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Disaster Recovery Guide: DR in Virtualized Environments
In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments. In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments.

In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!

  • The cost and business impact of downtime and data loss can be immenseUtilizing Zerto’s Disaster Recovery solutions can greatly mitigate downtime and data loss with RTO’s of minutes and RPO’s of seconds
  • Data loss is not only caused by natural disasters, power outages, hardware failure and user errors, but more and more by software problems and cyber security related disasters
  • Zerto’s DR solutions are applicable for both on-premise and cloud (DRaaS) virtual environments
  • Having a plan and process in place will help you mitigate the impact of an outage on your business

In this booklet we provide insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.

Download this white paper and learn more about Business Continuity and Disaster Recovery preparedness and how Zerto can help!

The Definitive Guide to Monitoring Virtual Environments
The virtualization of physical computers has become the backbone of public and private cloud computing from desktops to data centers, enabling organizations to optimize hardware utilization, enhance security, support multi-tenancy and more. These environments are complex and ephemeral, creating requirements and challenges beyond the capability of traditional monitoring tools that were originally designed for static physical environments. But modern solutions exist, and can bring your virtual env

OVERVIEW

The virtualization of physical computers has become the backbone of public and private cloud computing from desktops to data centers, enabling organizations to optimize hardware utilization, enhance security, support multi-tenancy and more. These environments are complex and ephemeral, creating requirements and challenges beyond the capability of traditional monitoring tools that were originally designed for static physical environments. But modern solutions exist, and can bring your virtual environment to new levels of efficiency, performance and scale.

This guide explains the pervasiveness of virtualized environments in modern data centers, the demand these environments create for more robust monitoring and analytics solutions, and the keys to getting the most out of virtualization deployments.

TABLE OF CONTENTS

·        History and Expansion of Virtualized Environments

·        Monitoring Virtual Environments

·        Approaches to Monitoring

·        Why Effective Virtualization Monitoring Matters

·        A Unified Approach to Monitoring Virtualized Environments

·        5 Key Capabilities for Virtualization Monitoring

o   Real-Time Awareness

o   Rapid Root-Cause Analytics

o   End-to-End Visibility

o   Complete Flexibility

o   Hypervisor Agnosticism

·        Evaluating a Monitoring Solution

o   Unified View

o   Scalability

o   CMDB Support

o   Converged Infrastructure

o   Licensing

·        Zenoss for Virtualization Monitoring

Charity Golf Tournament Sponsorship Results in a Hole-in-One for IGEL and Lockton Companies
Lockton was in the midst of a Citrix VDI roll-out when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using to power its endpoints. This presented a number of challenges that the Lockton team needed to overcome during a critical stage in the VDI roll-out. Lockton was introduced to IGEL by Choice Solutions, an IGEL Platinum Partner, and selected the IGEL Universal Desktop (UD2-LX); IGEL Universal Management Suite (UMS); IGEL Universal D

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.

It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.

Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.

Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.

To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.

Does Deploying Citrix in the Cloud Make Performance Monitoring Easier?
Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve lower hardware footprint and simplify IT operations. A key question to answer in this context is whether Citrix Cloud services make performance monitoring easier than it was for on-premises deployments. Read this white paper and find out how to implement monitoring for Citrix Cloud environments.

The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.

Read this eG Innovations white paper, and understand:

  • The two popular Citrix Cloud deployment options
  • Performance monitoring challenges in Citrix Cloud infrastructures
  • Stakeholders involved and their respective domains of responsibility
  • The various monitoring tools and options available
  • Best practices to set up performance monitoring
Citrix UPM and AppDisk Comparison to ProfileUnity and FlexApp
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.
Application Lifecycle Management with Stratusphere UX
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments.
Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users have come to expect applications to ‘just work’ on whatever device they have on hand. Combined with the notion that for many organizations, workspaces can be a mix of various delivery approaches, it is vital. to better understand application use, as well as information such as versioning, resource consumption and application user experience. This whitepaper defines three major lifecycle stages—analysis, user experience baselining and operationalization―each of which is composed of several crucial steps. The paper also provides practical use examples that will help you create and execute an application-lifecycle methodology using Stratusphere UX from Liquidware.
FlexApp Application Layering for Citrix XenApp and XenDesktop
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows desktop solutions.
Citrix XenDesktop and XenApp delivers full Windows VDI, hosted session desktops, as well as applications to meet the demands of an expansive variety of use cases, allowing employees to access their apps, desktops and data without the limitations of traditional Windows® desktop solutions. Citrix is known all over the world for its leading desktop solutions — for good reason: Citrix expertly solves Windows delivery and desktop challenges for customers. In order to make the Citrix desktop experience seamless for end users and desktop administrators, Citrix currently provides basic solutions that solve some longstanding Windows challenges in two key areas – User Profile Management and Application Layering. Liquidware Labs – a Citrix Ready Premier partner – also offers solutions that address the challenges of User Profile Management and Application Layering in Windows desktop environments. Our ProfileUnity solution offers full-featured User Environment Management (which encompasses User Profile Management). FlexApp, which can be integrated with ProfileUnity or used as a stand-alone solution, addresses the area of application layering. This paper initially covers the topics of profile management and user environment management, and then shifts focus to Application Layering. The purpose of this document is to outline the typical uses cases for the Citrix solutions, and then go on to explain when it is more appropriate to utilize the more sophisticated ProfileUnity with FlexApp solution to more completely address gaps in the desktop environment.
Optimizing Performance for Office 365 and Large Profiles with ProfileUnity ProfileDisk
Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them.

Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them. Note that additional profile challenges and solutions are covered in a related ProfileUnity whitepaper entitled “User Profile and Environment Management with ProfileUnity.” To efficiently manage the complex challenges of today’s diverse Windows profile environments, Liquidware ProfileUnity exclusively features two user profile technologies that can be used together or separately depending on the use case.

These include:

1. ProfileDisk, a virtual disk based profile that delivers the entire profile as a layer from an attached user VHD or VMDK, and

2. Profile Portability, a file and registry based profile solution that restores files at login, post login, or based on environment triggers.

High Availability Clusters in VMware vSphere without Sacrificing Features or Flexibility
This paper explains the challenges of moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Many large enterprises are moving important applications from traditional physical servers to virtualized environments, such as VMware vSphere in order to take advantage of key benefits such as configuration flexibility, data and application mobility, and efficient use of IT resources.

Realizing these benefits with business critical applications, such as SQL Server or SAP can pose several challenges. Because these applications need high availability and disaster recovery protection, the move to a virtual environment can mean adding cost and complexity and limiting the use of important VMware features. This paper explains these challenges and highlights six key facts you should know about HA protection in VMware vSphere environments that can save you money.

Anywhere Access to ERP Applications with Parallels RAS
Today’s employees work outside traditional times and locations, often on personal devices. Parallels RAS applications, including your business-critical ERP applications,  to  any device, anywhere.
Workforce mobility is a growing requirement for businesses of all types and sizes. To be more productive, your workers need access to applications—including business-critical enterprise resource planning (ERP) applications, such as Microsoft Dynamics, SAP, and Sage—using any device, at any time. Meanwhile, you need to safeguard and maintain control of your data and applications. To address these challenges, Parallels has developed industry-leading application and desktop delivery solutions that give your workforce alwayson access to ERP applications, while also centralizing management for increased security and reduced costs.
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
The Gorilla Guide to Moving Beyond Disaster Recovery to IT Resilience
Does your business require you to modernize IT while you’re struggling to manage the day to day? Sound familiar? Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business - the ones that help you increase market share, decrease costs and innovate faster than y
Does your business require you to modernize IT while you’re struggling to manage the day to day. Sound familiar?

Use this e-book to help move beyond the day to day challenges of protecting your business and start shifting to an IT resilience strategy. IT resilience is an emerging term that describes a stated goal for businesses to accelerate transformation and easily adapt to change while protecting the business from disruption.

With IT resilience you can focus your efforts where they matter: on successfully completing those projects which mean the most to the progress of the business – the ones that help you increase market share, decrease costs and innovate faster than your competitors.

With this guide you will learn…
  • How to prepare for both unplanned and planned disruptions to ensure continuous availability
  • Actionable steps to remove the complexity of moving and migrating workloads across disparate infrastructures
  • Guidance on hybrid and multi-cloud IT: gain the flexibility to move applications in and out of the cloud
PCI DSS Compliance
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data and customer information. This is why businesses are legally obliged to build PCI DSS compliant IT infrastructures.

IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.

What Is PCI DSS?
PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.

The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.

Why Businesses Need to Be PCI DSS Compliant
The challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.

This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.

From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

Data Protection and File Sharing for the Mobile Workforce
Critical data is increasingly created, stored and shared outside the data center. It lives on laptops, tablets, mobile devices and cloud services. This data is subject to many threats: malware, ransomware, hacking, device failure, loss or theft, and human error. Catalogic KODO provides a unified solution to these challenges with easy, automated protection of endpoints (laptops, mobile devices) and cloud services (Office 365, Box), along with organizational file sharing and synchronization.
Critical data is increasingly created, stored and shared outside the data center. It lives on laptops, tablets, mobile devices and cloud services. This data is subject to many threats: malware, ransomware, hacking, device failure, loss or theft, and human error.

Catalogic KODO provides a unified solution to these challenges with easy, automated protection of endpoints (laptops, mobile devices) and cloud services (Office 365, Box), along with organizational file sharing and synchronization.
Forrester: Monitoring Containerized Microservices - Elevate Your Metrics
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and distributed applications. The scale of these environments can pose tremendous monitoring challenges. This report will guide I&O leaders in what to consider when developing their technology and metric strategies for monitoring microservices and container-based applications.
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