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Showing 1 - 16 of 39 white papers, page 1 of 3.
IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

Omaha School District Leverages IGEL’s Revolutionary Micro Client
Millard Public Schools is currently leveraging the IGEL UD Pocket, a revolutionary micro client, inside the district’s computer-aided design (CAD) classrooms to securely and cost-effectively deliver Autodesk software to their CAD students via a Citrix virtual desktop.
Millard Public Schools was looking for a secure and cost-effective way to deliver graphics intensive CAD applications to students via Citrix virtual desktops. The school district selected the IGEL UD Pocket and is now leveraging the micro thin client inside its CAD classrooms. Some of the key benefits the district has experienced as a result of the IGEL solution include ease of management and configuration, time and cost savings, support for a robust multimedia experience, and enhanced endpoint security as students are now only able to access their Windows-based, GPU-enabled virtual desktops from a secured Linux-based endpoint.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Secure Printing Using ThinPrint, Citrix and IGEL: Solution Guide
This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Print data is generally unencrypted and almost always contains personal, proprietary or sensitive information. Even a simple print request sent from an employee may potentially pose a high security risk for an organization if not adequately monitored and managed. To put it bluntly, the printing processes that are repeated countless times every day at many organizations are great ways for proprietary data to end up in the wrong hands.

Mitigating this risk, however, should not impact the workforce flexibility and productivity print-anywhere capabilities deliver. Organizations seek to adopt print solutions that satisfy government-mandated regulations for protecting end users and that protect proprietary organizational data — all while providing a first-class desktop and application experience for users.

This solution guide outlines some of the regulatory issues any business faces when it prints sensitive material. It discusses how a Citrix-IGEL-ThinPrint bundled solution meets regulation criteria such as HIPAA standards and the EU’s soon-to-be-enacted General Data Protection Regulations without diminishing user convenience and productivity.

Finally, this guide provides high-level directions and recommendations for the deployment of the bundled solution.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

It's Automation, Not Art
It’s Automation, Not Art Learn how to simplify application monitoring with this free eBook.
We recently reached out to IT professionals to find out what they thought about monitoring and managing their environment.  From the survey, we learned that automation was at the top of everyone's wish list.
 
This guide was written to provide an overview on automation as it relates to monitoring.  It was designed specifically for those familiar with computers and IT, who know what monitoring is capable of, and who may or may not have hands-on experience with monitoring software.
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

Unlocking Digital Transformation with Adaptive Workspace Management
Digital transformation can be stalled for organizations that do not start this process of re-architecting their workspace provisioning approaches. In this whitepaper, Liquidware presents a roadmap for delivering modern workspaces for organizations which are undergoing digital transformation. Liquidware’s Adaptive Workspace Management (AWM) suite of products can support the build-out of an agile, state-of-the-art workspace infrastructure that quickly delivers the resources workers need, on demand

The driving force for organizations today is digital transformation, propelled by a need for greater innovation and agility across enterprises. The digital life-blood for this transformation remains computers, although their form-factor has changed dramatically over the past decade.  Smart devices, including phones, tablets and wearables, have joined PCs and laptops in the daily toolsets used by workers to do their jobs.  The data that organizations rely on increasingly comes from direct sources via smart cards, monitors, implants and embedded processors. IoT, machine learning and artificial intelligence will shape the software that workers use to do their jobs. As these “smart” applications change and take on scope, they will increasingly be deployed on cloud infrastructures, bringing computing to the edge and enabling swift and efficient processing with real-time data.

Yet digital transformation for many organizations can remain blocked if they do not start changing how their workspaces are provisioned. Many still rely on outmoded approaches for delivering the technology needed by their workers to make them productive in a highly digital workplace.

In this paper, Liquidware presents a roadmap for providing modern workspaces for organizations that are undergoing digital transformation. We offer insights into how our Adaptive Workspace Management (AWM) suite of products can support the build-out of an agile,  state-of-the-artworkspace infrastructure that quickly delivers the resources workers need, on demand. AWM allows this  infrastructure  to be constructed from a hybrid mix of the best-of-breed workspace delivery platforms spanning physical, virtual and cloud offerings.

Digital Workspace Disasters and How to Beat Them
This paper looks at risk management as it relates to the Windows desktops that are permanently connected to a campus, head office or branch network. In particular, we will look at how ‘digital workspace’ solutions designed to streamline desktop delivery and provide greater user flexibility can also be leveraged to enable a more effective and efficient approach to desktop disaster recovery (DR).
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
Why User Experience is Key to Your Desktop Transformation
This whitepaper has been authored by experts at Liquidware and draws upon its experience with customers as well as the expertise of its Acceler8 channel partners in order to provide guidance to adopters of desktop virtualization technologies. In this paper, we explain the importance of thorough planning— factoring in user experience and resource allocation—in delivering a scalable next-generation workspace that will produce both near- and long-term value.

There’s little doubt we’re in the midst of a change in the way we operationalize and manage our end users’ workspaces. On the one hand, IT leaders are looking to gain the same efficiencies and benefits realized with cloud and next-generation virtual-server workloads. And on the other hand, users are driving the requirements for anytime, anywhere and any device access to the applications needed to do their jobs. To provide the next-generation workspaces that users require, enterprises are adopting a variety of technologies such as virtual-desktop infrastructure (VDI), published applications and layered applications. At the same time, those technologies are creating new and challenging problems for those looking to gain the full benefits of next-generation end-user workspaces. 

Before racing into any particular desktop transformation delivery approach it’s important to define appropriate goals and adopt a methodology for both near- and long-term success. One of the most common planning pitfalls we’ve seen in our history supporting the transformation of more than 6 million desktops is that organizations tend to put too much emphasis on the technical delivery and resource allocation aspects of the platform, and too little time considering the needs of users. How to meet user expectations and deliver a user experience that fosters success is often overlooked. 

To prevent that problem and achieve near-term success as well as sustainable long-term value from a next-generation desktop transformation approach, planning must also include defining a methodology that should include the following three things:

•    Develop a baseline of “normal” performance for current end user computing delivery
•    Set goals for functionality and defined measurements supporting user experience
•    Continually monitor the environment to ensure users are satisfied and the environment is operating efficiently

This white paper will show why the user experience is difficult to predict, why it’s essential to planning, and why factoring in the user experience—along with resource allocation—is key to creating and delivering the promise of a next-generation workspace that is scalable and will produce both near-and long-term value.

Application Lifecycle Management with Stratusphere UX
This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users have come to expect applications to ‘just work’ on whatever device they have on hand. Combined with the notion that for many organizations, workspaces can be a mix of various delivery approaches, it is vital. to better understand application use, as well as information such as versioning, resource consumption and application user experience. This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
CloudCasa - Kubernetes and Cloud Database Protection as a Service
CloudCasa™ was built to address data protection for Kubernetes and cloud native infrastructure, and to bridge the data management and protection gap between DevOps and IT Operations. CloudCasa is a simple, scalable and cloud-native BaaS solution built using Kubernetes for protecting Kubernetes and cloud databases. CloudCasa removes the complexity of managing traditional backup infrastructure, and it provides the same level of application-consistent data protection and disaster recovery that IT O

CloudCasa supports all major Kubernetes managed cloud services and distributions, provided they are based on Kubernetes 1.13 or above. Supported cloud services include Amazon EKS, DigitalOcean, Google GKE, IBM Cloud Kubernetes Service, and Microsoft AKS. Supported Kubernetes distributions include Kubernetes.io, Red Hat OpenShift, SUSE Rancher, and VMware Tanzu Kubernetes Grid. Multiple worker node architectures are supported, including x86-64, ARM, and S390x.

With CloudCasa, managing data protection in complex hybrid cloud or multi-cloud environments is as easy as managing it for a single cluster. Just add your multiple clusters and cloud databases to CloudCasa, and you can manage backups across them using common policies, schedules, and retention times. And you can see and manage all your backups in a single easy-to-use GUI.

Top 10 Reasons for Using CloudCasa:

  1. Backup as a service
  2. Intuitive UI
  3. Multi-Cluster Management
  4. Cloud database protection
  5. Free Backup Storage
  6. Secure Backups
  7. Account Compromise Protection
  8. Cloud Provider Outage Protection
  9. Centralized Catalog and Reporting
  10. Backups are Monitored

With CloudCasa, we have your back based on Catalogic Software’s many years of experience in enterprise data protection and disaster recovery. Our goal is to do all the hard work for you to backup and protect your multi-cloud, multi-cluster, cloud native databases and applications so you can realize the operational efficiency and speed of development advantages of containers and cloud native applications.

Choose Your Own Cloud Adventure with Veeam and AWS E-Book
Get this interactive Choose Your Own Cloud Adventure E-Book to learn how Veeam and AWS can help you fight ransomware, data sprawl, rising cloud costs, unforeseen data loss and make you a hero!

IDC research shows that the top three trigger events leading to a need for cloud services are: growing data, constrained IT budgets and the rise of digital transformation initiatives. The shift to public cloud providers like AWS offers many advantages for organizations but does not come without risks and vulnerabilities when it comes to data.

Get this interactive Choose Your Own Cloud Adventure E-Book to learn how Veeam and AWS can help you fight ransomware, data sprawl, rising cloud costs, unforeseen data loss and make you a hero!