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Showing 1 - 16 of 16 white papers, page 1 of 1.
IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Analyzing VMware Horizon Logons
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

6 ways to improve your AVD experience with ControlUp
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
Make UC&C as reliable as a landline
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Remove the Budget Pressure of Inflated Endpoint Costs
What Can IT Leaders Do to Counter Endpoint Cost Inflation? Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures.

What Can IT Leaders Do to Counter Endpoint Cost Inflation?

"Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures."

How can IT Leaders counter this endpoint inflation? Recommendations include producing a TCO report on endpoint devices and refreshing, not replacing old hardware.

Keeper Security Insight Report: Privileged Access Mgmt Survey User Insights on Cost & Complexity
Privileged access management solutions are primarily designed to protect IT staff, executive leadership, and research and development staff, however, the accelerated digital transformation and ceaseless barrage of cyberthreats is making it increasingly important to protect all end-users within an organization.

Research finds PAM solutions are too complex with 68% of organizations paying for “wasted features” that are rarely used. A global survey of 400 IT and security executives conducted in January 2023, by Keeper Security in partnership with TrendCandy Research, reveals an overwhelming industry desire for Privileged Access Management (PAM) solutions that are easy to deploy and maintain.

The findings show that traditional PAM solutions are falling far short, largely because they are too complex to implement and use. An overwhelming 84% of IT leaders said they want to simplify their PAM solution in 2023. In the current high-risk security climate, it is imperative that all organizations secure their privileged credentials, privileged accounts, and privileged sessions to protect their crown jewels. However, many traditional PAM solutions are failing to provide their intended value outside of these core use cases, because deployment is either too complex, too cost-prohibitive, or both. In the era of remote work, organizations need agile identity security solutions that can protect against cybersecurity threat vectors by monitoring, detecting, and preventing unauthorized privileged access to critical resources.

Keeper Security, a leading innovator in privileged access management, wanted to better understand how IT leaders are thinking about PAM, deploying their PAM solutions, and streamlining their PAM implementations. Keeper commissioned an independent research firm to survey 400 IT and data security leaders in North America and Europe about their strategies and plans for PAM in 2023.

Connecticut Orthopaedics Transforms Endpoint Management and Security with IGEL
Teaming with IGEL allowed Connecticut Orthopaedics to manage the security and deployment of its Windows OS-based endpoints more efficiently and gain better visibility.
Connecticut Orthopaedics significantly improved its endpoint management and security by adopting IGEL’s solution. This allowed the healthcare provider to move Windows into a VDI environment, replacing Windows at the endpoint with IGEL OS for over 700 daily users with diverse needs. The transition to IGEL was initiated in April 2023 and fully deployed by August 2023. It was a smooth transition, thanks to the support from IGEL and the diligent work of the healthcare provider’s IT team. IGEL’s Preventative Security Model provided a secure, manageable, and scalable platform, enabling a stronger Zero Trust framework and streamlined endpoint management. The deployment included over 650 endpoints running IGEL OS. This transition has led to minimal end-user feedback, indicating a seamless change. It has allowed the healthcare provider to gain real-time analytics across its endpoints, enhancing its operational efficiency and security posture.

Western Health Improves End-User Experience, Extends Endpoint Device Lifespan With IGEL
IGEL becomes the solution of choice for Western Health because it integrates with Imprivata and makes it easy for the organization to connect to multiple hosted services using the latest software agents for extending the life of legacy endpoint devices.
•    Western Health required an endpoint management solution to prolong the lifespan of aging devices, thereby enhancing their sustainability and streamlining management processes
•    Key requirements included a “Break Glass” feature, integration with Imprivata and unified communications systems, and minimizing user impact during the transition
•    IGEL was chosen due to its excellent functionality, ease of integration with Imprivata, and cost savings achieved by not replacing 1,000 thin clients
•    The solution offers role-based access control, zero-touch deployment, and integration with current management services, as well as reporting and alerting on device usage, support for change management, and end-user communication

Coretek Teams with IGEL to Transform VDI Deployment for a Defense Contractor
IGEL’s industry leadership has made it an integral part of Coretek’s on-premises VDI offering. This offering uses Nutanix in combination with Citrix VDI to deliver secure end-user access to virtual applications and desktops.

A defense contractor with whom Coretek has had a long-standing relationship spanning nearly two decades had attempted to migrate to a virtual desktop infrastructure (VDI) environment twice with another technology services provider without success. Impressed by Coretek’s success with VDI implementations in healthcare and other industries, the defense contractor turned to the solution provider for help.

Coretek's VDI offering has evolved significantly over the years to better support today's power users. Due to its industry leadership, IGEL OS is currently the standard for new customer VDI rollouts at Coretek. One of the things that the Coretek team appreciates most about IGEL OS is its high level of configurability, as well as IGEL’s commitment to staying current with trends in the EUC space by aligning IGEL OS with a broad ecosystem of leading vendors, including those providing unified communications and collaboration (UCC) applications and tools. In this particular case, IGEL OS, in combination with new Dell endpoint hardware, enabled Coretek to restore performance following a significant shift in the customer’s usage of its UCC tools.

The customer is currently utilizing high-performance VDI desktops, leveraging IGEL OS at the endpoint, to design defense equipment and support connectivity and collaboration through video conferencing. IGEL’s Preventative Security Model™ supports Zero Trust security approaches and partners with leading Secure Access Service Edge (SASE) vendors to complement and reinforce these solutions from a security standpoint.

Securing and Optimizing Military and Government Endpoints
8 Reasons Why You Should Consider Securing Your Government and Military Endpoints with Stratodesk NoTouch

In today’s digital age, secure access to sensitive data, applications, and networks from anywhere is crucial for government and military entities. With the rise of remote work and mobile workforces, the number of security breaches has only increased, leaving more government endpoints at risk.

In this white paper, dive deeper into how Stratodesk NoTouch can provide end-users in federal and local government as well as in the military with extraordinary user experience on their endpoint devices while offering tight security and control amid budget cuts.

A Guide to Migrating from Citrix to Azure Virtual Desktop with Nerdio
As organizations strive to modernize their IT infrastructure and reduce costs, many are considering migrating from Citrix to Azure Virtual Desktop (AVD) with Nerdio. This guide covers the essential aspects of this migration, including motivations, licensing differences, architectural comparisons, image management, migration methods, connectivity options, and additional considerations.

This comprehensive guide covers the key aspects of migration, including the reasons for making the switch, licensing differences, architectural comparisons, image management, migration techniques, connectivity options, and other crucial factors.

You’ll also find a step-by-step walkthrough with direct links and screenshots to simplify the process and make the migration feel less daunting with Nerdio.

Why are organizations moving from Citrix to Azure Virtual Desktop + Nerdio?

  • Lower costs and increase flexibility
  • Get the most from your Microsoft investment with a top Microsoft partner
  • Manage, deploy, and scale customer environments effortlessly
  • Enhance performance and end-user experience
Building a scalable, manageable virtual environment
How hard is it to manage a virtual computing ecosystem where some users are on AVD, some are on W365, and a small number still use their physical desktops? What’s the simplest and most cost-effective course of action? This guide was designed to give you the insights you need to make an informed decision for your organization.

In the current landscape, IT leaders—even those who have already embraced virtualization—face some difficult questions.  

Given the growing popularity, simplicity, and consistent user experience of Microsoft Windows 365 (W365), is it worth fully transitioning to it? Or does it make more sense to retain the control and flexibility that Azure Virtual Desktop (AVD) and other
virtualization platforms provide?

How hard is it to manage a virtual computing ecosystem where some users are on AVD, some are on W365, and a small number
still use their physical desktops? What’s the simplest and most cost-effective course of action?

This guide was designed to give you the insights you need to make an informed decision for your organization.