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Showing 1 - 16 of 26 white papers, page 1 of 2.
Monitoring 201: Moving Beyond Simplistic Monitoring and Alerts to Monitoring Glory
Are you ready to achieve #monitoringglory?

Are you ready to achieve #monitoringglory?

After reading this e-book, "Monitoring 201", you will:

  • Be able to imagine and create meaningful and actionable monitors and alerts
  • Understand how to explain the value of monitoring to non-technical coworkers
  • Focus on productive work because you will not be interrupted by spurious alerts
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic Software-Defined Secondary Storage Appliance
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products. Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
The Catalogic software-defined secondary-storage appliance is architected and optimized to work seamlessly with Catalogic’s data protection product DPX, with Catalogic/Storware vProtect, and with future Catalogic products.

Backup nodes are deployed on a bare metal server or as virtual appliances to create a cost-effective yet robust second-tier storage solution. The backup repository offers data reduction and replication. Backup data can be archived off to tape for long-term retention.
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

How to Get the Most Out of Windows Admin Center
Windows Admin Center is the future of Windows and Windows Server management. Are you using it to its full potential? In this free eBook, Microsoft Cloud and Datacenter Management MVP, Eric Siron, has put together a 70+ page guide on what Windows Admin Center brings to the table, how to get started, and how to squeeze as much value out of this incredible free management tool from Microsoft. This eBook covers: - Installation - Getting Started - Full UI Analysis - Security - Managing Extensions

Each version of Windows and Windows Server showcases new technologies. The advent of PowerShell marked a substantial step forward in managing those features. However, the built-in graphical Windows management tools have largely stagnated - the same basic Microsoft Management Console (MMC) interfaces had remained since Windows Server 2000. Microsoft tried out multiple overhauls over the years to the built-in Server Manager console but gained little traction. Until Windows Admin Center.

WHAT IS WINDOWS ADMIN CENTER?
Windows Admin Center (WAC) represents a modern turn in Windows and Windows Server system management. From its home page, you establish a list of the networked Windows and Windows Server computers to manage. From there, you can connect to an individual system to control components such as hardware drivers. You can also use it to manage Windows roles, such as Hyper-V.

On the front-end, Windows Admin Center is presented through a sleek HTML 5 web interface. On the back-end, it leverages PowerShell extensively to control the systems within your network. The entire package runs on a single system, so you don’t need a complicated infrastructure to support it. In fact, you can run it locally on your Windows 10 workstation if you want. If you require more resiliency, you can run Windows Admin Center as a role on a Microsoft Failover Cluster.

WHY WOULD I USE WINDOWS ADMIN CENTER?
In the modern era of Windows management, we have shifted to a greater reliance on industrial-strength tools like PowerShell and Desired State Configuration. However, we still have servers that require individualized attention and infrequently utilized resources. WAC gives you a one-stop hub for dropping in on any system at any time and work with almost any of its facets.

ABOUT THIS EBOOK
This eBook has been written by Microsoft Cloud & Datacenter Management MVP Eric Siron. Eric has worked in IT since 1998, designing, deploying, and maintaining server, desktop, network, and storage systems. He has provided all levels of support for businesses ranging from single-user through enterprises with thousands of seats. He has achieved numerous Microsoft certifications and was a Microsoft Certified Trainer for four years. Eric is also a seasoned technology blogger and has amassed a significant following through his top-class work on the Altaro Hyper-V Dojo.

The Monitoring ELI5 Guide
The goal of this book is to describe complex IT ideas simply. Very simply. So simply, in fact, a five-year-old could understand it. This book is also written in a way we hope is funny, and maybe a little irreverent—just the right mix of snark and humor and insubordination.

Not too long ago, a copy of Randall Munroe’s “Thing Explainer” made its way around the SolarWinds office—passing from engineering to marketing to development to the Head Geeks™ (yes, that’s actually a job at SolarWinds. It’s pretty cool.), and even to management.

Amid chuckles of appreciation, we recognized Munroe had struck upon a deeper truth: as IT practitioners, we’re often asked to describe complex technical ideas or solutions. However, often it’s for folks who need a simplified version. These may be people who consider themselves non-technical, but just as easily it could be for people who are technical in a different discipline. Amid frustrated eye-rolling we’re asked to “explain it to me like I’m five years old” (a phrase shortened to just “Explain Like I’m Five,” or ELI5, in forums across the internet).

There, amid the blueprints and stick figures, were explanations of the most complex concepts in hyper-simplified language that had achieved the impossible alchemy of being amusing, engaging, and accurate.

We were inspired. What you hold in your hands (or read on your screen) is the result of this inspiration.

In this book, we hope to do for IT what Randall Munroe did for rockets, microwaves, and cell phones: explain what they are, what they do, and how they work in terms anyone can understand, and in a way that may even inspire a laugh or two.

Jumpstart your Disaster Recovery and Remote Work Strategy: 6 Considerations for your Virtual Desktop
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
Make the Move: Linux Desktops with Cloud Access Software
Gone are the days where hosting Linux desktops on-premises is the only way to ensure uncompromised customization, choice and control. You can host Linux desktops & applications remotely and visualize them to further security, flexibility and performance. Learn why IT teams are virtualizing Linux.

Make the Move: Linux Remote Desktops Made Easy

Securely run Linux applications and desktops from the cloud or your data center.

Download this guide and learn...

  • Why organizations are virtualizing Linux desktops & applications
  • How different industries are leveraging remote Linux desktops & applications
  • What your organization can do to begin this journey


Key Considerations for Configuring Virtual Desktops For Remote Work
At any time, organizations worldwide and individuals can be forced to work from home. Learn about a sustainable solution to enable your remote workforce quickly and easily and gain tips to enhance your business continuity strategy when it comes to employee computing resources.

Assess what you already have

If you have a business continuity plan or a disaster recovery plan in place, that’s a good place to start. This scenario may not fit the definition of disaster that you originally intended, but it can serve to help you test your plan in a more controlled fashion that can benefit both your current situation by giving you a head start, and your overall plan by revealing gaps that would be more problematic in a more urgent or catastrophic environment with less time to prepare and implement.

Does your plan include access to remote desktops in a data center or the cloud? If so, and you already have a service in place ready to transition or expand, you’re well on your way.

Read the guide to learn what it takes for IT teams to set up staff to work effectively from home with virtual desktop deployments. Learn how to get started, if you’re new to VDI or if you already have an existing remote desktop scenario but are looking for alternatives.

ESG Showcase - DataCore vFilO: NAS Consolidation Means Freedom from Data Silos
File and object data are valuable tools that help organizations gain market insights, improve operations, and fuel revenue growth. However, success in utilizing all of that data depends on consolidating data silos. Replacing an existing infrastructure is often expensive and impractical, but DataCore vFilO software offers an intelligent, powerful option—an alternative, economically appealing way to consolidate and abstract existing storage into a single, efficient, capable ecosystem of readily-se

Companies have NAS systems all over the place—hardware-centric devices that make data difficult to migrate and leverage to support the business. It’s natural that companies would desire to consolidate those systems, and vFilO is a technology that could prove to be quite useful as an assimilation tool. Best of all, there’s no need to replace everything. A business can modernize its IT environment and finally achieve a unified view, plus gain more control and efficiency via the new “data layer” sitting on top of the hardware. When those old silos finally disappear, employees will discover they can find whatever information they need by examining and searching what appears to be one big catalog for a large pool of resources.

And for IT, the capacity-balancing capability should have especially strong appeal. With it, file and object data can shuffle around and be balanced for efficiency without IT or anyone needing to deal with silos. Today, too many organizations still perform capacity balancing work manually—putting some files on a different NAS system because the first one started running out of room. It’s time for those days to end. DataCore, with its 20-year history offering SANsymphony, is a vendor in a great position to deliver this new type of solution, one that essentially virtualizes NAS and object systems and even includes keyword search capabilities to help companies use their data to become stronger, more competitive, and more profitable.

GigaOM Key Criteria for Software-Defined Storage – Vendor Profile: DataCore Software
DataCore SANsymphony is one of the most flexible solutions in the software-defined storage (SDS) market, enabling users to build modern storage infrastructures that combine software-defined storage functionality with storage virtualization and hyperconvergence. This results in a very smooth migration path from traditional infrastructures based on physical appliances and familiar data storage approaches, to a new paradigm built on flexibility and agility.
DataCore SANsymphony is a scale-out solution with a rich feature set and extensive functionality to improve resource optimization and overall system efficiency. Data services exposed to the user include snapshots with continuous data protection and remote data replication options, including a synchronous mirroring capability to build metro clusters and respond to demanding, high-availability scenarios. Encryption at rest can be configured as well, providing additional protection for data regardless of the physical device on which it is stored.

On top of the core block storage services provided in its SANsymphony products, DataCore recently released vFiLo to add file and object storage capabilities to its portfolio. VFiLo enables users to consolidate additional applications and workloads on its platform, and to further simplify storage infrastructure and its management. The DataCore platform has been adopted by cloud providers and enterprises of all sizes over the years, both at the core and at the edge.

SANsymphony combines superior flexibility and support for a diverse array of use cases with outstanding ease of use. The solution is mature and provides a very broad feature set. DataCore boasts a global partner network that provides both products and professional services, while its sales model supports perpetual licenses and subscription options typical of competitors in the sector. DataCore excels at providing tools to build balanced storage infrastructures that can serve multiple workloads and scale in different dimensions, while keeping complexity and cost at bay.

Work From Home Workspace Strategies
This whitepaper has been authored by experts at Liquidware in order to provide information and guidance concerning the deployment of Work From Home (WFH) strategies to provide business continuity during times of crisis or unplanned outages. Liquidware Adaptive Workspace Management solutions can speed the launch of virtual workspaces that support WFH options, ensuring that sound data drives decision-making and all migration processes are automated and streamlined.
This whitepaper has been authored by experts at Liquidware in order to provide information and guidance concerning the deployment of Work From Home (WFH) strategies to provide business continuity during times of crisis or unplanned outages. Liquidware Adaptive Workspace Management solutions can speed the launch of virtual workspaces that support WFH options, ensuring that sound data drives decision-making and all migration processes are automated and streamlined. Information in this document is subject to change without notice. No part of this publication may be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form or by any means electronic or mechanical, including photocopying and recording for any external use by any person or entity without the express prior written consent of Liquidware.
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