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Showing 1 - 16 of 19 white papers, page 1 of 2.
A Journey Through Hybrid IT and the Cloud
How to navigate between the trenches. Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?

How to navigate between the trenches

Hybrid IT has moved from buzzword status to reality and organizations are realizing its potential impact. Some aspects of your infrastructure may remain in a traditional setting, while another part runs on cloud infrastructure—causing great complexity. So, what does this mean for you?
 
“A Journey Through Hybrid IT and the Cloud” provides insight on:

  • What Hybrid IT means for the network, storage, compute, monitoringand your staff
  • Real world examples that can occur along your journey (what did vs. didn’t work)
  • How to educate employees on Hybrid IT and the Cloud
  • Proactively searching out technical solutions to real business challenges
Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Mastering vSphere – Best Practices, Optimizing Configurations & More
Do you regularly work with vSphere? If so, this free eBook is for you. Learn how to leverage best practices for the most popular features contained within the vSphere platform and boost your productivity using tips and tricks learnt direct from an experienced VMware trainer and highly qualified professional. In this eBook, vExpert Ryan Birk shows you how to master: Advanced Deployment Scenarios using Auto-Deploy Shared Storage Performance Monitoring and Troubleshooting Host Network configurati

If you’re here to gather some of the best practices surrounding vSphere, you’ve come to the right place! Mastering vSphere: Best Practices, Optimizing Configurations & More, the free eBook authored by me, Ryan Birk, is the product of many years working with vSphere as well as teaching others in a professional capacity. In my extensive career as a VMware consultant and teacher (I’m a VMware Certified Instructor) I have worked with people of all competence levels and been asked hundreds - if not thousands - of questions on vSphere. I was approached to write this eBook to put that experience to use to help people currently working with vSphere step up their game and reach that next level. As such, this eBook assumes readers already have a basic understanding of vSphere and will cover the best practices for four key aspects of any vSphere environment.

The best practices covered here will focus largely on management and configuration solutions so should remain relevant for quite some time. However, with that said, things are constantly changing in IT, so I would always recommend obtaining the most up-to-date information from VMware KBs and official documentation especially regarding specific versions of tools and software updates. This eBook is divided into several sections, and although I would advise reading the whole eBook as most elements relate to others, you might want to just focus on a certain area you’re having trouble with. If so, jump to the section you want read about.

Before we begin, I want to note that in a VMware environment, it’s always best to try to keep things simple. Far too often I have seen environments be thrown off the tracks by trying to do too much at once. I try to live by the mentality of “keeping your environment boring” – in other words, keeping your host configurations the same, storage configurations the same and network configurations the same. I don’t mean duplicate IP addresses, but the hosts need identical port groups, access to the same storage networks, etc. Consistency is the name of the game and is key to solving unexpected problems down the line. Furthermore, it enables smooth scalability - when you move from a single host configuration to a cluster configuration, having the same configurations will make live migrations and high availability far easier to configure without having to significantly re-work the entire infrastructure. Now the scene has been set, let’s get started!

How to Get the Most Out of Windows Admin Center
Windows Admin Center is the future of Windows and Windows Server management. Are you using it to its full potential? In this free eBook, Microsoft Cloud and Datacenter Management MVP, Eric Siron, has put together a 70+ page guide on what Windows Admin Center brings to the table, how to get started, and how to squeeze as much value out of this incredible free management tool from Microsoft. This eBook covers: - Installation - Getting Started - Full UI Analysis - Security - Managing Extensions

Each version of Windows and Windows Server showcases new technologies. The advent of PowerShell marked a substantial step forward in managing those features. However, the built-in graphical Windows management tools have largely stagnated - the same basic Microsoft Management Console (MMC) interfaces had remained since Windows Server 2000. Microsoft tried out multiple overhauls over the years to the built-in Server Manager console but gained little traction. Until Windows Admin Center.

WHAT IS WINDOWS ADMIN CENTER?
Windows Admin Center (WAC) represents a modern turn in Windows and Windows Server system management. From its home page, you establish a list of the networked Windows and Windows Server computers to manage. From there, you can connect to an individual system to control components such as hardware drivers. You can also use it to manage Windows roles, such as Hyper-V.

On the front-end, Windows Admin Center is presented through a sleek HTML 5 web interface. On the back-end, it leverages PowerShell extensively to control the systems within your network. The entire package runs on a single system, so you don’t need a complicated infrastructure to support it. In fact, you can run it locally on your Windows 10 workstation if you want. If you require more resiliency, you can run Windows Admin Center as a role on a Microsoft Failover Cluster.

WHY WOULD I USE WINDOWS ADMIN CENTER?
In the modern era of Windows management, we have shifted to a greater reliance on industrial-strength tools like PowerShell and Desired State Configuration. However, we still have servers that require individualized attention and infrequently utilized resources. WAC gives you a one-stop hub for dropping in on any system at any time and work with almost any of its facets.

ABOUT THIS EBOOK
This eBook has been written by Microsoft Cloud & Datacenter Management MVP Eric Siron. Eric has worked in IT since 1998, designing, deploying, and maintaining server, desktop, network, and storage systems. He has provided all levels of support for businesses ranging from single-user through enterprises with thousands of seats. He has achieved numerous Microsoft certifications and was a Microsoft Certified Trainer for four years. Eric is also a seasoned technology blogger and has amassed a significant following through his top-class work on the Altaro Hyper-V Dojo.

How to Develop a Multi-cloud Management Strategy
Increasingly, organizations are looking to move workloads into the cloud. The goal may be to leverage cloud resources for Dev/Test, or they may want to “lift and shift” an application to the cloud and run it natively. In order to enable these various cloud options, it is critical that organizations develop a multi-cloud data management strategy.

The primary goal of a multi-cloud data management strategy is to supply data, either via copying or moving data to the various multi-cloud use cases. A key enabler of this movement is the data management software applications. In theory, data protection applications can perform both of the copy and move functions. A key consideration is how the multi-cloud data management experience is unified. In most cases, data protection applications ignore the user experience of each cloud and use their proprietary interface as the unifying entity, which increases complexity.

There are a variety of reasons organizations may want to leverage multiple clouds. The first use case is to use public cloud storage as a backup mirror to an on-premises data protection process. Using public cloud storage as a backup mirror enables the organization to automatically off-site data. It also sets up many of the more advanced use cases.

Another use case is using the cloud for disaster recovery.

Another use case is “Lift and Shift,” which means the organization wants to run the application in the cloud natively. Initial steps in the “lift and shift” use case are similar to Dev/Test, but now the workload is storing unique data in the cloud.

Multi-cloud is a reality now for most organizations and managing the movement of data between these clouds is critical.

The SysAdmin Guide to Azure Infrastructure as a Service
If you're used to on-premises infrastructures, cloud platforms can seem daunting. But it doesn't need to be. This eBook written by the veteran IT consultant and trainer Paul Schnackenburg, covers all aspects of setting up and maintaining a high-performing Azure IaaS environment, including: • VM sizing and deployment • Migration • Storage and networking • Security and identity • Infrastructure as code and more!

The cloud computing era is well and truly upon us, and knowing how to take advantage of the benefits of this computing paradigm while maintaining security, manageability, and cost control are vital skills for any IT professional in 2020 and beyond. And its importance is only getting greater.

In this eBook, we’re going to focus on Infrastructure as a Service (IaaS) on Microsoft’s Azure platform - learning how to create VMs, size them correctly, manage storage, networking, and security, along with backup best practices. You’ll also learn how to operate groups of VMs, deploy resources based on templates, managing security and automate your infrastructure. If you currently have VMs in your own datacenter and are looking to migrate to Azure, we’ll also teach you that.

If you’re new to the cloud (or have experience with AWS/GCP but not Azure), this book will cover the basics as well as more advanced skills. Given how fast things change in the cloud, we’ll cover the why (as well as the how) so that as features and interfaces are updated, you’ll have the theoretical knowledge to effectively adapt and know how to proceed.

You’ll benefit most from this book if you actively follow along with the tutorials. We will be going through terms and definitions as we go – learning by doing has always been my preferred way of education. If you don’t have access to an Azure subscription, you can sign up for a free trial with Microsoft. This will give you 30 days 6 to use $200 USD worth of Azure resources, along with 12 months of free resources. Note that most of these “12 months” services aren’t related to IaaS VMs (apart from a few SSD based virtual disks and a small VM that you can run for 750 hours a month) so be sure to get everything covered on the IaaS side before your trial expires. There are also another 25 services that have free tiers “forever”.

Now you know what’s in store, let’s get started!

Why Should Enterprises Move to a True Composable Infrastructure Solution?
IT Infrastructure needs are constantly fluctuating in a world where powerful emerging software applications such as artificial intelligence can create, transform, and remodel markets in a few months or even weeks. While the public cloud is a flexible solution, it doesn’t solve every data center need—especially when businesses need to physically control their data on premises. Download this report to see how composable infrastructure helps you deploy faster, effectively utilize existing hardwar

IT Infrastructure needs are constantly fluctuating in a world where powerful emerging software applications such as artificial intelligence can create, transform, and remodel markets in a few months or even weeks. While the public cloud is a flexible solution, it doesn’t solve every data center need—especially when businesses need to physically control their data on premises. This leads to overspend— purchasing servers and equipment to meet peak demand at all times. The result? Expensive equipment sitting idle during non-peak times.

For years, companies have wrestled with overspend and underutilization of equipment, but now businesses can reduce cap-ex and rein in operational expenditures for underused hardware with software-defined composable infrastructure. With a true composable infrastructure solution, businesses realize optimal performance of IT resources while improving business agility. In addition, composable infrastructure allows organizations to take better advantage of the most data-intensive applications on existing hardware while preparing for future, disaggregated growth.

Download this report to see how composable infrastructure helps you deploy faster, effectively utilize existing hardware, rein in capital expenses, and more.

Evaluator Group Report on Liqid Composable Infrastructure
In this report from Eric Slack, Senior Analyst at the Evaluator Group, learn how Liqid’s software-defined platform delivers comprehensive, multi-fabric composable infrastructure for the industry’s widest array of data center resources.
Composable Infrastructures direct-connect compute and storage resources dynamically—using virtualized networking techniques controlled by software. Instead of physically constructing a server with specific internal devices (storage, NICs, GPUs or FPGAs), or cabling the appropriate device chassis to a server, composable enables the virtual connection of these resources at the device level as needed, when needed.

Download this report from Eric Slack, Senior Analyst at the Evaluator Group to learn how Liqid’s software-defined platform delivers comprehensive, multi-fabric composable infrastructure for the industry’s widest array of data center resources.
LQD4500 Gen4x16 NVMe SSD Performance Report
The LQD4500 is the World’s Fastest SSD. The Liqid Element LQD4500 PCIe Add-in-Card (AIC), aka the “Honey Badger" for its fierce, lightning fast data speeds, delivers Gen-4 PCIe performance with up to 4m IOPS, 24 GB/s throughput, ultra-low transactional latency of just 20 µs, in capacities up to 32TB. What does all that mean in real-world testing? Download the full LQD4500 performance report and learn how the ultra-high performance and density Gen-4 AIC can supercharge data for your most demand
The LQD4500 is the World’s Fastest SSD.

The Liqid Element LQD4500 PCIe Add-in-Card (AIC), aka the “Honey Badger" for its fierce, lightning fast data speeds, delivers Gen-4 PCIe performance with up to 4m IOPS, 24 GB/s throughput, ultra-low transactional latency of just 20 µs, in capacities up to 32TB.

The document will contain test results and performance measurements for the Liqid LQD4500 Gen4x16 NVMe SSD. The performance test reports include Sequential, Random, and Latency measurement on the LQD4500 high performance storage device. The following data has been measured in a Linux OS environment and results are taken per the SNIA enterprise performance test specification standards. The below results are steady state after sufficient device preconditioning.

Download the full LQD4500 performance report and learn how the ultra-high performance and density Gen-4 AIC can supercharge data for your most demanding applications.
IDC: SaaS Backup and Recovery: Simplified Data Protection Without Compromise
Although the majority of organizations have a "cloud first" strategy, most also continue to manage onsite applications and the backup infrastructure associated with them. However, many are moving away from backup specialists and instead are leaving the task to virtual infrastructure administrators or other IT generalists. Metallic represents Commvault's direct entry into one of the fastest-growing segments of the data protection market. Its hallmarks are simplicity and flexibility of deployment

Metallic is a new SaaS backup and recovery solution based on Commvault's data protection software suite, proven in the marketplace for more than 20 years. It is designed specifically for the needs of medium-scale enterprises but is architected to grow with them based on data growth, user growth, or other requirements. Metallic initially offers either monthly or annual subscriptions through reseller partners; it will be available through cloud service providers and managed service providers over time. The initial workload use cases for Metallic include virtual machine (VM), SQL Server, file server, MS Office 365, and endpoint device recovery support; the company expects to add more use cases and supported workloads as the solution evolves.

Metallic is designed to offer flexibility as one of the service's hallmarks. Aspects of this include:

  • On-demand infrastructure: Metallic manages the cloud-based infrastructure components and software for the backup environment, though the customer will still manage any of its own on- premise infrastructure. This environment will support on-premise, cloud, and hybrid workloads. IT organizations are relieved of the daily task of managing the infrastructure components and do not have to worry about upgrades, OS or firmware updates and the like, for the cloud infrastructure, so people can repurpose that time saved toward other activities.
  • Metallic offers preconfigured plans designed to have users up and running in approximately 15 minutes, eliminating the need for a proof-of-concept test. These preconfigured systems have Commvault best practices built into the design, or organizations can configure their own.
  • Partner-delivered services: Metallic plans to go to market with resellers that can offer a range of services on top of the basic solution's capabilities. These services will vary by provider and will give users a variety of choices when selecting a provider to match the services offered with the organization's needs.
  • "Bring your own storage": Among the flexible options of Metallic, including VM and file or SQL database use cases, users can deploy their own storage, either on-premise or in the cloud, while utilizing the backup/recovery services of Metallic. The company refers to this option as "SaaS Plus."
The Backup Bible – Complete Edition
In the modern workplace, your data is your lifeline. A significant data loss can cause irreparable damage. Every company must ask itself - is our data properly protected? Learn how to create a robust, effective backup and DR strategy and how put that plan into action with the Backup Bible – a free eBook written by backup expert and Microsoft MVP Eric Siron. The Backup Bible Complete Edition features 200+ pages of actionable content divided into 3 core parts, including 11 customizable templates

Part 1 explains the fundamentals of backup and how to determine your unique backup specifications. You'll learn how to:

  • Get started with backup and disaster recovery planning
  • Set recovery objectives and loss tolerances
  • Translate your business plan into a technically oriented outlook
  • Create a customized agenda for obtaining key stakeholder support
  • Set up a critical backup checklist

Part 2 shows you what exceptional backup looks like on a daily basis and the steps you need to get there, including:

  • Choosing the Right Backup and Recovery Software
  • Setting and Achieving Backup Storage Targets
  • Securing and Protecting Backup Data
  • Defining Backup Schedules
  • Monitoring, Testing, and Maintaining Systems

Part 3 guides you through the process of creating a reliable disaster recovery strategy based on your own business continuity requirements, covering:

  • Understanding key disaster recovery considerations
  • Mapping out your organizational composition
  • Replication
  • Cloud solutions
  • Testing the efficacy of your strategy
  • The Backup Bible is the complete guide to protecting your data and an essential reference book for all IT admins and professionals.


Spotcheck Inspection with Stratusphere UX
This whitepaper defines an inspection technique―and the necessary broad-stroke steps to perform a limited health check of an existing platform or architecture. The paper defines and provides a practical-use example that will help you to execute a SpotCheck inspection using Liquidware’s Stratusphere UX.
The ability to meet user expectations and deliver the appropriate user-experience in a shared host and storage infrastructure can be a complex and challenging task. Further, the variability in deployment (settings and overall supportive infrastructure) on platforms such as VMware View and Citrix XenApp and XenDesktop make these architectures complex and difficult to troubleshoot and optimize. This whitepaper defines an inspection technique―and the necessary broad-stroke steps to perform a limited health check of an existing platform or architecture. The paper defines and provides a practical-use example that will help you to execute a SpotCheck inspection using Liquidware’s Stratusphere UX.
Optimising Performance for Office 365 and Large Profiles with ProfileUnity ProfileDisk
This whitepaper has been authored by experts at Liquidware Labs in order to provide guidance to adopters of desktop virtualization technologies. In this paper, two types of profile management with ProfileUnity are outlined: (1) ProfileDisk and (2) Profile Portability. This paper covers best practice recommendations for each technology and when they can be used together. ProfileUnity is the only full featured UEM solution on the market to feature an embedded ProfileDisk technology and the advanta

Managing Windows user profiles can be a complex and challenging process. Better profile management is usually sought by organizations looking to reduce Windows login times, accommodate applications that do not adhere to best practice application data storage, and to give users the flexibility to login to any Windows Operating System (OS) and have their profile follow them.

Note that additional profile challenges and solutions are covered in a related ProfileUnity whitepaper entitled “User Profile and Environment Management with ProfileUnity.” To efficiently manage the complex challenges of today’s diverse Windows profile environments, Liquidware ProfileUnity exclusively features two user profile technologies that can be used together or separately depending on the use case. These include:

1. ProfileDisk™, a virtual disk based profile that delivers the entire profile as a layer from an attached user VHD or VMDK, and

2. Profile Portability, a file and registry based profile solution that restores files at login, post login, or based on environment triggers.