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Showing 1 - 16 of 31 white papers, page 1 of 2.
Disaster Recovery Guide: DR in Virtualized Environments
In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments. In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments.

In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immenseUtilizing Zerto’s Disaster Recovery solutions can greatly mitigate downtime and data loss with RTO’s of minutes and RPO’s of seconds
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
  • Having a plan and process in place will help you mitigate the impact of an outage on your business

In this booklet we provide insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Download this white paper and learn more about Business Continuity and Disaster Recovery preparedness and how Zerto can help!

IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

Omaha School District Leverages IGEL’s Revolutionary Micro Client
Millard Public Schools is currently leveraging the IGEL UD Pocket, a revolutionary micro client, inside the district’s computer-aided design (CAD) classrooms to securely and cost-effectively deliver Autodesk software to their CAD students via a Citrix virtual desktop.
Millard Public Schools was looking for a secure and cost-effective way to deliver graphics intensive CAD applications to students via Citrix virtual desktops. The school district selected the IGEL UD Pocket and is now leveraging the micro thin client inside its CAD classrooms. Some of the key benefits the district has experienced as a result of the IGEL solution include ease of management and configuration, time and cost savings, support for a robust multimedia experience, and enhanced endpoint security as students are now only able to access their Windows-based, GPU-enabled virtual desktops from a secured Linux-based endpoint.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Parallels RAS and Microsoft Office 365: Deliver a Superior, Cloud-Optimized Employee Experience
When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
Microsoft Office 365 is fast becoming the industry standard, with companies rushing to adopt the solution to maximize flexibility and bring down budget costs. However, the online version lacks certain features to maximize the end-user experience and improve employee productivity. This is where a comprehensive, affordable virtualization can be useful. When used together, Parallels Remote Application Server (RAS) and Microsoft deliver an enhanced method for employees to access Office 365. With increased security and management options, Parallels RAS delivers a superior employee experience on any device or platform—anywhere.
It's Automation, Not Art
It’s Automation, Not Art Learn how to simplify application monitoring with this free eBook.
We recently reached out to IT professionals to find out what they thought about monitoring and managing their environment.  From the survey, we learned that automation was at the top of everyone's wish list.
 
This guide was written to provide an overview on automation as it relates to monitoring.  It was designed specifically for those familiar with computers and IT, who know what monitoring is capable of, and who may or may not have hands-on experience with monitoring software.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
How Parallels RAS Enhances Microsoft RDS
In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access. However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels® Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access.

However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.

Microsoft RDS Pain Points:
•    Limited Load Balancing Functionality
•    Limited Client Device Support
•    Difficult to Install, Set Up, and Update

Parallels RAS is an application and virtual desktop delivery solution that allows systems administrators to create a private cloud from which they can centrally manage the delivery of applications, virtual desktops, and business-critical data. This comprehensive VDI solution is well known for its ease of use, low license costs, and feature list.

How Parallels RAS Enhances Your Microsoft RDS Infrastructure:
•    Easy to Install and Set Up
•    Centralized Configuration Console
•    Auto-Configuration of Remote Desktop Session Hosts
•    High Availability Load Balancing (HALB)
•    Superior user experience on mobile devices
•    Supports hypervisors from Citrix, VMware, Microsoft’s own Hyper-V, Nutanix Acropolis, and Kernel-based Virtual Machine (KVM)

As this white paper highlights, Parallels RAS allows you to enhance your Microsoft Remote Desktop Services infrastructure, enabling you to offer a superior application and virtual desktop delivery solution.

Built around Microsoft’s RDP protocol, Parallels RAS allows systems administrators to do more in less time with fewer resources. Since it is easier to implement and use, systems administrators can manage and easily scale up the Parallels RAS farm without requiring any specialized training. Because of its extensive feature list and multisite support, they can build solutions that meet the requirements of any enterprise, regardless of its size and scale.

From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

The SysAdmin Guide to Azure Infrastructure as a Service
If you're used to on-premises infrastructures, cloud platforms can seem daunting. But it doesn't need to be. This eBook written by the veteran IT consultant and trainer Paul Schnackenburg, covers all aspects of setting up and maintaining a high-performing Azure IaaS environment, including: • VM sizing and deployment • Migration • Storage and networking • Security and identity • Infrastructure as code and more!

The cloud computing era is well and truly upon us, and knowing how to take advantage of the benefits of this computing paradigm while maintaining security, manageability, and cost control are vital skills for any IT professional in 2020 and beyond. And its importance is only getting greater.

In this eBook, we’re going to focus on Infrastructure as a Service (IaaS) on Microsoft’s Azure platform - learning how to create VMs, size them correctly, manage storage, networking, and security, along with backup best practices. You’ll also learn how to operate groups of VMs, deploy resources based on templates, managing security and automate your infrastructure. If you currently have VMs in your own datacenter and are looking to migrate to Azure, we’ll also teach you that.

If you’re new to the cloud (or have experience with AWS/GCP but not Azure), this book will cover the basics as well as more advanced skills. Given how fast things change in the cloud, we’ll cover the why (as well as the how) so that as features and interfaces are updated, you’ll have the theoretical knowledge to effectively adapt and know how to proceed.

You’ll benefit most from this book if you actively follow along with the tutorials. We will be going through terms and definitions as we go – learning by doing has always been my preferred way of education. If you don’t have access to an Azure subscription, you can sign up for a free trial with Microsoft. This will give you 30 days 6 to use $200 USD worth of Azure resources, along with 12 months of free resources. Note that most of these “12 months” services aren’t related to IaaS VMs (apart from a few SSD based virtual disks and a small VM that you can run for 750 hours a month) so be sure to get everything covered on the IaaS side before your trial expires. There are also another 25 services that have free tiers “forever”.

Now you know what’s in store, let’s get started!

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