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Showing 1 - 16 of 40 white papers, page 1 of 3.
IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

How to Build a SANless SQL Server Failover Cluster Instance in Google Cloud Platform
This white paper walks through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the Google Cloud Platform (GCP)
If you are going to host SQL Server on the Google Cloud Platform (GCP) you will want to make sure it is highly available with a SQL Failover Cluster. One of the best and most economical ways to do that is to build a SQL Server Failover Cluster Instance (FCI). In this guide, we will walk through the steps to build a two-node failover cluster between two instances in the same region, but in different Zones, within the GCP.
The Gorilla Guide to Moving Beyond Disaster Recovery to IT Resilience
Does your business require you to modernize IT while you’re struggling to manage the day to day? Sound familiar? Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business - the ones that help you increase market share, decrease costs and innovate faster than y
Does your business require you to modernize IT while you’re struggling to manage the day to day. Sound familiar?

Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption.

With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business – the ones that help you increase market share, decrease costs and innovate faster than your competitors.

With this guide you will learn…
  • How to prepare for both unplanned and planned disruptions to ensure continuous availability
  • Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures
  • Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
DPX: The Backup Alternative You’ve Been Waiting For
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
Catalogic DPX is a pleasantly affordable backup solution that focuses on the most important aspects of data backup and recovery: Easy administration, world class reliability, fast backup and recovery with minimal system impact and a first-class support team. DPX delivers on key data protection use cases, including rapid recovery and DR, ransomware protection, cloud integration, tape or tape replacement, bare metal recovery and remote office backup.
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

Lift and Shift Backup and Disaster Recovery Scenario for Google Cloud: Step by Step Guide
There are many new challenges, and reasons, to migrate workloads to the cloud. Especially for public cloud, like Google Cloud Platform. Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

There are many new challenges, and reasons, to migrate workloads to the cloud.

For example, here are four of the most popular:

  • Analytics and Machine learning (ML) are everywhere. Once you have your data in a cloud platform like Google Cloud Platform, you can leverage their APIs to run analytics and ML on everything.
  • Kubernetes is powerful and scalable, but transitioning legacy apps to Kubernetes can be daunting.
  • SAP HANA is a secret weapon. With high mem instances in the double digit TeraBytes migrating SAP to a cloud platform is easier than ever.
  • Serverless is the future for application development. With CloudSQL, Big Query, and all the other serverless solutions, cloud platforms like GCP are well positioned to be the easiest platform for app development.

Whether it is for backup, disaster recovery, or production in the cloud, you should be able to leverage the cloud platform to solve your technology challenges. In this step-by-step guide, we outline how GCP is positioned to be one of the easiest cloud platforms for app development. And, the critical role data protection as-as-service (DPaaS) can play.

Office 365 / Microsoft 365: The Essential Companion Guide
Office 365 and Microsoft 365 contain truly powerful applications that can significantly boost productivity in the workplace. However, there’s a lot on offer so we’ve put together a comprehensive companion guide to ensure you get the most out of your investment! This free 85-page eBook, written by Microsoft Certified Trainer Paul Schnackenburg, covers everything from basic descriptions, to installation, migration, use-cases, and best practices for all features within the Office/Microsoft 365 sui

Welcome to this free eBook on Office 365 and Microsoft 365 brought to you by Altaro Software. We’re going to show you how to get the most out of these powerful cloud packages and improve your business. This book follows an informal reference format providing an overview of the most powerful applications of each platform’s feature set in addition to links directing to supporting information and further reading if you want to dig further into a specific topic. The intended audience for this book is administrators and IT staff who are either preparing to migrate to Office/Microsoft 365 or who have already migrated and who need to get the lay of the land. If you’re a developer looking to create applications and services on top of the Microsoft 365 platform, this book is not for you. If you’re a business decision-maker, rather than a technical implementer, this book will give you a good introduction to what you can expect when your organization has been migrated to the cloud and ways you can adopt various services in Microsoft 365 to improve the efficiency of your business.

THE BASICS

We’ll cover the differences (and why one might be more appropriate for you than the other) in more detail later but to start off let’s just clarify what each software package encompasses in a nutshell. Office 365 (from now on referred to as O365) 7 is an email collaboration and a host of other services provided as a Software as a Service (SaaS) whereas Microsoft 365 (M365) is Office 365 plus Azure Active Directory Premium, Intune – cloud-based management of devices and security and Windows 10 Enterprise. Both are per user-based subscription services that require no (or very little) infrastructure deployments on-premises.

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

Multi-cloud Data Protection-as-a-service: The HYCU Protégé Platform
Multi-cloud environments are here to stay and will keep on growing in diversity, use cases, and, of course, size. Data growth is not stopping anytime soon, only making the problem more acute. HYCU has taken a very different approach from many traditional vendors by selectively delivering deeply integrated solutions to the platforms they protect, and is now moving to the next challenge of unification and simplification with Protégé, calling it a data protection-as-a-service platform.

There are a number of limitations today keeping organizations from not only lifting and shifting from one cloud to another but also migrating across clouds. Organizations need the flexibility to leverage multiple clouds and move applications and workloads around freely, whether for data reuse or for disaster recovery. This is where the HYCU Protégé platform comes in. HYCU Protégé is positioned as a complete multi-cloud data protection and disaster recovery-as-a-service solution. It includes a number of capabilities that make it relevant and notable compared with other approaches in the market:

  • It was designed for multi-cloud environments, with a “built-for-purpose” approach to each workload and environment, leveraging APIs and platform expertise.
  • It is designed as a one-to-many cross-cloud disaster recovery topology rather than a one-to-one cloud or similarly limited topology.
  • It is designed for the IT generalist. It’s easy to use, it includes dynamic provisioning on-premises and in the cloud, and it can be deployed without impacting production systems. In other words, no need to manually install hypervisors or agents.
  • It is application-aware and will automatically discover and configure applications. Additionally, it supports distributed applications with shared storage. 
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Data Protection as a Service - Simplify Your Backup and Disaster Recovery
Data protection is a catch-all term that encompasses a number of technologies, business practices and skill sets associated with preventing the loss, corruption or theft of data. The two primary data protection categories are backup and disaster recovery (DR) — each one providing a different type, level and data protection objective. While managing each of these categories occupies a significant percentage of the IT budget and systems administrator’s time, it doesn’t have to. Data protection can
Simplify Your Backup and Disaster Recovery

Today, there are an ever-growing number of threats to businesses and uptime is crucial. Data protection has never been a more important function of IT. As data center complexity and demand for new resources increases, the difficulty of providing effective and cost-efficient data protection increases as well.

Luckily, data protection can now be provided as a service.

Get this white paper to learn:
  • How data protection service providers enable IT teams to focus on business objectives
  • The difference, and importance, of cloud-based backup and disaster recovery
  • Why cloud-based backup and disaster recovery are required for complete protection
The SysAdmin Guide to Azure Infrastructure as a Service
If you're used to on-premises infrastructures, cloud platforms can seem daunting. But it doesn't need to be. This eBook written by the veteran IT consultant and trainer Paul Schnackenburg, covers all aspects of setting up and maintaining a high-performing Azure IaaS environment, including: • VM sizing and deployment • Migration • Storage and networking • Security and identity • Infrastructure as code and more!

The cloud computing era is well and truly upon us, and knowing how to take advantage of the benefits of this computing paradigm while maintaining security, manageability, and cost control are vital skills for any IT professional in 2020 and beyond. And its importance is only getting greater.

In this eBook, we’re going to focus on Infrastructure as a Service (IaaS) on Microsoft’s Azure platform - learning how to create VMs, size them correctly, manage storage, networking, and security, along with backup best practices. You’ll also learn how to operate groups of VMs, deploy resources based on templates, managing security and automate your infrastructure. If you currently have VMs in your own datacenter and are looking to migrate to Azure, we’ll also teach you that.

If you’re new to the cloud (or have experience with AWS/GCP but not Azure), this book will cover the basics as well as more advanced skills. Given how fast things change in the cloud, we’ll cover the why (as well as the how) so that as features and interfaces are updated, you’ll have the theoretical knowledge to effectively adapt and know how to proceed.

You’ll benefit most from this book if you actively follow along with the tutorials. We will be going through terms and definitions as we go – learning by doing has always been my preferred way of education. If you don’t have access to an Azure subscription, you can sign up for a free trial with Microsoft. This will give you 30 days 6 to use $200 USD worth of Azure resources, along with 12 months of free resources. Note that most of these “12 months” services aren’t related to IaaS VMs (apart from a few SSD based virtual disks and a small VM that you can run for 750 hours a month) so be sure to get everything covered on the IaaS side before your trial expires. There are also another 25 services that have free tiers “forever”.

Now you know what’s in store, let’s get started!

Jumpstart your Disaster Recovery and Remote Work Strategy: 6 Considerations for your Virtual Desktop
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
If you have a business continuity strategy or not, this guide will help to understand the unique considerations (and advantages) to remote desktops. Learn how your virtualized environments are suited to good DR and how they can be optimized to protect your organization from that worst-case scenario.
Key Considerations for Configuring Virtual Desktops For Remote Work
At any time, organizations worldwide and individuals can be forced to work from home. Learn about a sustainable solution to enable your remote workforce quickly and easily and gain tips to enhance your business continuity strategy when it comes to employee computing resources.

Assess what you already have

If you have a business continuity plan or a disaster recovery plan in place, that’s a good place to start. This scenario may not fit the definition of disaster that you originally intended, but it can serve to help you test your plan in a more controlled fashion that can benefit both your current situation by giving you a head start, and your overall plan by revealing gaps that would be more problematic in a more urgent or catastrophic environment with less time to prepare and implement.

Does your plan include access to remote desktops in a data center or the cloud? If so, and you already have a service in place ready to transition or expand, you’re well on your way.

Read the guide to learn what it takes for IT teams to set up staff to work effectively from home with virtual desktop deployments. Learn how to get started, if you’re new to VDI or if you already have an existing remote desktop scenario but are looking for alternatives.