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Showing 1 - 16 of 22 white papers, page 1 of 2.
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
Implementing High Availability in a Linux Environment
This white paper explores how organizations can lower both CapEx and OpEx running high-availability applications in a Linux environment without sacrificing performance or security.
Using open source solutions can dramatically reduce capital expenditures, especially for software licensing fees. But most organizations also understand that open source software needs more “care and feeding” than commercial software—sometimes substantially more- potentially causing operating expenditures to increase well above any potential savings in CapEx. This white paper explores how organizations can lower both CapEx and OpEx running high-availability applications in a Linux environment without sacrificing performance or security.
Controlling Cloud Costs without Sacrificing Availability or Performance
This white paper is to help prevent cloud services sticker shock from occurring ever again and to help make your cloud investments more effective.
After signing up with a cloud service provider, you receive a bill that causes sticker shock. There are unexpected and seemingly excessive charges, and those responsible seem unable to explain how this could have happened. The situation is critical because the amount threatens to bust the budget unless cost-saving changes are made immediately. The objective of this white paper is to help prevent cloud services sticker shock from occurring ever again.
Digital Transformation in Education
The digital transformation is going at breakneck speed, including in education. It is very important for educational institutions that IT facilities meet the needs of teachers and students, but innovations must not be at the expense of the IT department’s workload. This whitepaper outlines the most important developments and discusses the possibilities offered by Liquit to meet the needs of education.

In this whitepaper you will discover:

  • The varying technology needs in the education sector and how achieving simplicity in these technologies is the common denominator.
  • The transformation that a modern digital workspace can bring to teaching and learning.
  • How a smart digital workspace can facilitate education by using the best available technology and processes.
  • Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.
8 Keys to Achieving Anywhere Operations
Download this whitepaper today for insights on how to achieve an efficient IT operation model that supports end users no matter where they are. You’ll learn about the eight value-added areas and strategic trends that are the keys to achieving anywhere operations.
Learn how you can:
  • Deliver the user experience on any device and make the process simple for users and IT alike.
  • Lighten the load for your IT team by creating a unified workspace for a simple environment that’s easier and faster to manage.
  • Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.
  • Enable anywhere operations using your preferred cloud — on-premises, public, or hybrid.

See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Avoid Costly Inter-Cloud Routing Mistakes with an Intent Check
A Google search for “unexpected AWS charges” returns hundreds of thousands of results. In addition to economic consequences, inefficient traffic routing to and from your various cloud instances and other services can also lead to bandwidth and latency issues that undermine network and app performance. By using the intent check feature in the Forward Enterprise platform, you can identify and fix inter-cloud routing mistakes across all of your cloud instances.
A Google search for “unexpected AWS charges” returns hundreds of thousands of results. In addition to
economic consequences, inefficient traffic routing to and from your various cloud instances and other
services can also lead to bandwidth and latency issues that undermine network and app performance.
By using the intent check feature in the Forward Enterprise platform, you can identify and fix inter-cloud
routing mistakes across all of your cloud instances.
Ten Topics to Discuss with your Cloud Provider
Find the “just right” cloud for your business. For this white paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.
There are hundreds, if not thousands, of cloud services available to organizations. In many cases, the capabilities of the service, adjusted for cost, matter more to decision makers than the infrastructure itself. As an example, the underlying infrastructure that supports common business software such as Salesforce, Microsoft Office 365, is rarely scrutinized, as the products are trusted solely on the brand’s reputation.

Choosing the right cloud service for your organization, or for your target customer if you are a managed service provider, can be time consuming and effort intensive. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations. Topics covered include:
•    Global access and availability
•    Cloud management
•    Application performance
•    Security and compliance

6 ways to improve your AVD experience with ControlUp
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
6 ways to improve your AVD experience with ControlUp - Expect more, and get more from your AVD monitoring & optimization solution
Make UC&C as reliable as a landline
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
Make UC&C as reliable as a landline - Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
8 Reasons Why Customers Choose ControlUp Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Fixing Slow Logons in EUC Environments - Get more from your digital experience monitoring and optimization solution.
Remove the Budget Pressure of Inflated Endpoint Costs
What Can IT Leaders Do to Counter Endpoint Cost Inflation? Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures.

What Can IT Leaders Do to Counter Endpoint Cost Inflation?

"Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures."

How can IT Leaders counter this endpoint inflation? Recommendations include producing a TCO report on endpoint devices and refreshing, not replacing old hardware.

Keeper Security Insight Report: Privileged Access Mgmt Survey User Insights on Cost & Complexity
Privileged access management solutions are primarily designed to protect IT staff, executive leadership, and research and development staff, however, the accelerated digital transformation and ceaseless barrage of cyberthreats is making it increasingly important to protect all end-users within an organization.

Research finds PAM solutions are too complex with 68% of organizations paying for “wasted features” that are rarely used. A global survey of 400 IT and security executives conducted in January 2023, by Keeper Security in partnership with TrendCandy Research, reveals an overwhelming industry desire for Privileged Access Management (PAM) solutions that are easy to deploy and maintain.

The findings show that traditional PAM solutions are falling far short, largely because they are too complex to implement and use. An overwhelming 84% of IT leaders said they want to simplify their PAM solution in 2023. In the current high-risk security climate, it is imperative that all organizations secure their privileged credentials, privileged accounts, and privileged sessions to protect their crown jewels. However, many traditional PAM solutions are failing to provide their intended value outside of these core use cases, because deployment is either too complex, too cost-prohibitive, or both. In the era of remote work, organizations need agile identity security solutions that can protect against cybersecurity threat vectors by monitoring, detecting, and preventing unauthorized privileged access to critical resources.

Keeper Security, a leading innovator in privileged access management, wanted to better understand how IT leaders are thinking about PAM, deploying their PAM solutions, and streamlining their PAM implementations. Keeper commissioned an independent research firm to survey 400 IT and data security leaders in North America and Europe about their strategies and plans for PAM in 2023.