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Salem State University Teams with IGEL, Citrix and Nutanix to Deliver Digital Workspaces
Limited IT resources drive need for the IGEL’s robust management features; maturity of Citrix virtual desktop infrastructure, and the simplicity and time-to-value for Nutanix’s hyperconverged infrastructure offering make the combined solution a no-brainer for the university.
When Jake Snyder joined Salem State University’s IT department, the public university located just outside of Boston, Mass. was only using traditional PCs. “95% of the PCs were still on Windows 7 and there was no clear migration path in sight to Windows 10,” recalls Snyder. “Additionally, all updates to these aging desktop computers were being done locally in the university’s computer labs. Management was difficult and time consuming.”

The university realized something had to change, and that was one of the reasons why they brought Snyder on board – to upgrade its end-user computing environment to VDI. Salem State was looking for the security and manageability that a VDI solution could provide. “One of the biggest challenges that the university had been experiencing was managing desktop imaging and applications,” said Snyder. “They wanted to be able to keep their student, faculty and staff end-points up to date and secure, while at the same time easing the troubleshooting process. They weren’t able to do any of this with their current set-up.”

Snyder first saw a demo of the IGEL solution at the final BriForum event in Boston in 2016. “It was great to see IGEL at that event as I had heard a lot of good buzz around their products and solutions, especially from other colleagues in the industry,” said Snyder. “After BriForum, I went back and ordered some evaluation units to test out within our EUC environment.”

What Snyder quickly discovered during the evaluation period was that the IGEL Universal Management Suite (UMS) was not just plug-and-play, like he had expected. “The IGEL UMS was a very customizable solution, and I liked the robust interface,” continued Snyder. “Despite competitive solutions, it was clear from the start that the IGEL devices were going to be easier to use and cheaper in the long run. IGEL really was a ‘no-brainer’ when you consider the management capabilities and five-year warranty they offer on their hardware.”

Salem State University currently has 400 IGEL Universal Desktop software-defined thin clients deployed on its campus including 360 UD3 thin clients, which are the workhorse of the IGEL portfolio, and 40 UD6 thin clients, which support high-end graphics capabilities for multimedia users. Salem State has also purchased IGEL UD Pocket micro thin clients which they are now testing.
IGEL Delivers Manageability, Scalability and Security for The Auto Club Group
The Auto Club Group realizes cost-savings; increased productivity; and improved time-to-value with IGEL’s software-defined endpoint management solutions.
In 2016, The Auto Club Group was starting to implement a virtual desktop infrastructure (VDI) solution leveraging Citrix XenDesktop on both its static endpoints and laptop computers used in the field by its insurance agents, adjusters and other remote employees. “We were having a difficult time identifying a solution that would enable us to simplify the management of our laptop computers, in particular, while providing us with the flexibility, scalability and security we wanted from an endpoint management perspective,” said James McVicar, IT Architect, The Auto Club Group.

Some of the mobility management solutions The Auto Club has been evaluating relied on Windows CE, a solution that is nearing end-of-life. “We didn’t want to deal with the patches and other management headaches related to a Windows-based solutions, so this was not an attractive option,” said McVicar.

In the search for a mobile endpoint management solution, McVicar and his team came across IGEL and were quickly impressed. McVicar said, “What first drew our attention to IGEL was the ability to leverage the IGEL UDC to quickly and easily convert our existing laptop computers into an IGEL OS-powered desktop computing solution, that we could then manage via the IGEL UMS. Because IGEL is Linux-based, we found that it offered both the functionality and stability we needed within our enterprise.”

As The Auto Club Group continues to expand its operations, it will be rolling out additional IGEL OS-powered endpoints to its remote workers, and expects its deployment to exceed 400 endpoints once the project is complete.

The Auto Club Group is also looking at possibly leveraging the IGEL Cloud Gateway, which will help bring more performance and functionality to those working outside of the corporate WAN.
Safeguarding Your Critical Data from Ransomware Threats
Ransomware attacks are on the rise and targeting organizations of all sizes and industries. Given the value of data to business today and the alarming rise in cyberattacks, securing and protecting critical data assets is one of the most important responsibilities in the enterprise. To help you fulfill this essential mission, we’ve pulled together some best practices to help you lock down your data and reduce the risk posed by ransomware and other security breaches.
The threat of ransomware is growing, while businesses are relying more and more on data. Is your IT team prepared to shield critical data and infrastructure from cyber criminals?

Thankfully, new best practices, strategies, and technologies can help you meet the threat head on.

With our eBook, “Safeguarding Your Critical Data from Ransomware Threats: Best Practices for Backup and Recovery” you’ll gain insight from our subject matter experts that will:
  • Help you lock down your data and reduce the risk of ransomware attacks freezing your business
  • Teach you about critical IT tactics to consider as part of your backup and recovery strategy
  • Get a conversation started in your organization about security and meeting key service level objectives  for the business
Remove the Budget Pressure of Inflated Endpoint Costs
What Can IT Leaders Do to Counter Endpoint Cost Inflation? Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures.

What Can IT Leaders Do to Counter Endpoint Cost Inflation?

"Inflation and supply chain challenges have resulted in device costs increasing up to 20% since the start of 2021, placing significant pressure on budgets for end-user computing. This research identifies three key actions IT leaders must take when faced with extreme budget pressures."

How can IT Leaders counter this endpoint inflation? Recommendations include producing a TCO report on endpoint devices and refreshing, not replacing old hardware.

US Cybersecurity Census Report
Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

Cybersecurity is now recognized as a key priority for U.S. businesses. However, cybersecurity threats are evolving as risks, and the responses necessary to mitigate them, change rapidly. Staying a step ahead of bad actors is a continuous challenge and businesses—despite their intentions to do so—aren’t always keeping pace.

To solve this problem, IT leaders must understand why. They need answers to questions such as, how is cybersecurity transforming? How are cyberattacks harming businesses? Where must investments in preventative training and tools be focused? Is cybersecurity being prioritized by leadership? And how does cybersecurity fit within organizational culture?

In partnership with Sapio Research, Keeper Security analyzed the behaviors and attitudes of 516 IT decision-makers in the U.S. to answer these questions and more. This report, Keeper’s second annual U.S. Cybersecurity Census, maps the transforming landscape of cybersecurity based on these expert insights. It provides leaders with a forensic assessment of the threats their businesses face and details the urgent strategies necessary to overcome them.

Businesses across the U.S. are making cybersecurity a priority. However, despite efforts and investments, clear gaps remain. Our research shows that there have been small steps, but no giant leaps.

The volume and pace at which threats are hitting businesses are increasing, and leadership can’t afford to wait. If they do, the financial, reputational, and organizational penalties will be severe. Likewise, as work has transformed dramatically over the past two years—with hybrid and remote working normalized— companies need to rethink how they are building cybersecurity resilience.

Pilot's Guide to Edge Computing Deployment
Successful organizations are increasingly differentiated by the scope and scale of their digital capacities. These include accessing information, improving business processes, and providing customers with innovative experiences. No matter the industry, organizations have embraced new solutions to achieve unprecedented levels of performance. Pilot's Guide to Edge Computing Deployment Edge computing provides a powerful answer to overcome significant hurdles such as large amounts of data, unreliabl

Pilot's Guide to Edge Computing Deployment

Successful organizations are increasingly differentiated by the scope and scale of their digital capacities. These include accessing information, improving business processes, and providing customers with innovative experiences. No matter the industry, organizations have embraced new solutions to achieve unprecedented levels of performance.

Pilot's Guide to Edge Computing Deployment Edge computing provides a powerful answer to overcome significant hurdles such as large amounts of data, unreliable internet connectivity, latency, regulations, and the lack of qualified IT staff. It’s well known that cloud solutions alone cannot adequately address these challenges.

What does an edge deployment look like? What do you need to do to get started? This practical guide will help leaders and IT teams understand how to transition to edge computing seamlessly, including these key areas:

  • Physical Space & Equipment Requirements
  • Shipping & Installation
  • Rapid Deployment & Scalability
  • Centralized Monitoring & Management

Download this playbook to explore how edge computing can help your organization develop and distribute new technology without architectural complexity.

AIOps Best Practices for IT Teams & Leaders
What is AIOps & why does it matter for today’s enterprises? Gartner first coined the term AIOps in 2016 to describe an industry category for machine learning and analytics technology that enhances IT operations analytics. Learn how AIOps helps manage IT systems performance and improve customer experience.

AIOps is an umbrella term for underlying technologies, including Artificial Intelligence, Big Data Analytics and Machine Learning that automate the determination and resolution of IT issues in modern, distributed IT environments.

Here's a brief overview on how AIOps solution work:

  • AIOps data usually comes from different MELT sources.
  • Then, big data technologies aggregate and organize it, reduce noise, find patterns and isolate anomalies.
  • The AIOps automated resolution system resolves known issues and hands over the complicated scenarios to IT teams.

Learn from this whitepaper on what are the Best Practices IT Teams and IT Leaders should follow in implementing AIOps in their enterprise.

CloudFabrix vSphere Observability powered by Cisco Observability Platform
Why go for vSphere Observability Module? • Cisco Observability Platform is incomplete without virtualization and vSphere. • Numerous Enterprise Applications run on VMWare and the Cisco VMWare accounts for more than 40% market share of Virtualization and HCI market is growing swiftly. • Seamless correlated experience to monitor virtualized environments running cloud native workloads has now become a necessity to deliver a smooth customer experience. • Comprehensive observability all the way from
What are the values customers can obtain by opting vSphere Observability Solution powered by Cisco Observability Platform?
  • End To End Visibility
    • Capturing data across spectrum i.e. Business->Applications->Infra
  • Hybrid Cloud Environments support
    • Public Clouds, On-Prem, Cloud Native, Legacy etc
  • More accurate event correlations
    • Collection & Correlations across business, apps & infra
  • More accurate root cause/impact analysis
    • Improved MTTD/MTTR with full stack dependencies
  • Enhanced Observability Experience
    • Broader use cases support :  extensibility and customization