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Showing 1 - 16 of 46 white papers, page 1 of 3.
FlexApp: Application Layering Technology
FlexApp Application Layering in ProfileUnity enables applications to be virtualized in such an innate way that they look native to the Windows OS and other applications.
This whitepaper has been authored by experts at Liquidware to provide guidance to adopters of desktop virtualization technologies. It provides an overview of FlexApp concepts and ways in which FlexApp can serve as a cornerstone in an application delivery strategy. FlexApp Application Layering is an integrated part of ProfileUnity that enables applications to be virtualized innately so they look native to the Windows operating system (OS) and other applications. FlexApp is a perfect complement to ProfileUnity, which provides full user- environment management (UEM) with advanced features such as Application Rights Management and context-aware settings for printer and policy management. Although FlexApp is cost effectively licensed with ProfileUnity, the solution can be licensed separately if your organization has already standardized on an alternative UEM solution. Application layering leads to much higher rates of compatibility than earlier technologies, which used application isolation to virtualize applications. Once applications have been packaged for layering, they are containerized on virtual hard disks (VHDs) or virtual machine disk files (VMDKs) and can be centrally assigned to users on a machine-level or context-aware basis. FlexApp DIA (department installed applications) are compatible with virtual, physical, and Server Based Computing (SBC) environments such as Citrix XenApp and RDSH. Select users in specialized virtual desktop infrastructure (VDI) environments can also be empowered to install their own applications through a similar feature in ProfileUnity known as FlexApp user-installed applications (UIA). FlexApp DIA greatly reduces desktop administration overhead by dramatically reducing the need for traditional software distribution and a reduction in the number of base images needed to support users. FlexApp UIA was designed to make more users, including knowledge and task workers, compatible with VDI. Together, FlexApp UIA and DIA are powerful allies of VDI users and administrators.
UNC Health Care Leverages IGEL in Virtual Desktop Infrastructure Deployment
UNC Health Care selected IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security. This document outlines key findings on how IGEL helps organizations manage entire fleets of thin clients from a single console. In addition, you will see how IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, wi

UNC Health Care selects IGEL Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS) for simplicity, cost-savings and security.

“The need to provide users with access to their desktops from any device anywhere, anytime is driving a growing number of IT organizations to migrate toward VDI environments,” said Simon Clephan, Vice President of Business Development and Strategic Alliances, IGEL. “One of the key advantages that IGEL brings to the table is the simplicity that comes from being able to manage an entire fleet of thin clients from a single console. Additionally, the IGEL Universal Desktop Converter provides IT organizations with the flexibility they need to convert any compatible thin client, desktop or laptop computer into an IGEL thin client solution, without having to make an upfront investment in new hardware to support their virtualized infrastructures.” 

UNC Health Care selected the IGEL UDC and UMS software for its Citrix VDI deployment following a “bake-off” between thin client solutions. “IGEL won hands down due the simplicity and superiority of its management capabilities,” said James Cole, Technical Architect, UNC Health Care. “And, because the IGEL UDC software is designed to quickly and efficiently convert existing endpoint hardware into IGEL Linux OS-powered thin clients, we knew that by selecting the IGEL solution we would also realize a significant reduction in our capital expenditures.”

Since initiating the deployment of the IGEL UDC and UMS software, UNC Health Care has also experienced significant time savings. “Prior to deploying the IGEL UDC and UMS software, it took our team 25-30 minutes to create a virtual image on each system, not counting the personalization of the system for each use case, now that process takes less than 10 minutes, and even less time when converting the system to VDI roaming,” added Cole.

Additionally, the ease of integration between the IGEL UDC and IGEL UMS with Citrix XenDesktop and other solutions offered by Citrix Ecosystem partners, including Imprivata, has enabled secure access to the health care network’s Epic Systems’ Electronic Medical Records (EMR) system.

IGEL Powers Rich Multimedia Computing Experience for Fulton Financial Corporation
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure. With the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies, Fulton selected the IGEL Universal Desktop (UD6) thin clients featuring Intel Celeron J1900 Quad-Core processors and the IGEL Universal Management Suite (UMS).

Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants
and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.

In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.

In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.

During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.

Charity Golf Tournament Sponsorship Results in a Hole-in-One for IGEL and Lockton Companies
Lockton was in the midst of a Citrix VDI roll-out when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using to power its endpoints. This presented a number of challenges that the Lockton team needed to overcome during a critical stage in the VDI roll-out. Lockton was introduced to IGEL by Choice Solutions, an IGEL Platinum Partner, and selected the IGEL Universal Desktop (UD2-LX); IGEL Universal Management Suite (UMS); IGEL Universal D

Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.

It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.

Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.

Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.

To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.

Ease of Management and Flexibility Lead to Long-Term Relationship for IGEL at Texas Credit Union
Randolph-Brooks Federal Credit Union was looking for a more powerful endpoint computing solution to deliver e-mail and core financial applications through its Citrix-based infrastructure to its end-users, and IGEL’s Universal Desktop thin clients and Universal Management Suite (UMS) software fit the bill.

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.

First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.

To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.

DR 101 EBook
Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 eBook will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure.
Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 guide will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure.

This 101 guide will educate you on topics like:
  • How to evaluate replication technologies
  • Measuring the cost of downtime
  • How to test your Disaster Recovery plan
  • Reasons why backup isn’t Disaster Recovery
  • Tips for leveraging the cloud
  • Mitigating IT threats like ransomware
Get your business prepared for any interruption, download the Disaster Recovery 101 eBook now!
Solution Guide for Sennheiser Headsets, IGEL Endpoints and Skype for Business on Citrix VDI
Topics: IGEL, Citrix, skype, VDI
Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Virtualizing Windows applications and desktops in the data center or cloud has compelling security, mobility and management benefits, but delivering real-time voice and video in a virtual environment is a challenge. A poorly optimized implementation can increase costs and compromise user experience. Server scalability and bandwidth efficiency may be less than optimal, and audio-video quality may be degraded.

Enabling voice and video with a bundled solution in an existing Citrix environment delivers clearer and crisper voice and video than legacy phone systems. This solution guide describes how Sennheiser headsets combine with Citrix infrastructure and IGEL endpoints to provide a better, more secure user experience. It also describes how to deploy the bundled Citrix-Sennheiser-IGEL solution.

Ovum: Igel's Security Enhancements for Thin Clients
Thin client vendor Igel is enhancing the security capabilities of its products, both under its own steam and in collaboration with technology partners. Ovum sees these developments as important for the next wave of thin client computing, which will be software-based – particularly if the desktop-as-a-service (DaaS) market is to take off.

With hardware-based thin client shipments in the region of 4–5 million units annually, this market is still a drop in the ocean compared to the 270 million PCs shipping each year, though the latter figure has been declining since 2011. And within the thin client market, Igel is in fourth place behind Dell and HP (each at around 1.2 million units annually) and China’s Centerm, which only sells into its home market.

However, the future for thin clients looks bright, in that the software-based segment of the market  (which some analyst houses refuse to acknowledge) is expanding, particularly for Igel. Virtual desktop infrastructure (VDI) technology has stimulated this growth, but the greatest promise is probably in the embryonic DaaS market, whereby enterprises will have standard images for their workforce hosted by service providers.

Does Deploying Citrix in the Cloud Make Performance Monitoring Easier?
Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve lower hardware footprint and simplify IT operations. A key question to answer in this context is whether Citrix Cloud services make performance monitoring easier than it was for on-premises deployments. Read this white paper and find out how to implement monitoring for Citrix Cloud environments.

The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.

Read this eG Innovations white paper, and understand:

  • The two popular Citrix Cloud deployment options
  • Performance monitoring challenges in Citrix Cloud infrastructures
  • Stakeholders involved and their respective domains of responsibility
  • The various monitoring tools and options available
  • Best practices to set up performance monitoring
5 Best Practices to Achieve Successful Migration to Citrix XenApp & XenDesktop 7.x
Citrix XenApp 6.5 is nearing its end-of-life and end-of-maintenance period. As organizations look to migrate to Citrix XenApp and XenDesktop 7.x, they will be encountering many architectural, configuration, platform, and functionality changes. Read this eG Innovations white paper to learn five best practices that Citrix administration teams can use to ensure peak performance of the Citrix infrastructure during and after the migration to XenApp and XenDesktop 7.x.
Citrix XenApp 6.5 is nearing its end-of-life and end-of-maintenance period. As organizations look to migrate to Citrix XenApp and XenDesktop 7.x, they will be encountering many architectural, configuration, platform, and functionality changes. While many new features and enhancements have been introduced in 7.x, there are also some capabilities that were available in XenApp 6.5 and are no longer supported in 7.x (such as Citrix EdgeSight for performance monitoring). Despite all these changes, the success of the migration, ultimately, depends on ensuring outstanding performance and end-user experience in the new 7.x environment.

Read this eG Innovations white paper to learn five best practices that Citrix administration teams can use to ensure peak performance of the Citrix infrastructure during and after the migration to XenApp and XenDesktop 7.x.
Key Considerations for a Performance Monitoring Solution for your Citrix Infrastructure
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience. This white paper provides a checklist of monitoring-related criteria that should be considered as part of due diligence by enterprises and service providers to effectively manage the performance of their complex Citrix infrastructures.
Application & Desktop Delivery for Dummies
In this book, you learn how solutions, such as Parallels Remote Application Server (RAS), replace traditional application deployment with on-demand application delivery, and why it's right for your organization.
Applications are essential to the businesses and organizations of all sizes and in all industries. End-users need to have continuous and reliable access to their applications whether working in the office or remotely, at any time of the day or night, and from any device. With the advent of cloud computing, office desktops with installed applications (that had to be constantly updated) have become a thing of the past — application streaming, virtual desktop infrastructure (VDI), and hosted applications are the future (and the present, for that matter). Application virtualization is an easy way to manage, distribute, and maintain business applications. Virtualized applications run on a server, while end-users view and interact with their applications over a network via a remote display protocol. Remote applications can be completely integrated with the user’s desktop so that they appear and behave like local applications. Today, you can dynamically publish applications to remote users in several ways. The server-based operating system (OS) instances that run remote applications can be shared with other users (a terminal services desktop), or the application can be running on its own OS instance on the server (a VDI desktop).
Switch to Parallels Remote Application Server and Save 60% Compared to Citrix XenApp
This article will explain how Parallels Remote Application Server can easily act as a business’s desktop and application delivery solution, offering the same qualities as other leading solutions such as Citrix XenApp, but at an entirely different and affordable price. As a result, companies who opt to use Parallels Remote Application Server could save up to 60%, while gaining added flexibility and maneuverability for their devices.
A few years ago, Citrix had two separate products for its virtualization solutions: XenApp and XenDesktop. In 2016, Citrix merged them into a single product; XenDesktop 7. The change was not well received by Citrix customers, and Citrix has split them again into XenApp and XenDesktop from version 7.5 onward. The major difference between XenApp and XenDesktop is the type of virtual desktop delivered to the user. XenDesktop includes all XenApp features and also has a VDI solution, so from this point on we will use the XenDesktop term in this document to refer to Citrix virtualization solution: published applications and virtual desktop infrastructure. Although XenDesktop is the most popular solution in the industry, it has several shortcomings coupled with a very expensive price tag. Due to migration from Independent Management Architecture (IMA) to Flexcast Management Architecture (FMA), there is no option in place to upgrade to XenDesktop 7.x from previous versions of XenApp (5 or 6.X). Therefore, now is the right time to jump ship. In this white paper, we examine how migrating to Parallels Remote Application Server can reduce the costs of an application and virtual desktop delivery solution by more than 60%. Parallels RAS is an easy-to-use, scalable application and desktop delivery solution which has the lowest total cost of ownership amongst its competitors. Considered an industry underdog by many, Parallels Remote Application Server has been in the industry since 2005, and many Citrix customers have already switched to Parallels RAS.
A Journey Through Hybrid IT and the Cloud
How to navigate between the trenches. Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?

How to navigate between the trenches

Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?
 
“A Journey Through Hybrid IT and the Cloud” provides insight on:

  • What Hybrid IT means for the network, storage, compute, monitoringand your staff
  • Real world examples that can occur along your journey (what did vs. didn’t work)
  • How to educate employees on Hybrid IT and the Cloud
  • Proactively searching out technical solutions to real business challenges
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
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