With hardware-based thin client shipments in the region of 4–5 million units annually, this market is still a drop in the ocean compared to the 270 million PCs shipping each year, though the latter figure has been declining since 2011. And within the thin client market, Igel is in fourth place behind Dell and HP (each at around 1.2 million units annually) and China’s Centerm, which only sells into its home market.

However, the future for thin clients looks bright, in that the software-based segment of the market  (which some analyst houses refuse to acknowledge) is expanding, particularly for Igel. Virtual desktop infrastructure (VDI) technology has stimulated this growth, but the greatest promise is probably in the embryonic DaaS market, whereby enterprises will have standard images for their workforce hosted by service providers.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

• Strong root-cause analysis and remediation
• Digital customer experience measurement capabilities
• Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring
  

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

• Operations leaders favor a unified view
• AI/machine learning adoption reaches 72% within the next 12 months
• Intelligent root-cause analysis soon to become table stakes
• Monitoring the digital customer experience becomes a priority
• Ease and speed of deployment are differentiators
  

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

• the growth of already commonplace cloud usage for mission-critical applications
• the importance of cloud governance
• the top cloud security concerns for enterprises
• the adoption of third-party tools for cloud management
• the steps IT teams should take to make their cloud environments more secure and reliable

Vladimir Galabov, Director, Cloud and Data Center Research, and Rik Turner, Principal Analyst, Emerging Technologies, are the co-authors of this eBook from Omdia, a data, research, and consulting business that offers expert analysis and strategic insight to empower decision-making surrounding new technologies.

This eBook covers the following topics:

• the current landscape of cloud computing, including the BIG problems
• the advantages of using a multi-cloud approach
• the dangers of shadow IT, including billing surprises and security breaches
• the move of mission-critical applications to the cloud
• the considerations regarding cloud security, including recommendations for IT teams

SaaS applications like Microsoft 365 can benefit an organization in a number of ways — but they can also pose the risk of data loss. Even though Microsoft hosts the infrastructure, this doesn't replace your responsibility to back up business‑critical Microsoft 365 data.

This technical review from TechTarget’s Enterprise Strategy Group (ESG) documents the results of a detailed evaluation of Veeam® Backup for Microsoft 365, including validating granular backup management capabilities and agile recovery options.

• Technical review from TechTarget’s Enterprise Strategy Group
• In‑depth look into Veeam Backup for Microsoft 365 capabilities
• Why you should consider Veeam for your Microsoft 365 backup solution

What Can IT Leaders Do to Counter Endpoint Cost Inflation?

"Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures."

How can IT Leaders counter this endpoint inflation? Recommendations include producing a TCO report on endpoint devices and refreshing, not replacing old hardware.