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Showing 1 - 13 of 13 white papers, page 1 of 1.
User Profile and Environment Management with ProfileUnity
This whitepaper has been authored by experts at Liquidware in order to provide guidance to adopters of desktop virtualization technologies. In this paper, we outline how ProfileUnity was designed to address many of the shortcomings of Roaming Profiles, and basic profile management tools that are just a step away from roaming profiles, in managing user profiles and user-authored data over multiple desktop platforms, including physical upgrades and refreshes, Windows migrations and more.
User Profile Management on Microsoft Windows desktops continues to provide challenges.  Most Administrators find that Roaming Profiles and even Microsoft UEV generally fall short due to several factors. Profile Corruption, Lack of Customization, and lack of Enterprise Features are just some of the top shortcomings of Microsoft Windows profile management with these options.

Basic tools such as roaming profiles do not support a mixed operating environment, therefore it does not allow users to move among desktops with mixed profile versions, e.g. Windows 7, Windows 10, Server2008, 2012 r2, etc.

The lack of support of mixed OS versions makes Microsoft profile management methods a serious hindrance when upgrading/migrating operating systems. Microsoft profile management tools also only support very limited granular management, so admins do not have the ability to exclude bloated areas of a user profile or to include files and registry keys outside of the profile. Profile bloat is one of the number one reasons for long logon times on Windows desktops.

Most organizations who will upgrade from a previous Windows® OS, such as Windows 7, to Windows 10, will want the flexibility to move at their own pace and upgrade machines on a departmental or ‘as needed’ basis.  As a result, management of Microsoft profiles and migration become a huge challenge for these environments because neither operation is seamlessly supported or functional between the two operating systems.  

A user’s profile consists of nearly everything needed to provide a personalized user experience within Windows.  If one could separate out the user profile from Windows and enable dynamic profiles that can adapt to any Windows OS version, several advantages can be realized:
  • User state can be stored separately and delivered just-in-time to enable workers to roam from workspace to workspace
  • Users’ profiles can co-exist in mixed OS environments or automatically migrate from one OS to the next, making OS upgrades easy and essentially irrelevant during a point-in-time upgrade
  • Integral policies and self-managed settings, such as local and network printer management, as well as security policies, can be readily restored in the event of a PC failure or loss (disaster recovery)
Given the growing complexity and diversity of Windows desktops technologies, today’s desktop administrators are looking for better ways to manage user profiles across the ever-increasing spectrum of desktop platforms available. In this whitepaper, we will cover the issues inherent with Roaming Profiles and how ProfileUnity addresses these issues.
Does Deploying Citrix in the Cloud Make Performance Monitoring Easier?
Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve lower hardware footprint and simplify IT operations. A key question to answer in this context is whether Citrix Cloud services make performance monitoring easier than it was for on-premises deployments. Read this white paper and find out how to implement monitoring for Citrix Cloud environments.

The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.

Read this eG Innovations white paper, and understand:

  • The two popular Citrix Cloud deployment options
  • Performance monitoring challenges in Citrix Cloud infrastructures
  • Stakeholders involved and their respective domains of responsibility
  • The various monitoring tools and options available
  • Best practices to set up performance monitoring
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

Futurum Research: Digital Transformation - 9 Key Insights
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
In this report, Futurum Research Founder and Principal Analyst Daniel Newman and Senior Analyst Fred McClimans discuss how digital transformation is an ongoing process of leveraging digital technologies to build flexibility, agility and adaptability into business processes. Discover the nine critical data points that measure the current state of digital transformation in the enterprise to uncover new opportunities, improve business agility, and achieve successful cloud migration.
Digital Workspace Disasters and How to Beat Them
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data.
Desktop DR - the recovery of individual desktop systems from a disaster or system failure - has long been a challenge. Part of the problem is that there are so many desktops, storing so much valuable data and - unlike servers - with so many different end user configurations and too little central control. Imaging everyone would be a huge task, generating huge amounts of backup data. And even if those problems could be overcome with the use of software agents, plus de-deduplication to take common files such as the operating system out of the backup window, restoring damaged systems could still mean days of software reinstallation and reconfiguration. Yet at the same time, most organizations have a strategic need to deploy and provision new desktop systems, and to be able to migrate existing ones to new platforms. Again, these are tasks that benefit from reducing both duplication and the need to reconfigure the resulting installation. The parallels with desktop DR should be clear. We often write about the importance of an integrated approach to investing in backup and recovery. By bringing together business needs that have a shared technical foundation, we can, for example, gain incremental benefits from backup, such as improved data visibility and governance, or we can gain DR capabilities from an investment in systems and data management. So it is with desktop DR and user workspace management. Both of these are growing in importance as organizations’ desktop estates grow more complex. Not only are we adding more ways to work online, such as virtual PCs, more applications, and more layers of middleware, but the resulting systems face more risks and threats and are subject to higher regulatory and legal requirements. Increasingly then, both desktop DR and UWM will be not just valuable, but essential. Getting one as an incremental bonus from the other therefore not only strengthens the business case for that investment proposal, it is a win-win scenario in its own right.
The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

How to seamlessly and securely transition to hybrid cloud
Find out how to optimize your hybrid cloud workload through system hardening, incident detection, active defense and mitigation, quarantining and more. Plus, learn how to ensure protection and performance in your environment through an ideal hybrid cloud workload protection solution.

With digital transformation a constantly evolving reality for the modern organization, businesses are called upon to manage complex workloads across multiple public and private clouds—in addition to their on-premises systems.

The upside of the hybrid cloud strategy is that businesses can benefit from both lowered costs and dramatically increased agility and flexibility. The problem, however, is maintaining a secure environment through challenges like data security, regulatory compliance, external threats to the service provider, rogue IT usage and issues related to lack of visibility into the provider’s infrastructure.

Find out how to optimize your hybrid cloud workload through system hardening, incident detection, active defense and mitigation, quarantining and more. Plus, learn how to ensure protection and performance in your environment through an ideal hybrid cloud workload protection solution that:


•    Provides the necessary level of protection for different workloads
•    Delivers an essential set of technologies
•    Is structured as a comprehensive, multi-layered solution
•    Avoids performance degradation for services or users
•    Supports compliance by satisfying a range of regulation requirements
•    Enforces consistent security policies through all parts of hybrid infrastructure
•    Enables ongoing audit by integrating state of security reports
•    Takes account of continuous infrastructure changes

The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment
We have invited George Spiers, who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Read on to see what George thinks are the top 10 most important metrics that Citrix administrators must monitor.

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. Given the multitude of components and services that make up the Citrix delivery architecture, administrators constantly face an uphill challenge in measuring performance and knowing what key performance indicators (KPIs) to monitor.

We have invited George Spiers (https://www.jgspiers.com/), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Read on to see what George thinks are the top 10 most important metrics that Citrix administrators must monitor.

ESG - DataCore vFilO: Visibility and Control of Unstructured Data for the Modern, Digital Business
Organizations that want to succeed in the digital economy must contend with the cost and complexity introduced by the conventional segregation of multiple file system silos and separate object storage repositories. Fortunately, they can look to DataCore vFilO software for help. DataCore employs innovative techniques to combine diverse unstructured data resources to achieve unprecedented visibility, control, and flexibility.
DataCore’s new vFilO software shares important traits with its existing SANsymphony software-defined block storage platform. Both technologies are certainly enterprise class (highly agile, available, and performant). But each solution exhibits those traits in its own manner, taking the varying requirements for block, file, and object data into account. That’s important at a time when a lot of companies are maintaining hundreds to thousands of terabytes of unstructured data spread across many file servers, other NAS devices, and object storage repositories both onsite and in the cloud. The addition of vFilO to its product portfolio will allow DataCore to position itself in a different, even more compelling way now. DataCore is able to offer a “one-two punch”—namely, one of the best block storage SDS solutions in SANsymphony, and now one of the best next-generation SDS solutions for file and object data in vFilO. Together, vFilO and SANsymphony will put DataCore in a really strong position to support any IT organization looking for better ways to overcome end-users’ file-sharing/access difficulties, keep hardware costs low … and maximize the value of corporate data to achieve success in a digital age.
IDC: DataCore SDS: Enabling Speed of Business and Innovation with Next-Gen Building Blocks
DataCore solutions include and combine block, file, object, and HCI software offerings that enable the creation of a unified storage system which integrates more functionalities such as data protection, replication, and storage/device management to eliminate complexity. They also converge primary and secondary storage environments to give a unified view, predictive analytics and actionable insights. DataCore’s newly engineered SDS architecture make it a key player in the modern SDS solutions spa
The enterprise IT infrastructure market is undergoing a once-in-a-generation change due to ongoing digital transformation initiatives and the onslaught of applications and data. The need for speed, agility, and efficiency is pushing demand for modern datacenter technologies that can lower costs while providing new levels of scale, quality, and operational efficiency. This has driven strong demand for next-generation solutions such as software-defined storage/networking/compute, public cloud infrastructure as a service, flash-based storage systems, and hyperconverged infrastructure. Each of these solutions offers enterprise IT departments a way to rethink how they deploy, manage, consume, and refresh IT infrastructure. These solutions represent modern infrastructure that can deliver the performance and agility required for both existing virtualized workloads and next-generation applications — applications that are cloud-native, highly dynamic, and built using containers and microservices architectures. As we enter the next phase of datacenter modernization, businesses need to leverage newer capabilities enabled by software-defined storage that help them eliminate management complexities, overcome data fragmentation and growth challenges, and become a data-driven organization to propel innovation. As enterprises embark on their core datacenter modernization initiatives with compelling technologies, they should evaluate enterprise-grade solutions that redefine storage and data architectures designed for the demands of the digital-native economy. Digital transformation is a technology-based business strategy that is becoming increasingly imperative for success. However, unless infrastructure provisioning evolves to suit new application requirements, IT will not be viewed as a business enabler. IDC believes that those organizations that do not leverage proven technologies such as SDS to evolve their datacenters truly risk losing their competitive edge.
VPN vs. VDI - What Should You Choose?
Many organizations are using Virtual Private Networks (VPN) to provide employees with access to their digital workspaces. However, as VPN is posing a global data security risk to businesses, IT departments may want to re-think their strategy when it comes to providing remote access. What are the differences between VPN and VDI, and which one should you choose?

With times changing continuously in the tech world, more and more workloads are moving to the cloud and a VPN solution is becoming outdated - services are no longer just located in your office or data center, but a hybrid combination of on-premises and public cloud services. Leveraging cloud-based solutions means that your company can centrally control access to applications while reinforcing security.

As an affordable all-in-one VDI solution, Parallels RAS allows users to securely access virtual workspaces from anywhere, on any device, anytime. Parallels RAS centralizes management of the IT infrastructure, streamlines multi-cloud deployments, enhances data security, and improves process automation.

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