UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.
“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.”
UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”
Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.
Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.
Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.
In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.
The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.
With the onset of more modular and cloud-centric architectures, many organizations with disparate monitoring tools are reassessing their monitoring landscape. According to Gartner, hybrid IT (especially with IaaS subscription) enterprises must adopt more holistic IT infrastructure monitoring tools (ITIM) to gain visibility into their IT landscapes.
The guide provides insight into the IT infrastructure monitoring tool market and providers as well as key findings and recommendations.
Get the 2018 Gartner Market Guide for IT Infrastructure Monitoring Tools to see:
Key Findings Include:
This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.
ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.
A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.
One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.
You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.
In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!
Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.
Now that the basics have been covered, download the eBook to discover how to put this theory into practice!
In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”Who Should Read This
Enterprise organizations looking for a solution to provide:
Our Takeaways
Trends impacting the infrastructure and operations (I&O) team include:
There’s little doubt we’re in the midst of a change in the way we operationalize and manage our end users’ workspaces. On the one hand, IT leaders are looking to gain the same efficiencies and benefits realized with cloud and next-generation virtual-server workloads. And on the other hand, users are driving the requirements for anytime, anywhere and any device access to the applications needed to do their jobs. To provide the next-generation workspaces that users require, enterprises are adopting a variety of technologies such as virtual-desktop infrastructure (VDI), published applications and layered applications. At the same time, those technologies are creating new and challenging problems for those looking to gain the full benefits of next-generation end-user workspaces.
Before racing into any particular desktop transformation delivery approach it’s important to define appropriate goals and adopt a methodology for both near- and long-term success. One of the most common planning pitfalls we’ve seen in our history supporting the transformation of more than 6 million desktops is that organizations tend to put too much emphasis on the technical delivery and resource allocation aspects of the platform, and too little time considering the needs of users. How to meet user expectations and deliver a user experience that fosters success is often overlooked.
To prevent that problem and achieve near-term success as well as sustainable long-term value from a next-generation desktop transformation approach, planning must also include defining a methodology that should include the following three things:
• Develop a baseline of “normal” performance for current end user computing delivery• Set goals for functionality and defined measurements supporting user experience• Continually monitor the environment to ensure users are satisfied and the environment is operating efficiently
This white paper will show why the user experience is difficult to predict, why it’s essential to planning, and why factoring in the user experience—along with resource allocation—is key to creating and delivering the promise of a next-generation workspace that is scalable and will produce both near-and long-term value.
CloudCasa supports all major Kubernetes managed cloud services and distributions, provided they are based on Kubernetes 1.13 or above. Supported cloud services include Amazon EKS, DigitalOcean, Google GKE, IBM Cloud Kubernetes Service, and Microsoft AKS. Supported Kubernetes distributions include Kubernetes.io, Red Hat OpenShift, SUSE Rancher, and VMware Tanzu Kubernetes Grid. Multiple worker node architectures are supported, including x86-64, ARM, and S390x.
With CloudCasa, managing data protection in complex hybrid cloud or multi-cloud environments is as easy as managing it for a single cluster. Just add your multiple clusters and cloud databases to CloudCasa, and you can manage backups across them using common policies, schedules, and retention times. And you can see and manage all your backups in a single easy-to-use GUI.
Top 10 Reasons for Using CloudCasa:
With CloudCasa, we have your back based on Catalogic Software’s many years of experience in enterprise data protection and disaster recovery. Our goal is to do all the hard work for you to backup and protect your multi-cloud, multi-cluster, cloud native databases and applications so you can realize the operational efficiency and speed of development advantages of containers and cloud native applications.
With most of the world working from home for the foreseeable future due to COVID-19, we've prepared this guide to help you enable and sustain a remote workforce.
Download this guide and learn:
Does your organization leverage applications designed specifically for macOS systems? Do your employees prefer macOS over Windows or Linux desktops? Do you have Macs in the office that are too expensive to ship home for remote work and are you worried about the security of content stored on them?
Learn how Teradici CAS for Mac users enable seamless remote desktops with the best resolution, sound, and color fidelity to create and work from anywhere.
Kubernetes is the de-facto standard for container orchestration, and it’s being used by born-in-the-cloud startups and cloud-native enterprises alike. In 2021, Kubernetes was in production on-premises, in the cloud, and even at the edge for many different types of applications, including those that Kubernetes wasn’t initially built for.
Kubernetes was never really built for stateful applications and, by default, lacks features for data protection. However, we see many organizations building and running their stateful applications on top of Kubernetes, indicating there’s a gap in functionality between what Kubernetes offers and what the (enterprise) market wants.
Unfortunately, existing data protection tools, mostly built for legacy technologies such as virtual machines, do not fit well into the container paradigm. Vendors are adapting existing solutions or creating new products from scratch that are often better aligned with the cloud-native and container paradigms.
The market for cloud-native data protection is growing rapidly, with both incumbent vendors and challengers competing for completeness of features, and differences can be observed between those targeting more traditional infrastructure alignment and those aimed at fully cloud-native environments.
In any case, we see a growing need for flexible, adaptive solutions that can meet the changing requirements of their customers. Multi-platform, multi-cloud, multi-environment (including edge), multi-team, and self-service capabilities are quickly becoming differentiating features that ensure successful adoption, not for just one use case but for continuously changing use cases across the entire enterprise.
CloudCasa is the perfect example of this type of modern solution that can adapt quickly to changing business and technical needs. Designed to be Kubernetes native, it is a SaaS offering with a friendly licensing model that significantly eases the initial testing and adoption of the solution.