Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

Heidenreich had challenges with their Citrix platform due to a combination of old and new DELL and Wyse hardware, laptops, and thin clients. When the company was expected to upgrade its Citrix platform to a new generation, the firm expressed concerns about the perceived high cost. Heidenreich started to look for an alternative solution, and their IT consultancy provider, Wedel IT, came up with the idea to implement IGEL OS. This case study focuses on IGEL’s ease of management, flexibility on the client side (new/old hardware), future-focused solutions, and security.

A Thin Client is a compact, secure desktop computer that operates using a Thin Client Operating System. Unlike traditional PCs, Thin Clients do not store sensitive data or applications locally. Instead, all data and applications are securely hosted in an on-premises or cloud-based data center, seamlessly integrating with your Windows or SaaS environment. This architecture enhances security by minimizing the risk of data breaches, theft, or unauthorized access.

One of the key advantages of Thin Clients is their efficiency. Compared to conventional desktop PCs, Thin Clients are significantly smaller, consume less power, and generate minimal noise. Their streamlined design not only reduces the physical footprint in the workspace but also lowers energy costs, making them an environmentally friendly alternative. Additionally, Thin Clients require less maintenance and fewer hardware upgrades, translating to long-term cost savings for organizations.

Thin Clients also simplify IT management. With centralized control, IT teams can efficiently monitor, update, and troubleshoot devices across multiple locations without the need for on-site maintenance. This reduces IT overhead, allowing staff to focus on strategic initiatives rather than time-consuming hardware support.

So why choose a Thin Client? With enhanced security, reduced costs, simplified IT management, and greater efficiency, Thin Clients are an intelligent choice for organizations looking to modernize their infrastructure while improving productivity and security.