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Showing 1 - 16 of 20 white papers, page 1 of 2.
UNC Health Care Leverages IGEL in Virtual Desktop Infrastructure Deployment
UNC Health Care selected IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security. This document outlines key findings on how IGEL helps organizations manage entire fleets of thin clients from a single console. In addition, you will see how IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, wi

UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.

“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.” 

UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”

Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.

Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.

Omaha School District Leverages IGEL’s Revolutionary Micro Client
Millard Public Schools is currently leveraging the IGEL UD Pocket, a revolutionary micro client, inside the district’s computer-aided design (CAD) classrooms to securely and cost-effectively deliver Autodesk software to their CAD students via a Citrix virtual desktop.
Millard Public Schools was looking for a secure and cost-effective way to deliver graphics intensive CAD applications to students via Citrix virtual desktops. The school district selected the IGEL UD Pocket and is now leveraging the micro thin client inside its CAD classrooms. Some of the key benefits the district has experienced as a result of the IGEL solution include ease of management and configuration, time and cost savings, support for a robust multimedia experience, and enhanced endpoint security as students are now only able to access their Windows-based, GPU-enabled virtual desktops from a secured Linux-based endpoint.
Austin Solution Provider Powers DaaS Offering with IGEL and Parallels
In 2014, Austin-based Trinsic Technologies introduced Anytime Cloud. Anytime Cloud is a Desktop-as-a-Service (DaaS) solution designed to help SMB clients improve the end user computing experience and streamline business operations. Through Anytime Cloud, customers gain access to the latest cloud and virtualization technologies using IGEL thin clients with Parallels, a virtual application and desktop delivery software application.

Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.

In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.

The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.

Strayer University Improves End User Computing Experience with IGEL
Strayer University is leveraging the IGEL Universal Desktop Converter (UDC) and IGEL UD3 to provide faculty, administrators and student support staff with seamless and reliable access to their digital workspaces.
As IT operations manager for Strayer University, Scott Behrens spent a lot of time looking at and evaluating endpoint computing solutions when it came to identifying a new way to provide the University’s faculty, administrators and student support staff with a seamless and reliable end user computing experience.

“I looked at various options including traditional desktops, but due to the dispersed nature of our business, I really wanted to find a solution that was both easy to manage and reasonably priced,

especially for our remote locations where we have limited or no IT staff on premise,” said Behrens. “IGEL fit perfectly into this scenario. Because of IGEL’s simplicity, we are able to reduce the time it takes to get one of our locations up and running from a week, to a day, with little support and very little effort.”

Strayer University first began its IGEL deployment in 2016, with a small pilot program of 30 users in the IGEL UDC. The university soon expanded its deployment, adding the IGEL UD3 and then Samsung All-in-One thin clients outfitted with the IGEL OS and IGEL Universal Management Suite (UMS). Strayer University’s IGEL deployment now includes more than 2,000 endpoints at 75 locations across the United States. The university plans to extend its deployment of the IGEL UD3s further as it grows and the need arises to replace aging desktop hardware.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
IGEL and LG Team to Improve the Digital Experience for Kaleida Health
Bringing secure, easy to manage, and high-performance access to cloud workspaces for Kaleida Health’s clinical and back office support teams, IGEL OS and LG’s All-in- One Thin Clients standardize and simplify the on-site and remote desktop experience with Citrix VDI.

Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

Digital Transformation in Education
The digital transformation is going at breakneck speed, including in education. It is very important for educational institutions that IT facilities meet the needs of teachers and students, but innovations must not be at the expense of the IT department’s workload. This whitepaper outlines the most important developments and discusses the possibilities offered by Liquit to meet the needs of education.

In this whitepaper you will discover:

  • The varying technology needs in the education sector and how achieving simplicity in these technologies is the common denominator.
  • The transformation that a modern digital workspace can bring to teaching and learning.
  • How a smart digital workspace can facilitate education by using the best available technology and processes.
  • Automate cleanup of end users’ workspaces and synchronize applications with the latest versions, all without disrupting end-user productivity.
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Ten Topics to Discuss with your Cloud Provider
Find the “just right” cloud for your business. For this white paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations.
There are hundreds, if not thousands, of cloud services available to organizations. In many cases, the capabilities of the service, adjusted for cost, matter more to decision makers than the infrastructure itself. As an example, the underlying infrastructure that supports common business software such as Salesforce, Microsoft Office 365, is rarely scrutinized, as the products are trusted solely on the brand’s reputation.

Choosing the right cloud service for your organization, or for your target customer if you are a managed service provider, can be time consuming and effort intensive. For this paper, we will focus on existing applications (vs. new application services) that require high levels of performance and security, but that also enable customers to meet specific cost expectations. Topics covered include:
•    Global access and availability
•    Cloud management
•    Application performance
•    Security and compliance

LIQUIT HELPS TEXAS A&M'S IODP ADVANCE RESEARCH COLLABORATION WITH APPLICATION ACCESS EASE
Texas A&M University Research Foundation’s International Ocean Discovery Program (IODP) coordinates seagoing expeditions to study Earth’s history recorded in sediments and rocks beneath the ocean floor. The IODP 6 person IT and help desk team could not efficiently deploy, maintain, and update all applications and devices across its onshore team of 137 researchers, project managers, analyst, and publication/administrative support personnel.
The IODP IT team chose the Liquit end-to-end application management platform, including Liquit Workspace integrated with Liquit Access Manager and Liquit Release & Patch Management. This would provide fast and reliable anywhere any device applications and services access that end users demanded.

With the entire IODP team now using the Liquit platform, application deployment has gone from hours to minutes. Automation and the self-service approach of the Liquit Setup Store has dramatically reduced help desk inquiries and freed up over 20 percent of IT team time that they now devote to other projects.
Making M&A Integration Faster, Cheaper and More Successful with Liquit
Download this eBook today for practical insights on how Liquit can free valuable time for IT teams during and after the M&A process. You’ll learn how Liquit makes it easy for IT to deliver anywhere, any device, any group application access with user context. This ensures faster collaboration and productivity while freeing IT to tackle bigger IT integration projects.

You will also discover how you can:

Quickly Create adaptive and customized M&A workspace

IT teams can quickly set up a branded Liquit Workspace integrated with existing workspaces for a single user interface on the front end while enabling fast individual and group user customization via the back end. This enables you to meet changing user application and platform needs during and after M&A.

Quickly adapt to application user needs

Take application provisioning, updating, and versioning from hours to minutes for hundreds of users, along with access to thousands of curated applications to deliver merging workforce productivity. 

Unify application access provisioning

Eliminate the nightmare of access provisioning across varied on-premises and cloud environments for thousands of users in minutes rather than hours without uprooting native SSO and IAM that are constantly in flux during and after M&A.

Dramatically reduce cost and time expenditures

Eliminate collaboration and communication bottlenecks across on-premises, VDI platforms and clouds while freeing IT time for bigger M&A integration projects and lowering licensing and IT costs.

5 Ways to Strengthen your Active Directory Password Policy
Microsoft Active Directory (AD) is arguably the most common identity and access management platform in today’s enterprise and as a result, a prime target for cyber-attacks. Microsoft Active Directory is used in approximately 90% of the Global Fortune 1000 companies as the primary means of authentication and authorization to resources. This statistical picture holds true in the SMB market as well. As a result, most organizations today use Active Directory to implement their password security and

Microsoft Active Directory (AD) is arguably the most common identity and access management platform in today’s enterprise and as a result, a prime target for cyber-attacks. Microsoft Active Directory is used in approximately 90% of the Global Fortune 1000 companies as the primary means of authentication and authorization to resources. This statistical picture holds true in the SMB market as well. As a result, most organizations today use Active Directory to implement their password security and password policies.

Active Directory, by default, contains the ability to create basic password policies. Are these enough to protect your organization from attackers? In this comprehensive guide we look at five ways to strengthen your existing Active Directory Password Policy and explore additional solutions available to ensure complete confidence in your first line of defense.

Let's look closer at native Active Directory password settings and see which settings are found in the default password policies businesses use with Active Directory. Download the whitepaper to learn the five ways to strengthen your Active Directory Password Policy.

Self-service password reset and remote work
Remote and hybrid work environments mean IT Service Desks have a new set of complex challenges to navigate while maintaining a trusted level of security. Navigate the IT service desk in a remote & hybrid work environment more efficiently.

Remote and hybrid work environments mean IT Service Desks have a new set of complex challenges to navigate while maintaining a trusted level of security. Navigate the IT service desk in a remote & hybrid work environment more efficiently.

We examine the common driver for Service Desk tickets including network access, cached credentials workarounds, and password resets. All of which can present unique cyber-security challenges that require change for increased efficiency, productivity and security.

Download the whitepaper to learn what the Specops Software cybersecurity team recommends increasing efficiency without sacrificing security.

Password Reset Calls Are Costing Your Organization Big Money
This whitepaper examines the challenges the help desk faces, especially with the prevalence of remote and hybrid work environments. The help desk has multiple workarounds and password resets to handle daily. On top of that there is the evolving landscape of unique cybersecurity challenges in a remote or hybrid-remote workforce that requires help desk staff to be extremely vigilant. See how your help desk can be seeing time and cost savings with a decrease in password resets, providing them with
This whitepaper examines the challenges the help desk faces, especially with the prevalence of remote and hybrid work environments. The help desk has multiple workarounds and password resets to handle daily. On top of that there is the evolving landscape of unique cybersecurity challenges in a remote or hybrid-remote workforce that requires help desk staff to be extremely vigilant. See how your help desk can be seeing time and cost savings with a decrease in password resets, providing them with an increased focus on the more complex problems.

2022 US Password Practices Report
To raise awareness about the scale of the problem of weak passwords, Keeper Security, the leading provider of zero-trust and zero-knowledge cybersecurity software, is sharing findings about Americans’ password habits and practices. By raising awareness of the personal finances and data put at risk every day by weak, duplicate, and shared passwords, we hope to reduce the risk of cybercrime and promote better password practices among Americans.

Online passwords are used for many critical aspects of our lives. They are needed when we communicate, work, transact and travel. We use them to access our most sensitive data, from banking to health records. Digital passwords are the keys to our lives. Yet we are surprisingly negligent about password protection, from our choice of passwords to the means we use to remember them, and troublingly, our willingness to share sensitive passwords with others.
Keeper Security’s survey of 4,000+ respondents in the US and UK unearthed negligent attitudes toward password protection, in which passwords are being shared with spouses, written down on bits of paper, changed too often, and forgotten over 50 times per year! The result: nearly half of our 2,000 US survey respondents had been hacked at least once, with an average of $378 stolen per cyberattack. The consequences of poor password protection can be disastrous in an era of growing online crime and identity theft. A hacked password can result in ransacked bank accounts, obliterated credit ratings, damaged personal lives and severed business relationships.

Our findings show a troubling disconnect between the value people attach to their passwords and the means they use to protect them. In the US, people would rather see a dentist than lose their passwords, yet safe selection, storage, and management of passwords were found to be severely lacking in this study.

It is of great concern to see passwords being shared and duplicated across multiple platforms. It’s equally concerning to see the use of overly simple passwords, relying on publicly-available data, such as names and birthdays. This will remain an acute challenge as we continue to use a range of devices and platforms to access the internet. The impact of poor password protection was evidenced by the number of people in the survey reporting they’ve personally fallen victim to a cyberattack, resulting in financial loss and compromised social media profiles.