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From... to cloud ready in less than one day with Parallels and ThinPrint
Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today. The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits. Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

Mobility, security and compliance, automation, and the demand for “the workspace of the future” are just some of the challenges that businesses face today.

The cloud is best positioned to support these challenges, but it can be hard to pick the right kind of cloud and find the right balance between cost and benefits.

Parallels Introduction
Parallels is a global leader in cross-platform technologies and is renowned for its award-winning software solutions that cut complexity and lower costs for a wide range of industries, including healthcare, education, banking and finance, manufacturing, the public sector, and many others.

Parallels Remote Application Server (RAS) provides easy-to-use, comprehensive application and desktop delivery that enables business and public-sector organizations to seamlessly integrate virtual Windows applications and desktops on nearly any device or operating system.

ThinPrint Introduction
ThinPrint is a global leader in solutions that support an organization’s digital transformation, helping ensure users can draw on highly reliable and innovative print solutions that support today’s and tomorrow’s requirements.

Joint Value Statement

Together, Parallels and ThinPrint allow an organization to become a cloud-ready business on its own terms, with unprecedented ease and cost-effectiveness.

We support any endpoint device from a desktop PC to a smartphone or tablet, can deploy on-premise or in the cloud, and follow your business as it completes its digital transformation.

You may decide to start digitally transforming your business by delivering applications or desktops from an existing server in your datacenter and move to Amazon Web Services (AWS) or Microsoft Azure later. You can also replace user workstations with newer, more mobile devices, or expand from an initial pilot group to new use cases for the entire company.

Whatever your plans are, Parallels and ThinPrint will help you implement them with easy, cost-effective solutions and the ability to adapt to future challenges.

The Case for Converged Application & Infrastructure Performance Monitoring
Read this white paper and learn how you can combine and correlate performance insights from the application (code, SQL, logs) and the underlying hardware infrastructure (server, network, virtualization, storage, etc.)

One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose, and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?

Read this white paper by Larry Dragich, and learn how you can combine and correlate performance insights from the application (code, SQL, logs) and the underlying hardware infrastructure (server, network, virtualization, storage, etc.) in order to:

  • Proactively detect user experience issues before your customers are impacted
  • Trace business transactions and isolate the cause of application slowness
  • Get code-level visibility to identify inefficient application code and slow database queries
  • Automatically map application dependencies within the infrastructure to pinpoint the root cause of the problem
Achieve centralized visibility of all your applications and infrastructure and easily diagnose the root cause of performance slowdowns.
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
UD Pocket Saves the Day After Malware Cripple’s Hospital’s Mission-Critical PCs
IGEL Platinum Partner A2U had endpoints within the healthcare organization’s finance department up and running within a few hours following the potentially crippling cyberattack, thanks to the innovative micro thin client.

A2U, an IGEL Platinum Partner, recently experienced a situation where one of its large, regional healthcare clients was hit by a cyberattack. “Essentially, malware entered the client’s network via a computer and began replicating like wildfire,” recalls A2U Vice President of Sales, Robert Hammond.

During the cyberattack, a few hundred of the hospital’s PCs were affected. Among those were 30 endpoints within the finance department that the healthcare organization deemed mission critical due to the volume of daily transactions between patients, insurance companies, and state and county agencies for services rendered. “It was very painful from a business standpoint not to be able to conduct billing and receiving, not to mention payroll,” said Hammond.

Prior to this particular incident, A2U had received demo units of the IGEL UD Pocket, a revolutionary micro thin client that can transform x86-compatible PCs and laptops into IGEL OS-powered desktops.

“We had been having a discussion with this client about re-imaging their PCs, but their primary concern was maintaining the integrity of the data that was already on the hardware,” continued Hammond. “HIPAA and other regulations meant that they needed to preserve the data and keep it secure, and we thought that the IGEL UD Pocket could be the answer to this problem. We didn’t see why it wouldn’t work, but we needed to test our theory.”

When the malware attack hit, that opportunity came sooner, rather than later for A2U. “We plugged the UD Pocket into one of the affected machines and were able to bypass the local hard drive, installing the Linux-based IGEL OS on the system without impacting existing data,” said Hammond. “It was like we had created a ‘Linux bubble’ that protected the machine, yet created an environment that allowed end users to quickly return to productivity.”

Working with the hospital’s IT team, it only took a few hours for A2U to get the entire finance department back online. “They were able to start billing the very next day,” added Hammond.

Modernized Backup for Open VMs
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen. vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
Catalogic vProtect is an agentless enterprise backup solution for Open VM environments such as RedHat Virtualization, Nutanix Acropolis, Citrix XenServer, KVM, Oracle VM, PowerKVM, KVM for IBM z, oVirt, Proxmox and Xen.  vProtect enables VM-level protection and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.
Modernized Backup for Nutanix Acropolis Hypervisor
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable. It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
Catalogic vProtect is an agentless enterprise backup solution for Nutanix Acropolis. vProtect enables VM-level protection with incremental backups, and can function as a standalone solution or integrate with enterprise backup software such as IBM Spectrum Protect, Veritas NetBackup or Dell-EMC Networker. It is easy to use and affordable.  It also supports Open VM environments such as RedHat Virtualization, Citrix XenServer, KVM, Oracle VM, and Proxmox.
vSphere Troubleshooting Guide
Troubleshooting complex virtualization technology is something all VMware users will have to face at some point. It requires an understanding of how various components fit together and finding a place to start is not easy. Thankfully, VMware vExpert Ryan Birk is here to help with this eBook preparing you for any problems you may encounter along the way.

This eBook explains how to identify problems with vSphere and how to solve them. Before we begin, we need to start off with an introduction to a few things that will make life easier. We’ll start with a troubleshooting methodology and how to gather logs. After that, we’ll break this eBook into the following sections: Installation, Virtual Machines, Networking, Storage, vCenter/ESXi and Clustering.

ESXi and vSphere problems arise from many different places, but they generally fall into one of these categories: Hardware issues, Resource contention, Network attacks, Software bugs, and Configuration problems.

A typical troubleshooting process contains several tasks: 1. Define the problem and gather information. 2. Identify what is causing the problem. 3. Fix the problem, implement a fix.

One of the first things you should try to do when experiencing a problem with a host, is try to reproduce the issue. If you can find a way to reproduce it, you have a great way to validate that the issue is resolved when you do fix it. It can be helpful as well to take a benchmark of your systems before they are implemented into a production environment. If you know HOW they should be running, it’s easier to pinpoint a problem.

You should decide if it’s best to work from a “Top Down” or “Bottom Up” approach to determine the root cause. Guest OS Level issues typically cause a large amount of problems. Let’s face it, some of the applications we use are not perfect. They get the job done but they utilize a lot of memory doing it.

In terms of virtual machine level issues, is it possible that you could have a limit or share value that’s misconfigured? At the ESXi Host Level, you could need additional resources. It’s hard to believe sometimes, but you might need another host to help with load!

Once you have identified the root cause, you should assess the impact of the problem on your day to day operations. When and what type of fix should you implement? A short-term one or a long-term solution? Assess the impact of your solution on daily operations. Short-term solution: Implement a quick workaround. Long-term solution: Reconfiguration of a virtual machine or host.

Now that the basics have been covered, download the eBook to discover how to put this theory into practice!

Reducing Data Center Infrastructure Costs with Software-Defined Storage
Download this white paper to learn how software-defined storage can help reduce data center infrastructure costs, including guidelines to help you structure your TCO analysis comparison.

With a software-based approach, IT organizations see a better return on their storage investment. DataCore’s software-defined storage provides improved resource utilization, seamless integration of new technologies, and reduced administrative time - all resulting in lower CAPEX and OPEX, yielding a superior TCO.

A survey of 363 DataCore customers found that over half of them (55%) achieved positive ROI within the first year of deployment, and 21% were able to reach positive ROI in less than 6 months.

Download this white paper to learn how software-defined storage can help reduce data center infrastructure costs, including guidelines to help you structure your TCO analysis comparison.

Restoring Order to Virtualization Chaos
Get Tighter Control of a Mixed VM Environment and Meet Your Data Protection SLAs Is virtualization bringing you the promised benefits of increased IT agility and reduced operating costs, or is virtualization just adding more chaos and complexity? Getting a grip on the prismatic environment of virtualized platforms – whether on-premises, in-cloud, or in some hybrid combination – is key to realizing virtualization’s benefits. To truly achieve better IT productivity, reduce costs, and meet ever mo
Get Tighter Control of a Mixed VM Environment and Meet Your Data Protection SLAs

Is virtualization bringing you the promised benefits of increased IT agility and reduced operating costs, or is virtualization just adding more chaos and complexity? Getting a grip on the prismatic environment of virtualized platforms – whether on-premises, in-cloud, or in some hybrid combination – is key to realizing virtualization’s benefits. To truly achieve better IT productivity, reduce costs, and meet ever more stringent service level agreements (SLAs), you need to create order out of virtualization chaos.

We’ll examine ways in which IT executives can more effectively manage a hybrid virtual machine (VM) environment, and more importantly, how to deliver consistent data protection and recovery across all virtualized platforms. The goal is to control complexity and meet your SLAs, regardless of VM container. In so doing, you will control your VMs, instead of allowing their chaos to control you!
Data Protection Overview and Best Practices
This white paper works through data protection processes and best practices using the Tintri VMstore. Tintri technology is differentiated by its level of abstraction—the ability to take every action on individual virtual machines. Hypervisor administrators and staff members associated with architecting, deploying and administering a data protection and disaster recovery solution will want to dig into this document to understand how Tintri can save them the majority of their management effort an

This white paper works through data protection processes and best practices using the Tintri VMstore. Tintri technology is differentiated by its level of abstraction—the ability to take every action on individual virtual machines.  In this paper, you’ll:

  • Learn how that greatly increases the precision and efficiency of snapshots for data protection
  • Explore the ability to move between recovery points
  • Analyze the behavior of individual virtual machines
  • Predict the need for additional capacity and performance for data protection

If you’re focused on building a successful data protection solution, this document targets key best practices and known challenges. Hypervisor administrators and staff members associated with architecting, deploying and administering a data protection and disaster recovery solution will want to dig into this document to understand how Tintri can save them a great deal of their management effort and greatly reduce operating expense.

Frost & Sullivan Best Practices in Storage Management 2019
This analyst report examines the differentiation of Tintri Global Center in storage management, resulting in receiving this award for product leadership in 2019. Businesses need planning tools to help them handle data growth, new workloads, decommissioning old hardware, and more. The Tintri platform provides both the daily management tasks required to streamline storage management, as well as the forward-looking insights to help businesses plan accordingly. Today Tintri technology is different
This analyst report examines the differentiation of Tintri Global Center in storage management, resulting in receiving this award for product leadership in 2019.  Businesses need planning tools to help them handle data growth, new workloads, decommissioning old hardware, and more. The Tintri platform provides both the daily management tasks required to streamline storage management, as well as the forward-looking insights to help businesses plan accordingly.  Today Tintri technology is differentiated by its level of abstraction—the ability to take every action on individual virtual machines.  Hypervisor administrators and staff members associated with architecting, deploying and managing virtual machines will want to dig into this document to understand how Tintri can save them the majority of their management effort and greatly reduce operating expense.
Top 10 VMware Performance Metrics That Every VMware Admin Must Monitor
How does one track the resource usage metrics for VMs and which ones are important? VMware vSphere comprises many different resource components. Knowing what these components are and how each component influences resource management decisions is key to efficiently managing VM performance. In this blog, we will discuss the top 10 metrics that every VMware administrator must continuously track.

Virtualization technology is being widely adopted thanks to the flexibility, agility, reliability and ease of administration it offers. At the same time, any IT technology – hardware or software – is only as good as its maintenance and upkeep, and VMware virtualization is no different. With physical machines, failure or poor performance of a machine affects the applications running on that machine. With virtualization, multiple virtual machines (VMs) run on the same physical host and a slowdown of the host will affect applications running on all of the VMs. Hence, performance monitoring is even more important in a virtualized infrastructure than it is in a physical infrastructure.

How does one determine what would be the right amount of resources to allocate to a VM? The answer to that question lies in tracking the resource usage of VMs over time, determining the norms of usage and then right-sizing the VMs accordingly.

But how does one track the resource usage metrics for VMs and which ones are important? VMware vSphere comprises many different resource components. Knowing what these components are and how each component influences resource management decisions is key to efficiently managing VM performance. In this blog, we will discuss the top 10 metrics that every VMware administrator must continuously track.

The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment
We have invited George Spiers, who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Read on to see what George thinks are the top 10 most important metrics that Citrix administrators must monitor.

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. Given the multitude of components and services that make up the Citrix delivery architecture, administrators constantly face an uphill challenge in measuring performance and knowing what key performance indicators (KPIs) to monitor.

We have invited George Spiers (https://www.jgspiers.com/), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Read on to see what George thinks are the top 10 most important metrics that Citrix administrators must monitor.

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