Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

• CISOs face stringent government regulations, such as the current administration mandating 12-18 months of log retention.
• Chief Enterprise Architects worry that the average cost of a single enterprise service outage is $400K and the average MTTR is over 7 hrs.
• Companies such as Facebook lose $65 million and 4.8% of their stock valuation over a 5-hour outage.
• Security breaches mar organizational reputation and prove a threat to business.
• 91% of leaders agree that monitoring tools are siloed and domain-specific, complicating the log management landscape.
• VP Cloud/IT Services acknowledge the accelerated pace of digital transformation post-COVID-19 and recognize the need for more sophisticated security monitoring and SIEM adoption.
• Log management market size reaches $2.3 billion in 2021 and is expected to grow to $4.1 billion by 2026 at a CAGR of 11.9%.