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Showing 1 - 12 of 12 white papers, page 1 of 1.
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Analyzing VMware Horizon Logons
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

The Essential Guide to Cloud-Based Backup and Disaster Recovery
Downtime is not an option, therefore having a business continuity plan in place is crucial. Download this white paper to explore a step-by-step approach to building a business continuity plan that will keep your organization up and running no matter the threat.
Whether you’re responsible for keeping your IT systems and data online or you have a vested interest in making sure your team can keep your organization running, you know that business continuity is critical. But how do you get started building a business continuity or disaster recovery plan?

In this white paper, we’ll provide you with a step-by-step approach to get started. We’ll show you how to work with the unique needs of your organization and give you a blueprint for addressing business priorities and requirements. Download this DR guide now and learn the five key steps that will help you drive your business continuity planning.
Mind the Gap: Understanding the threats to your Microsoft 365 data
Download this whitepaper to learn more about how you can prevent, or mitigate, these common Microsoft 365 data threats: external threats like ransomware, malicious insiders, user-errors, accidental keystrokes, and retention policy gaps.
From corporate contacts to sensitive messages and attachments, email systems at all companies contain some of the most important data needed to keep business running and successful. At the same time, your office productivity suite of documents, notes, and spreadsheets created by your employees is equally vital.

Unfortunately, in both cases, protecting that data is increasingly challenging. Microsoft provides what some describe as marginal efforts to protect and backup data, leaving the majority of the burden on the customer.

Download this white paper to learn more about how you can prevent, or mitigate, these common Microsoft 365 data threats:
•    External threats like ransomware
•    Malicious insiders
•    User-errors and accidental keystrokes
•    Retention policy gaps and confusion

2022 US Password Practices Report
To raise awareness about the scale of the problem of weak passwords, Keeper Security, the leading provider of zero-trust and zero-knowledge cybersecurity software, is sharing findings about Americans’ password habits and practices. By raising awareness of the personal finances and data put at risk every day by weak, duplicate, and shared passwords, we hope to reduce the risk of cybercrime and promote better password practices among Americans.

Online passwords are used for many critical aspects of our lives. They are needed when we communicate, work, transact and travel. We use them to access our most sensitive data, from banking to health records. Digital passwords are the keys to our lives. Yet we are surprisingly negligent about password protection, from our choice of passwords to the means we use to remember them, and troublingly, our willingness to share sensitive passwords with others.
Keeper Security’s survey of 4,000+ respondents in the US and UK unearthed negligent attitudes toward password protection, in which passwords are being shared with spouses, written down on bits of paper, changed too often, and forgotten over 50 times per year! The result: nearly half of our 2,000 US survey respondents had been hacked at least once, with an average of $378 stolen per cyberattack. The consequences of poor password protection can be disastrous in an era of growing online crime and identity theft. A hacked password can result in ransacked bank accounts, obliterated credit ratings, damaged personal lives and severed business relationships.

Our findings show a troubling disconnect between the value people attach to their passwords and the means they use to protect them. In the US, people would rather see a dentist than lose their passwords, yet safe selection, storage, and management of passwords were found to be severely lacking in this study.

It is of great concern to see passwords being shared and duplicated across multiple platforms. It’s equally concerning to see the use of overly simple passwords, relying on publicly-available data, such as names and birthdays. This will remain an acute challenge as we continue to use a range of devices and platforms to access the internet. The impact of poor password protection was evidenced by the number of people in the survey reporting they’ve personally fallen victim to a cyberattack, resulting in financial loss and compromised social media profiles.

US Cybersecurity Census Report
Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

To solve this problem, IT leaders must understand why. They need answers to questions such as, how is cybersecurity transforming? How are cyberattacks harming businesses? Where must investments in preventative training and tools be focused? Is cybersecurity being prioritized by leadership? And how does cybersecurity fit within organizational culture?

In partnership with Sapio Research, Keeper Security analyzed the behaviors and attitudes of 516 IT decision-makers in the U.S. to answer these questions and more. This report, Keeper’s second annual U.S. Cybersecurity Census, maps the transforming landscape of cybersecurity based on these expert insights. It provides leaders with a forensic assessment of the threats their businesses face and details the urgent strategies necessary to overcome them.

Businesses across the U.S. are making cybersecurity a priority. However, despite efforts and investments, clear gaps remain. Our research shows that there have been small steps, but no giant leaps.

The volume and pace at which threats are hitting businesses are increasing, and leadership can’t afford to wait. If they do, the financial, reputational, and organizational penalties will be severe. Likewise, as work has transformed dramatically over the past two years—with hybrid and remote working normalized— companies need to rethink how they are building cybersecurity resilience.

Keeper Security Insight Report: Privileged Access Mgmt Survey User Insights on Cost & Complexity
Privileged access management solutions are primarily designed to protect IT staff, executive leadership, and research and development staff, however, the accelerated digital transformation and ceaseless barrage of cyberthreats is making it increasingly important to protect all end-users within an organization.

Research finds PAM solutions are too complex with 68% of organizations paying for “wasted features” that are rarely used. A global survey of 400 IT and security executives conducted in January 2023, by Keeper Security in partnership with TrendCandy Research, reveals an overwhelming industry desire for Privileged Access Management (PAM) solutions that are easy to deploy and maintain.

The findings show that traditional PAM solutions are falling far short, largely because they are too complex to implement and use. An overwhelming 84% of IT leaders said they want to simplify their PAM solution in 2023. In the current high-risk security climate, it is imperative that all organizations secure their privileged credentials, privileged accounts, and privileged sessions to protect their crown jewels. However, many traditional PAM solutions are failing to provide their intended value outside of these core use cases, because deployment is either too complex, too cost-prohibitive, or both. In the era of remote work, organizations need agile identity security solutions that can protect against cybersecurity threat vectors by monitoring, detecting, and preventing unauthorized privileged access to critical resources.

Keeper Security, a leading innovator in privileged access management, wanted to better understand how IT leaders are thinking about PAM, deploying their PAM solutions, and streamlining their PAM implementations. Keeper commissioned an independent research firm to survey 400 IT and data security leaders in North America and Europe about their strategies and plans for PAM in 2023.

Revolutionizing IT Support
In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams...

In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.

Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.

AIOps Best Practices for IT Teams & Leaders
What is AIOps & why does it matter for today’s enterprises? Gartner first coined the term AIOps in 2016 to describe an industry category for machine learning and analytics technology that enhances IT operations analytics. Learn how AIOps helps manage IT systems performance and improve customer experience.

AIOps is an umbrella term for underlying technologies, including Artificial Intelligence, Big Data Analytics and Machine Learning that automate the determination and resolution of IT issues in modern, distributed IT environments.

Here's a brief overview on how AIOps solution work:

  • AIOps data usually comes from different MELT sources.
  • Then, big data technologies aggregate and organize it, reduce noise, find patterns and isolate anomalies.
  • The AIOps automated resolution system resolves known issues and hands over the complicated scenarios to IT teams.

Learn from this whitepaper on what are the Best Practices IT Teams and IT Leaders should follow in implementing AIOps in their enterprise.

Optimization of IT Log Data with Log Intelligence
Cyber attacks are getting sophisticated, necessitating early detection of malicious activity. Stringent government policies and compliances necessitate building robust log management systems. And, increased reliance on technology to support hybrid work models necessitates efficient management of extensive log data. Hence, log intelligence is in demand by organizations as they need robust systems to address the issues above and create secure and efficient log management.
Want to know the Log Management Trends in 2024 and Beyond?
  • CISOs face stringent government regulations, such as the current administration mandating 12-18 months of log retention.
  • Chief Enterprise Architects worry that the average cost of a single enterprise service outage is $400K and the average MTTR is over 7 hrs.
  • Companies such as Facebook lose $65 million and 4.8% of their stock valuation over a 5-hour outage.
  • Security breaches mar organizational reputation and prove a threat to business.
  • 91% of leaders agree that monitoring tools are siloed and domain-specific, complicating the log management landscape.
  • VP Cloud/IT Services acknowledge the accelerated pace of digital transformation post-COVID-19 and recognize the need for more sophisticated security monitoring and SIEM adoption.
  • Log management market size reaches $2.3 billion in 2021 and is expected to grow to $4.1 billion by 2026 at a CAGR of 11.9%.
The Complete Guide to Ransomware
Ransomware attacks are expected to cost over $20 billion in 2023. Learn what you can do to avoid being a victim of a ransomware attack. In this guide you discover: •The Current State of Ransomware, •The Ransomware Economy, • How Ransomware Attacks Unfold, •Protecting Your Business From Ransomware
In 2021, the FBI reported 3,729 ransomware complaints, totaling over $49 million in losses. Predictions suggest attacks will occur every second by 2031, up from every 11 seconds in 2021. High-profile cases like the $70 million demand from REvil underscore the growing risk. This ebook explores the current state of ransomware, detailing how attacks happen and how businesses can protect themselves. While major incidents grab headlines, unreported attacks frequently devastate small and medium-sized businesses, highlighting the critical need for robust cybersecurity measures.
Connecticut Orthopaedics Transforms Endpoint Management and Security with IGEL
Teaming with IGEL allowed Connecticut Orthopaedics to manage the security and deployment of its Windows OS-based endpoints more efficiently and gain better visibility.
Connecticut Orthopaedics significantly improved its endpoint management and security by adopting IGEL’s solution. This allowed the healthcare provider to move Windows into a VDI environment, replacing Windows at the endpoint with IGEL OS for over 700 daily users with diverse needs. The transition to IGEL was initiated in April 2023 and fully deployed by August 2023. It was a smooth transition, thanks to the support from IGEL and the diligent work of the healthcare provider’s IT team. IGEL’s Preventative Security Model provided a secure, manageable, and scalable platform, enabling a stronger Zero Trust framework and streamlined endpoint management. The deployment included over 650 endpoints running IGEL OS. This transition has led to minimal end-user feedback, indicating a seamless change. It has allowed the healthcare provider to gain real-time analytics across its endpoints, enhancing its operational efficiency and security posture.