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IGEL Software Platform Step by Step Getting Started Guide
Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. The goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. My goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

This document will walk you, step-by-step, through what is required for you to get up and running in a proof-of-concept or lab scenario. When finished, you will have a fully working IGEL End-Point Management Platform consisting of the IGEL Universal Management Suite (UMS), IGEL Cloud Gateway (ICG) and at least one IGEL OS installed, connected and centrally managed! 

Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
Application Lifecycle Management with Stratusphere UX
This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users have come to expect applications to ‘just work’ on whatever device they have on hand. Combined with the notion that for many organizations, workspaces can be a mix of various delivery approaches, it is vital. to better understand application use, as well as information such as versioning, resource consumption and application user experience. This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
The Total Economic Impact of ControlUp
ControlUp commissioned Forrester to conduct a Total Economic Impact (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying the ControlUp digital employee experience (DEX) management platform.
The purpose of this study is to provide readers with a framework to evaluate the potential economic impact of ControlUp on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed an organization with experience using ControlUp. Forrester used this experience to project a three-year financial analysis.

The customer did a brief proof of concept with ControlUp. Not only did the customer identify issues while using ControlUp that it hadn’t identified with its previous solution, it learned the benefit of utilizing a software-as-a-service (SaaS) solution that could be quickly installed and used. Learn how a ControlUp customer achieved benefits of more than $3.4 million to:
  • Optimize resources across their EUC environment
  • Save on labor costs for Help Desk and EUC Administrators
  • Eliminate software licensing and services
Analyzing VMware Horizon Logons
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

5 Ways To Optimize a Clinician's Digital Experience
A look at survey results for the biggest challenges in supporting virtual applications and desktops.
At ControlUp, we have analyzed billions of hours of operational metadata, and have discovered the top 5 areas that produce the greatest benefit for supporting work-from-anywhere clinicians.

1. Ensure patient care resources are available
2. Increase performance for VDI / EUC sessions
3. Reduce logon time
4. Optimize unified communication
5. Analyze and optimize work and home networks

Best Practices to Avoid Digital Workspace Performance Problems
VDI and Desktop as a Service (DaaS) virtual deployments continue to gain popularity among enterprises – more and more desktops are migrating to the cloud. As end-users increase their expectations for a great desktop experience, IT departments must rise to the challenge of delivering outstanding service and experiences while reducing the complexity and costs.
VDI and Desktop as a Service (DaaS) virtual deployments continue to gain popularity among enterprises – more and more desktops are migrating to the cloud. As end-users increase their expectations for a great desktop experience, IT departments must rise to the challenge of delivering outstanding service and experiences while reducing the complexity and costs.
Read this white paper and learn how:
•    End-user expectations for a great desktop experience are increasing
•    IT departments must deliver outstanding services
•    Reduce the complexity and costs associated with infrastructure

The Business Value of Digital Workspace Testing
Software vendors deliver changes faster than ever, and in a digital workspace, one must identify and resolve problems before impacting the business. It’s crucial to test continuously to reduce risk.

Software vendors deliver changes faster than ever, and in a digital workspace, one must identify and resolve problems before impacting the business. It’s crucial to test continuously to reduce risk.

Login Enterprise ensures all the applications in your enterprise work at scale and delivers a full-stack testing approach to your environment.

Create and Maintain Superior Digital Workspaces
The partnership between Login VSI and IGEL, a world leader in software-defined endpoint optimization and control solutions for the secure enterprise, enables IGEL clients to leverage the active monitoring functionality of the Login Enterprise Platform via the IGEL OS.
The partnership between Login VSI and IGEL, a world leader in software-defined endpoint optimization and control solutions for the secure enterprise, enables IGEL clients to leverage the active monitoring functionality of the Login Enterprise Platform via the IGEL OS.
Read this white paper and learn how:
•    The integration empowers global organizations to provide more resilient digital workspaces
•    Both platforms together can optimize the end-user experience
•    The centralized endpoint management lowers cost and enhances control and security