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Showing 1 - 16 of 38 white papers, page 1 of 3.
Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

IGEL Software Platform Step by Step Getting Started Guide
Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. The goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

Welcome to the IGEL Software Platform: Step-by-Step Getting Started Guide. My goal for this project is to provide you with the tools, knowledge, and understanding to download the IGEL Platform trial software and perform basic installation and configuration without being forced to read many manuals and numerous web support articles.

This document will walk you, step-by-step, through what is required for you to get up and running in a proof-of-concept or lab scenario. When finished, you will have a fully working IGEL End-Point Management Platform consisting of the IGEL Universal Management Suite (UMS), IGEL Cloud Gateway (ICG) and at least one IGEL OS installed, connected and centrally managed! 

PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Solving the BIG problems in cloud computing
The two big challenges in deploying and growing cloud usage are cost and security. Shadow IT has contributed to those challenges by causing overspending and exposing organizations to significant security risks. So, how should enterprises address both hybrid (on-premises and in the cloud) and multi-cloud challenges? This research reviews new technologies and approaches that can improve visibility for IT teams, enable security policies across the entire network, and manage costs more effectively.

Vladimir Galabov, Director, Cloud and Data Center Research, and Rik Turner, Principal Analyst, Emerging Technologies, are the co-authors of this eBook from Omdia, a data, research, and consulting business that offers expert analysis and strategic insight to empower decision-making surrounding new technologies.

This eBook covers the following topics:

  • the current landscape of cloud computing, including the BIG problems
  • the advantages of using a multi-cloud approach
  • the dangers of shadow IT, including billing surprises and security breaches
  • the move of mission-critical applications to the cloud
  • the considerations regarding cloud security, including recommendations for IT teams
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Analyzing VMware Horizon Logons
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

Why backup is breaking hyper-converged infrastructure and how to fix it
The goal of a hyperconverged infrastructure (HCI) is to simplify how to apply compute, network and storage resources to applications. Ideally, the data center’s IT needs are consolidated down to a single architecture that automatically scales as the organization needs to deploy more applications or expand existing ones. The problem is that the backup process often breaks the consolidation effort by requiring additional independent architectures to create a complete solution.

How Backup Breaks Hyperconvergence

Backup creates several separate architectures outside of the HCI architecture. Each of these architectures need independent management. First, the backup process will often require a dedicated backup server. That server will run on a stand-alone system and then connect to the HCI solution to perform a backup. Second, the dedicated backup server will almost always have its own storage system to store data backed up from the HCI. Third, there are some features, like instant recovery and off-site replication, that require production quality storage to function effectively.

The answer for IT is to find a backup solution that fully integrates with the HCI solution, eliminating the need to create these additional silos.

Avoid Costly Inter-Cloud Routing Mistakes with an Intent Check
A Google search for “unexpected AWS charges” returns hundreds of thousands of results. In addition to economic consequences, inefficient traffic routing to and from your various cloud instances and other services can also lead to bandwidth and latency issues that undermine network and app performance. By using the intent check feature in the Forward Enterprise platform, you can identify and fix inter-cloud routing mistakes across all of your cloud instances.
A Google search for “unexpected AWS charges” returns hundreds of thousands of results. In addition to
economic consequences, inefficient traffic routing to and from your various cloud instances and other
services can also lead to bandwidth and latency issues that undermine network and app performance.
By using the intent check feature in the Forward Enterprise platform, you can identify and fix inter-cloud
routing mistakes across all of your cloud instances.
How to Sell Disaster Recovery to Senior Management
Are you having trouble selling DR to Senior Management? This white paper gives you strategies for getting on the same page as senior management in implementing a DRaaS solution.
Are you having trouble selling DR to Senior Management? One reason relates to common attitudes towards risk. While people are risk averse and willing to pay to mitigate risk, they do so only when their own money is at stake. When company money is on the line, they’re far more willing to take risks. As a Senior Analyst at Forrester Research has said, “Organizations are willing to accept far more risk than I would have ever thought possible.”

Another reason for this challenge is that organizations, like yours, believe that they have a comprehensive DR program, when, in fact, their program is incomplete. Organizations often implement backup/recovery hardware and software, but fail to consider the processes necessary to implement a full solution.

This white paper gives you strategies for getting on the same page as senior management regarding DR. These strategies include:
•    Striking the use of the term “disaster” from your vocabulary making sure management understands the ROI of IT Recovery
•    Speaking about DR the right way—in terms of risk mitigation
•    Pointing management towards a specific solution.

Examining the Effectiveness of Digital Twins in Network Modeling
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions. The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions.

The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
End-to-end Networking Visibility and Management
To better understand how organizations are addressing end-to-end network visibility and management as well as adopting new technologies to drive greater operational efficiencies, ESG surveyed IT professionals responsible for their organization’s network environment. Some key findings include: Highly distributed application and employee environments will persist and digital twin technology awareness is expanding. Read this report for more details and other key findings.
To better understand how organizations are addressing end-to-end network visibility and management as well as adopting new technologies to drive greater operational efficiencies, ESG surveyed IT professionals responsible for their organization’s network environment. Some key findings include: Highly distributed application and employee environments will persist and digital twin technology awareness is expanding. Read this report for more details and other key findings.
Developing a Comprehensive Windows Application Strategy with Liquidware Essentials
Organizations running today’s modern Windows desktop/workspace environments, face challenges in dynamically delivering applications while minimizing base image management. Liquidware offers a comprehensive approach to help companies navigate each integral phase of a Windows Application Strategy. This whitepaper discusses the challenges of delivering applications in physical or cloud-based Windows workspaces and explores an “Assess, Prepare, Deploy” application strategy methodology.

Organizations running today’s modern Windows desktop/workspace environments, face challenges in dynamically delivering  applications while minimizing base image management.

Liquidware, with its solutions and expertise, offers a comprehensive approach to help companies navigate each integral phase of a Windows Application Strategy. This whitepaper discusses the challenges of delivering applications in physical or cloud-based Windows workspaces and explores an “Assess, Prepare, Deploy” application strategy methodology.