Remote and hybrid work environments mean IT Service Desks have a new set of complex challenges to navigate while maintaining a trusted level of security. Navigate the IT service desk in a remote & hybrid work environment more efficiently.

We examine the common driver for Service Desk tickets including network access, cached credentials workarounds, and password resets. All of which can present unique cyber-security challenges that require change for increased efficiency, productivity and security.

Download the whitepaper to learn what the Specops Software cybersecurity team recommends increasing efficiency without sacrificing security.