In this guide you will learn about Business Continuity and Disaster Recovery planning with Zerto's Disaster Recovery Solutions for Virtualized Environments.
In today’s always-on, information-driven organizations, business continuity depends completely on IT infrastructures that are up and running 24/7. Being prepared for any data related disaster is key!
In this booklet we provide insights into the challenges, needs, strategies, and solutions for disaster recovery and business continuity, especially in modern, virtualized environments and the public cloud.
Download this white paper and learn more about Business Continuity and Disaster Recovery preparedness and how Zerto can help!
OVERVIEW
The virtualization of physical computers has become the backbone of public and private cloud computing from desktops to data centers, enabling organizations to optimize hardware utilization, enhance security, support multi-tenancy and more. These environments are complex and ephemeral, creating requirements and challenges beyond the capability of traditional monitoring tools that were originally designed for static physical environments. But modern solutions exist, and can bring your virtual environment to new levels of efficiency, performance and scale.
This guide explains the pervasiveness of virtualized environments in modern data centers, the demand these environments create for more robust monitoring and analytics solutions, and the keys to getting the most out of virtualization deployments.
TABLE OF CONTENTS
· History and Expansion of Virtualized Environments
· Monitoring Virtual Environments
· Approaches to Monitoring
· Why Effective Virtualization Monitoring Matters
· A Unified Approach to Monitoring Virtualized Environments
· 5 Key Capabilities for Virtualization Monitoring
o Real-Time Awareness
o Rapid Root-Cause Analytics
o End-to-End Visibility
o Complete Flexibility
o Hypervisor Agnosticism
· Evaluating a Monitoring Solution
o Unified View
o Scalability
o CMDB Support
o Converged Infrastructure
o Licensing
· Zenoss for Virtualization Monitoring
Fulton Financial Corporation has a long and storied history that began in 1882 in Lancaster, Pennsylvania, where local merchants and farmers organized Fulton National Bank. The bank’s name was chosen to honor Lancaster County native Robert Fulton, the inventor and artist best known for designing and building the Clermont, the first successful steamboat.
In an effort to optimize the productivity of its employees and enable them to have more time to focus on their customers, Fulton sought to upgrade the thin clients for its Citrix application virtualization infrastructure, with the help of its Citrix partner and IGEL Platinum Partner, Plan B Technologies.
In selecting a desktop computing solution to support its Citrix application virtualization infrastructure, Fulton had one unique business requirement, they were looking for a solution that would mirror the experience provided by a Windows PC, without actually being a Windows PC.
During the evaluation process, Fulton looked at thin clients from IGEL and another leading manufacturer, conducting a “bake-off” of several models including the IGEL Universal Desktop (UD6). Fulton like the fact that IGEL is forward- thinking in designing its desktop computing solutions, and began its IGEL roll-out by purchasing 2,300 IGEL UD6 thin clients in 2016 for its headquarters and branch offices, and plans to complete the roll out of IGEL thin clients to the remainder of its 3,700 employees in the coming months. The bank is also leveraging the IGEL Universal Management Suite (UMS) to manage its fleet of IGEL thin clients.
Although Lockton is the world’s largest privately owned insurance brokerage firm, clients most frequently describe the insurance broker as team members who make their businesses better. Energy, innovation and deep expertise fuel Lockton’s focus on solving its clients’ problems and achieving real results.
It is this spirit of innovation that led Lockton to recently embark on the deployment of Citrix Virtual Desktop Infrastructure (VDI) at its headquarters in the Country Club Plaza area of Kansas City, MO., and local office locations across the United States and around the globe.
Lockton was about a quarter of the way through its Cirrus VDI deployment when one of its thin client manufacturers changed some of the key features on the model the insurance broker was using, without warning. This presented a number of challenges that Lockton’s IT team was unable to overcome during a critical stage in the VDI roll-out.
Around the same time Lockton was experiencing issues with the thin client manufacturer, they participated in a charity golf tournament in Kansas City that was hosted by IGEL Platinum Partner Choice Solutions and sponsored by IGEL. Following the golf tournament, Lockton tested the IGEL Universal Desktop (UD2-LX) and the IGEL Universal Management Suite (UMS) management console. The insurer realized immediately that the superior design and secure infrastructure management capabilities would make it possible for them to easily manage their entire network of thin clients in the U.S. from the company’s headquarters in Kansas City, and this was a key selling point.
To date, with the help of Choice Solutions, Lockton has deployed 1,200 IGEL UD2-LX thin clients and expected that number to increase to 1,800 by the end of 2017. Lockton also has a small number of licenses for the IGEL Universal Desktop Converter software which they are leveraging to turn hardware from other thin client manufacturers into IGEL-powered endpoints. Additionally, the insurer is using the IGEL UD Pocket to deliver the IGEL desktop to employees using legacy thin client hardware.
Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping its members save time, save money and earn money. Over the years, the credit union has grown from providing financial resources to military service members and their families to serving hundreds of thousands of members across Texas and around the world. RBFCU has a presence in three major market areas — Austin, Dallas and San Antonio — and has more than 55 branches dedicated to serving members and the community.
First and foremost, RBFCU is people. It’s the more than 1,800 employees who serve members’ needs each day. It’s the senior team and Board of Directors that guide the credit union’s growth. It’s the members who give their support and loyalty to the credit union each day.
To help its employees provide the credit union’s members with the highest levels of services and support, Randolph-Brooks Federal Credit Union relies on IGEL’s endpoint computing solutions.
Headquartered in Austin, Texas, Trinsic Technologies is a technology solutions provider focused on delivering managed IT and cloud solutions to SMBs since 2005.
In 2014, Trinsic introduced Anytime Cloud, a Desktop-as-a-Service (DaaS) designed to help SMB clients improve the end user computing experience and streamline business operations. To support Anytime Cloud, the solution provider was looking for a desktop delivery and endpoint management solution that would fulfill a variety of different end user needs and requirements across the multiple industries it serves. Trinsic also wanted a solution that provided ease of management and robust security features for clients operating within regulated industries such as healthcare and financial services.
The solution provider selected the IGEL Universal Desktop (UD) thin clients, the IGEL Universal Desktop Converter (UDC), the IGEL OS and the IGEL Universal Management Suite. As a result, some of the key benefits Trinsic has experienced include ease of management and configuration, security and data protection, improved resource allocation and cost savings.
In 2001, Microsoft introduced the RDP protocol that allowed users to access an operating system’s desktop remotely. Since then, Microsoft has developed the Microsoft Remote Desktop Services (RDS) to facilitate remote desktop access.
However, Microsoft RDS leaves a lot to be desired. This white paper highlights the pain points of RDS solutions, and how systems administrators can use Parallels Remote Application Server (RAS) to enhance their Microsoft RDS infrastructure.
Microsoft RDS Pain Points:• Limited Load Balancing Functionality• Limited Client Device Support• Difficult to Install, Set Up, and Update
Parallels RAS is an application and virtual desktop delivery solution that allows systems administrators to create a private cloud from which they can centrally manage the delivery of applications, virtual desktops, and business-critical data. This comprehensive VDI solution is well known for its ease of use, low license costs, and feature list.
How Parallels RAS Enhances Your Microsoft RDS Infrastructure:• Easy to Install and Set Up• Centralized Configuration Console• Auto-Configuration of Remote Desktop Session Hosts• High Availability Load Balancing (HALB)• Superior user experience on mobile devices• Supports hypervisors from Citrix, VMware, Microsoft’s own Hyper-V, Nutanix Acropolis, and Kernel-based Virtual Machine (KVM)
As this white paper highlights, Parallels RAS allows you to enhance your Microsoft Remote Desktop Services infrastructure, enabling you to offer a superior application and virtual desktop delivery solution.
Built around Microsoft’s RDP protocol, Parallels RAS allows systems administrators to do more in less time with fewer resources. Since it is easier to implement and use, systems administrators can manage and easily scale up the Parallels RAS farm without requiring any specialized training. Because of its extensive feature list and multisite support, they can build solutions that meet the requirements of any enterprise, regardless of its size and scale.
IT security has always been a major concern for businesses that accept online credit card payments. They hold sensitive information that malicious hackers are after: cardholder data. This is why such businesses are legally obliged to build IT systems and networks that are PCI DSS compliant.
What Is PCI DSS?PCI DSS is a security standard developed by the PCI Security Standards Council. Designed for businesses that do online transactions and hold customers’ payment records, it helps them build and maintain secure IT systems and networks, ensuring the privacy and security of their customers’ credit-card details and cardholder data.
The set of standards defined in the PCI DSS are the minimum required level of computer systems security that must be in place when processing credit-card data. These standards apply to merchants, processors, financial institutions, service providers, and any other entity that store, process, or transmit credit-card and cardholder information.
Why Businesses Need to Be PCI DSS CompliantThe challenges of building and maintaining a PCI DSS–compliant network are many and depend on several factors—for example, the type of software used, the network setup, and the procedures in place. If organizations that process credit-card payments and store cardholder details fail to build PCI DSS–compliant networks and computer systems, they risk being fined up to $500,000 per month—or even worse, having their trading licence revoked.
This white paper explains how using Parallels Remote Application Server (RAS) can help organizations build scalable PCI DSS–compliant networks and also save on costs and administration overheads.
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.
The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.
Parallels IntroductionParallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.
Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.
ThinPrint IntroductionThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.
Joint Value Statement
Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.
We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.
You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.
Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.
Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.
With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.
Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:
A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.
During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.
Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.
“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”
When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”
Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.