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UNC Health Care Leverages IGEL in Virtual Desktop Infrastructure Deployment
UNC Health Care selected IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security. This document outlines key findings on how IGEL helps organizations manage entire fleets of thin clients from a single console. In addition, you will see how IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, wi

UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.

“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.” 

UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”

Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.

Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

Digital Workspace Disasters and How to Beat Them
This paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
Optimising Performance for Office 365 and Large Profiles with ProfileUnity ProfileDisk
This whitepaper has been authored by experts at Liquidware Labs in order to provide guidance to adopters of desktop virtualization technologies. In this paper, two types of profile management with ProfileUnity are outlined: (1) ProfileDisk and (2) Profile Portability. This paper covers best practice recommendations for each technology and when they can be used together. ProfileUnity is the only full featured UEM solution on the market to feature an embedded ProfileDisk technology and the advanta

Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them.

Note that additional profile challenges and solutions are covered in a related ProfileUnity whitepaper entitled “User Profile and Environment Management with ProfileUnity.” To efficiently manage the complex challenges of today’s diverse Windows profile environments, Liquidware ProfileUnity exclusively features two user profile technologies that can be used together or separately depending on the use case. These include:

1. ProfileDisk™, a virtual disk based profile that delivers the entire profile as a layer from an attached user VHD or VMDK, and

2. Profile Portability, a file and registry based profile solution that restores files at login, post login, or based on environment triggers.

Cyber Attack Survival Guide
Experiencing a cyberattack is no longer a matter of if—it’s a matter of when. Developing a clear ransomware recovery strategy is your best defense.
Our free Cyber Attack Survival Kit lays out the plan of attack needed to have a fighting chance against ransomware. This survival guide features essential information, including:
  • The risks of a cyberattack
  • How customers use Zerto to recover in seconds
  • The key to rapid ransomware recovery and effective data backup
The survival kit also includes a datasheet, a ransomware recovery demo video, a recorded webinar, and a ransomware use case. Without a ransomware response plan, your organization remains vulnerable. Download your Cyber Attack Survival Kit now—it’s free!
See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
The Total Economic Impact of ControlUp
ControlUp commissioned Forrester to conduct a Total Economic Impact (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying the ControlUp digital employee experience (DEX) management platform.
The purpose of this study is to provide readers with a framework to evaluate the potential economic impact of ControlUp on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed an organization with experience using ControlUp. Forrester used this experience to project a three-year financial analysis.

The customer did a brief proof of concept with ControlUp. Not only did the customer identify issues while using ControlUp that it hadn’t identified with its previous solution, it learned the benefit of utilizing a software-as-a-service (SaaS) solution that could be quickly installed and used. Learn how a ControlUp customer achieved benefits of more than $3.4 million to:
  • Optimize resources across their EUC environment
  • Save on labor costs for Help Desk and EUC Administrators
  • Eliminate software licensing and services
Key Criteria for Evaluating Data Protection for Kubernetes
Using the findings from the “Key Criteria for Evaluating Kubernetes Data Protection,” this new GigaOm report evaluates CloudCasa, a Kubernetes backup SaaS offering. CloudCasa is a Kubernetes native service with a friendly licensing model that significantly eases the initial testing and adoption of Kubernetes backup and cloud database backup. The straightforward user interface and integration helps simplify backup, migration and recovery operations while improving the return on investment.

Kubernetes is the de-facto standard for container orchestration, and it’s being used by born-in-the-cloud startups and cloud-native enterprises alike. In 2021, Kubernetes was in production on-premises, in the cloud, and even at the edge for many different types of applications, including those that Kubernetes wasn’t initially built for.

Kubernetes was never really built for stateful applications and, by default, lacks features for data protection. However, we see many organizations building and running their stateful applications on top of Kubernetes, indicating there’s a gap in functionality between what Kubernetes offers and what the (enterprise) market wants.

Unfortunately, existing data protection tools, mostly built for legacy technologies such as virtual machines, do not fit well into the container paradigm. Vendors are adapting existing solutions or creating new products from scratch that are often better aligned with the cloud-native and container paradigms.

The market for cloud-native data protection is growing rapidly, with both incumbent vendors and challengers competing for completeness of features, and differences can be observed between those targeting more traditional infrastructure alignment and those aimed at fully cloud-native environments.

In any case, we see a growing need for flexible, adaptive solutions that can meet the changing requirements of their customers. Multi-platform, multi-cloud, multi-environment (including edge), multi-team, and self-service capabilities are quickly becoming differentiating features that ensure successful adoption, not for just one use case but for continuously changing use cases across the entire enterprise.

CloudCasa is the perfect example of this type of modern solution that can adapt quickly to changing business and technical needs. Designed to be Kubernetes native, it is a SaaS offering with a friendly licensing model that significantly eases the initial testing and adoption of the solution.

iOS App Security: Is it really better than Android?
With its tightly controlled iOS ecosystem, Apple insists that its platform is more secure than Android’s. Is this really the case? This infographic explores the myths and misconceptions surrounding iOS security, and how they can affect your mobile app. From ‘fleeceware’ apps to sideloading, each security myth is evaluated and solutions are provided to help iOS apps improve their overall security posture.

Apple paints a rosy picture of of the iOS ecosystem’s security. However, the “walled garden,” or closed platform isn’t as secure as it appears. This myth often leads to developers neglecting security measures when creating apps for the iOS ecosystem, as they believe that Apple’s security is superior to Android’s.

In this infographic, Guardsquare provides an overview of Apple’s security features, like the closed system and code signing. Each is examined for both strengths and weakness. The infographic also looks at some of the system’s largest security concerns, including jailbreaking and sideloading.

Guardsquare’s analysis of the iOS system includes an analysis of over 200 tweaks, or scripts used to modify the behavior of iOS apps. The results yielded surprising insights:

  • 93% of the scripts provide free access within the targeted apps to premium content or features
  • Revenue losses for targeted apps could potentially cost the publisher millions of dollars annually
  • Scam apps found in the Apple Store generate approx. $48M in revenue

As demonstrated in this infographic, it is essential for iOS app developers to strengthen their mobile app’s security in the Apple ecosystem. Guardsquare offers strategic security recommendations to keep your organization’s apps secure, regardless of platform.