement and use. An overwhelming 84% of IT leaders said they want to simplify their PAM solution in 2023. In the current high-risk security climate, it is imperative that all organizations secure their privileged credentials, privileged accounts, and privileged sessions to protect their crown jewels. However, many traditional PAM solutions are failing to provide their intended value outside of these core use cases, because deployment is either too complex, too cost-prohibitive, or both. In the era of remote work, organizations need agile identity security solutions that can protect against cybersecurity threat vectors by monitoring, detecting, and preventing unauthorized privileged access to critical resources.

Keeper Security, a leading innovator in privileged access management, wanted to better understand how IT leaders are thinking about PAM, deploying their PAM solutions, and streamlining their PAM implementations. Keeper commissioned an independent research firm to survey 400 IT and data security leaders in North America and Europe about their strategies and plans for PAM in 2023.

Shaping the Future of Remote Access With Apache Guacamole Technology
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.

Since 2016, many users have turned to Apache Guacamole, a community-driven open-source remote desktop platform that is free for anyone to use and if your organization is technically savvy. The source code is publicly available to compile and build.

However, if you’d like software that’s ready to deploy for the enterprise and comes with responsive, professional support, Keeper Connection Manager (KCM) can provide an affordable way to get all the benefits of Apache Guacamole.

KCM provides users with a secure and reliable way to remotely connect to their machines using Remote Desktop Protocol (RDP), Virtual Network Computing (VNC), Secure Shell (SSH) and other common protocols. Moreover, KCM is backed by a responsive team, including the original creators of Apache Guacamole, ensuring expert assistance is always available.

Let’s dive into the importance and challenges of remote access below.

VMware DEM and App Volumes Overview Comparison with ProfileUnity & FlexApp
This guide has been authored by experts at Liquidware in order to provide information and guidance regarding some of the frequently asked questions customers encounter while exploring the FlexApp™ Layering technology.
This guide has been authored by experts at Liquidware in order to provide information and guidance regarding some of the frequently asked questions customers encounter while exploring the FlexApp™ Layering technology. FlexApp Application Layering is an integrated part of ProfileUnity that enables applications to be virtualized in such an innate way that they look native to the Windows operating system (OS) and other applications. FlexApp is a perfect complement to ProfileUnity, which provides full user environment management (UEM) with advanced features such as Application Rights Management and context-aware settings for printer and policy management. Although FlexApp is cost effectively licensed with ProfileUnity™, the solution can be licensed separately if your organization has already standardized on an alternative User Environment Management solution. Application Layering leads to much higher rates of compatibility than previous technologies which used Application Isolation to virtualize applications. Once applications have been packaged for layering, they are containerized on virtual hard disks (VHDXs) or virtual machine disks (VMDKs). They can be centrally assigned to users on a machine-level or context-aware basis. FlexApp applications are compatible with virtual, physical and multi-session Windows® environments such as VMware® Horizon View, Citrix® Virtual Apps and Desktops and Microsoft® AVD. This whitepaper provides an overview of FlexApp concepts and ways in which FlexApp can serve as a cornerstone in an application delivery strategy. FlexApp greatly reduces desktop administration overhead by dramatically reducing the need for traditional software distribution and through a reduction in the number of base images needed to support users. FlexApp is a powerful ally of VDI users and administrators. This paper compares Liquidware solutions to VMware App Volumes version 4 and its current updates through the last revision of this document.
Revolutionizing IT Support
In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams...

In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.

Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.

IGEL Accelerates Window 11 Migration in the Cloud for Now and Next
IGEL’s endpoint strategy accelerates the migration to Windows 11 in the Cloud by enabling IT to rapidly onboard and deliver secure fluid performance on AVD and Windows 365 Cloud PC.
Through the IGEL Ready program, close collaboration with key ecosystem partners supports modern collaboration tools and essential peripheral devices ensure compatibility with IGEL OS. This solution bire explores how integrations with Microsoft AVD, Windows 365 Cloud PC, and collaboration on healthcare use cases with Imprivata support secure access for roaming and remote users.
Solution Brief: Redefining the Enterprise Endpoint for the Cloud Era with IGEL and Island
This solution brief outlines how IGEL Secure Endpoint OS paired with Island, the Enterprise Browser, offers a unique endpoint solution for the modern enterprise.

The shift to SaaS and cloud computing allows enterprises to lower infrastructure costs and maintenance while improving efficiency and capabilities through scalable cloud data platforms. This move can also enhance productivity and workflow flexibility, enabling remote access to SaaS applications and data. However, it often leads to diversified endpoint operating systems, emphasizing the need for web browser access to SaaS applications. The adoption of IGEL's Secure Endpoint OS and Island's Enterprise Browser presents a modern solution for enterprises to optimize their digital workspaces and fully embrace this transformation.

Coretek Teams with IGEL to Transform VDI Deployment for a Defense Contractor
IGEL’s industry leadership has made it an integral part of Coretek’s on-premises VDI offering. This offering uses Nutanix in combination with Citrix VDI to deliver secure end-user access to virtual applications and desktops.

A defense contractor with whom Coretek has had a long-standing relationship spanning nearly two decades had attempted to migrate to a virtual desktop infrastructure (VDI) environment twice with another technology services provider without success. Impressed by Coretek’s success with VDI implementations in healthcare and other industries, the defense contractor turned to the solution provider for help.

Coretek's VDI offering has evolved significantly over the years to better support today's power users. Due to its industry leadership, IGEL OS is currently the standard for new customer VDI rollouts at Coretek. One of the things that the Coretek team appreciates most about IGEL OS is its high level of configurability, as well as IGEL’s commitment to staying current with trends in the EUC space by aligning IGEL OS with a broad ecosystem of leading vendors, including those providing unified communications and collaboration (UCC) applications and tools. In this particular case, IGEL OS, in combination with new Dell endpoint hardware, enabled Coretek to restore performance following a significant shift in the customer’s usage of its UCC tools.

The customer is currently utilizing high-performance VDI desktops, leveraging IGEL OS at the endpoint, to design defense equipment and support connectivity and collaboration through video conferencing. IGEL’s Preventative Security Model™ supports Zero Trust security approaches and partners with leading Secure Access Service Edge (SASE) vendors to complement and reinforce these solutions from a security standpoint.

Florence Bank Teams with COCC and IGEL to Pivot from a Traditional to a Virtualized Desktop
The combination of COCC's iWorkstation and IGEL OS enables the community bank to connect its remote and hybrid workforces to VMware Horizon desktops while enhancing security, improving efficiencies, and reducing costs.
Florence Bank’s decision to adopt the COCC’s iWorkstation and IGEL has enabled the community bank to quickly modernize its IT infrastructure.

Since deploying COCC’s iWorkstation offering and IGEL OS within its virtual desktop infrastructure (VDI) environment, Florence Bank has streamlined its IT operations and improved the security of its endpoints.

IGEL’s Preventative Security Model, for example, provides a secure, manageable, and scalable platform, enabling a stronger Zero Trust framework and streamlined endpoint management.

The combination of the COCC iWorkstation and IGEL OS has also allowed Florence Bank to repurpose its aging hardware, in many cases extending its hardware refresh cycles by an additional five years, saving upwards of $100,000 to $150,000 in the process and enabling the community bank to take a phased approach when upgrading its desktop infrastructure.


Securing and Optimizing Military and Government Endpoints
8 Reasons Why You Should Consider Securing Your Government and Military Endpoints with Stratodesk NoTouch

In today’s digital age, secure access to sensitive data, applications, and networks from anywhere is crucial for government and military entities. With the rise of remote work and mobile workforces, the number of security breaches has only increased, leaving more government endpoints at risk.

In this white paper, dive deeper into how Stratodesk NoTouch can provide end-users in federal and local government as well as in the military with extraordinary user experience on their endpoint devices while offering tight security and control amid budget cuts.

7 Trends in Endpoint Security
Endpoint security has become increasingly critical in today’s rapidly evolving threat landscape. With the proliferation of remote work, cloud adoption, and the rise of sophisticated cyber attacks, businesses face numerous challenges in protecting their endpoints. This report outlines the top 7 trends in endpoint security for 2023, providing IT and security leaders with valuable insights to enhance their endpoint security strategies.

The "Top 7 Trends in Endpoint Security for 2023" report provides valuable insights into the evolving landscape of endpoint protection. It emphasizes the increasing importance of Zero Trust Architecture (ZTA), which operates on the principle that no user or device should be inherently trusted, thereby enhancing security through strict access controls and continuous monitoring.

The report also highlights the shift towards cloud-native endpoint security, offering scalability and real-time protection, especially vital with the rise of remote work. Additionally, the adoption of thin-managed operating systems is discussed, noting their role in reducing attack surfaces by securely connecting to cloud-based resources.

The integration of Extended Detection and Response (XDR) platforms is presented as a means to streamline security operations by consolidating data from various sources. Furthermore, the report underscores the significance of a human-centric approach to security, advocating for comprehensive employee training and fostering a culture of security awareness.

Advancements in Endpoint Detection and Response (EDR) solutions are also covered, highlighting features like proactive threat hunting and automated responses. Lastly, the report discusses the role of security orchestration and automation in improving incident response times and operational efficiency.

Building a scalable, manageable virtual environment
How hard is it to manage a virtual computing ecosystem where some users are on AVD, some are on W365, and a small number still use their physical desktops? What’s the simplest and most cost-effective course of action? This guide was designed to give you the insights you need to make an informed decision for your organization.

In the current landscape, IT leaders—even those who have already embraced virtualization—face some difficult questions.  

Given the growing popularity, simplicity, and consistent user experience of Microsoft Windows 365 (W365), is it worth fully transitioning to it? Or does it make more sense to retain the control and flexibility that Azure Virtual Desktop (AVD) and other
virtualization platforms provide?

How hard is it to manage a virtual computing ecosystem where some users are on AVD, some are on W365, and a small number
still use their physical desktops? What’s the simplest and most cost-effective course of action?

This guide was designed to give you the insights you need to make an informed decision for your organization.