UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.
“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.”
UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”
Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.
Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.
Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.
In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.
The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.
Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.
With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.
Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:
Make the Move: Linux Remote Desktops Made Easy
Securely run Linux applications and desktops from the cloud or your data center.
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Assess what you already have
If you have a business continuity plan or a disaster recovery plan in place, that’s a good place to start. This scenario may not fit the definition of disaster that you originally intended, but it can serve to help you test your plan in a more controlled fashion that can benefit both your current situation by giving you a head start, and your overall plan by revealing gaps that would be more problematic in a more urgent or catastrophic environment with less time to prepare and implement.
Does your plan include access to remote desktops in a data center or the cloud? If so, and you already have a service in place ready to transition or expand, you’re well on your way.
Read the guide to learn what it takes for IT teams to set up staff to work effectively from home with virtual desktop deployments. Learn how to get started, if you’re new to VDI or if you already have an existing remote desktop scenario but are looking for alternatives.
Managing the performance of Windows-based workloads can be a challenge. Whether physical PCs or virtual desktops, the effort required to maintain, tune and optimize workspaces is endless. Operating system and application revisions, user installed applications, security and bug patches, BIOS and driver updates, spyware, multi-user operating systems supply a continual flow of change that can disrupt expected performance. When you add in the complexities introduced by virtual desktops and cloud architectures, you have added another infinite source of performance instability. Keeping up with this churn, as well as meeting users’ zero tolerance for failures, are chief worries for administrators.
To help address the need for uniform performance and optimization in light of constant change, Liquidware introduced the Process Optimization feature in its Stratusphere UX solution. This feature can be set to automatically optimize CPU and Memory, even as system demands fluctuate. Process Optimization can keep “bad actor” applications or runaway processes from crippling the performance of users’ workspaces by prioritizing resources for those being actively used over not used or background processes. The Process Optimization feature requires no additional infrastructure. It is a simple, zero-impact feature that is included with Stratusphere UX. It can be turned on for single machines, or groups, or globally. Launched with the check of a box, you can select from pre-built profiles that operate automatically. Or administrators can manually specify the processes they need to raise, lower or terminate, if that task becomes required. This feature is a major benefit in hybrid multi-platform environments that include physical, pool or image-based virtual and cloud workspaces, which are much more complex than single-delivery systems. The Process Optimization feature was designed with security and reliability in mind. By default, this feature employs a “do no harm” provision affecting normal and lower process priorities, and a relaxed policy. No processes are forced by default when access is denied by the system, ensuring that the system remains stable and in line with requirements.
There’s little doubt we’re in the midst of a change in the way we operationalize and manage our end users’ workspaces. On the one hand, IT leaders are looking to gain the same efficiencies and benefits realized with cloud and next-generation virtual-server workloads. And on the other hand, users are driving the requirements for anytime, anywhere and any device access to the applications needed to do their jobs. To provide the next-generation workspaces that users require, enterprises are adopting a variety of technologies such as virtual-desktop infrastructure (VDI), published applications and layered applications. At the same time, those technologies are creating new and challenging problems for those looking to gain the full benefits of next-generation end-user workspaces.
Before racing into any particular desktop transformation delivery approach it’s important to define appropriate goals and adopt a methodology for both near- and long-term success. One of the most common planning pitfalls we’ve seen in our history supporting the transformation of more than 6 million desktops is that organizations tend to put too much emphasis on the technical delivery and resource allocation aspects of the platform, and too little time considering the needs of users. How to meet user expectations and deliver a user experience that fosters success is often overlooked.
To prevent that problem and achieve near-term success as well as sustainable long-term value from a next-generation desktop transformation approach, planning must also include defining a methodology that should include the following three things:
• Develop a baseline of “normal” performance for current end user computing delivery• Set goals for functionality and defined measurements supporting user experience• Continually monitor the environment to ensure users are satisfied and the environment is operating efficiently
This white paper will show why the user experience is difficult to predict, why it’s essential to planning, and why factoring in the user experience—along with resource allocation—is key to creating and delivering the promise of a next-generation workspace that is scalable and will produce both near-and long-term value.
People around the world turned to the video gaming industry for entertainment, escapism, and social connection during the COVID-19 pandemic.
The unprecedented growth in consumer demand exacerbated some challenges the gaming industry faced pre-pandemic—challenges largely created by the need to support an increasingly remote workforce.
This guide examines some of those challenges and explores how gaming studios are optimizing processes and technologies to address them while enhancing the collaboration, productivity, and security of remote workers.
What you'll learn:
The traditional KVM model is a thing of the past, especially in these times of COVID-19 and remote work. In this whitepaper, we're introducing a post-KVM model that keeps data ultra-secure, and reduces bandwidth, allowing more remote users to connect to a broadcaster's studio.
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Remote work looks vastly different than it did just one year ago. In March 2020, tens of millions of workers around the world shifted to working from an office to working from home due to the global COVID-19 pandemic. We set off to find out how organizations were adjusting to remote work, specifically how desktop virtualization usage has contributed to or influenced that adjustment.
Download the report and learn: