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Forrester: Monitoring Containerized Microservices - Elevate Your Metrics
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019
Thirteen of the most significant IASM providers identified, researched, analyzed and scored in criteria in the three categories of current offering, market presence, and strategy by Forrester Research. Leaders, strong performers and contenders emerge — and you may be surprised where each provider lands in this Forrester Wave.

In The Forrester Wave: Intelligent Application and Service Monitoring, Q2 2019, Forrester identified the 13 most significant IASM providers in the market today, with Zenoss ranked amongst them as a Leader.

“As complexity grows, I&O teams struggle to obtain full visibility into their environments and do troubleshooting. To meet rising customer expectations, operations leaders need new monitoring technologies that can provide a unified view of all components of a service, from application code to infrastructure.”

Who Should Read This

Enterprise organizations looking for a solution to provide:

  • Strong root-cause analysis and remediation
  • Digital customer experience measurement capabilities
  • Ease of deployment across the customer’s whole environment, positioning themselves to successfully deliver intelligent application and service monitoring

Our Takeaways

Trends impacting the infrastructure and operations (I&O) team include:

  • Operations leaders favor a unified view
  • AI/machine learning adoption reaches 72% within the next 12 months
  • Intelligent root-cause analysis soon to become table stakes
  • Monitoring the digital customer experience becomes a priority
  • Ease and speed of deployment are differentiators

The Total Economic Impact of ControlUp
ControlUp commissioned Forrester to conduct a Total Economic Impact (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying the ControlUp digital employee experience (DEX) management platform.
The purpose of this study is to provide readers with a framework to evaluate the potential economic impact of ControlUp on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed an organization with experience using ControlUp. Forrester used this experience to project a three-year financial analysis.

The customer did a brief proof of concept with ControlUp. Not only did the customer identify issues while using ControlUp that it hadn’t identified with its previous solution, it learned the benefit of utilizing a software-as-a-service (SaaS) solution that could be quickly installed and used. Learn how a ControlUp customer achieved benefits of more than $3.4 million to:
  • Optimize resources across their EUC environment
  • Save on labor costs for Help Desk and EUC Administrators
  • Eliminate software licensing and services
How to Sell Disaster Recovery to Senior Management
Are you having trouble selling DR to Senior Management? This white paper gives you strategies for getting on the same page as senior management in implementing a DRaaS solution.
Are you having trouble selling DR to Senior Management? One reason relates to common attitudes towards risk. While people are risk averse and willing to pay to mitigate risk, they do so only when their own money is at stake. When company money is on the line, they’re far more willing to take risks. As a Senior Analyst at Forrester Research has said, “Organizations are willing to accept far more risk than I would have ever thought possible.”

Another reason for this challenge is that organizations, like yours, believe that they have a comprehensive DR program, when, in fact, their program is incomplete. Organizations often implement backup/recovery hardware and software, but fail to consider the processes necessary to implement a full solution.

This white paper gives you strategies for getting on the same page as senior management regarding DR. These strategies include:
•    Striking the use of the term “disaster” from your vocabulary making sure management understands the ROI of IT Recovery
•    Speaking about DR the right way—in terms of risk mitigation
•    Pointing management towards a specific solution.