Liquidware's Jason Smith on Flex App, IGEL Hypervisor Integration & AI-Powered Desktop Insights

Liquidware’s Jason Smith on Flex App, IGEL Hypervisor Integration & AI-Powered Desktop Insights

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David Marshall | Published: April 1, 2026

Recorded live at IGEL Now & Next 2026 at the iconic Fontainebleau Hotel in Miami, Florida, VMblog sits down with Jason Smith, Vice President of Marketing and Alliances at Liquidware, for an in-depth conversation about what’s new, what’s next, and what’s generating the most buzz on the show floor.

Jason covers a lot of ground in this interview — from Liquidware’s long-standing partnership with IGEL dating back to 2010, to some of the most exciting product developments the company is bringing to market right now.

KEY TOPICS COVERED IN THIS INTERVIEW:

✅ Liquidware + IGEL: A Partnership Over a Decade in the Making Learn how Liquidware’s relationship with IGEL got its start around 2010 at Citrix Synergy, driven by a major U.S. home improvement retailer’s need to monitor thin clients in a VMware Horizon environment.

✅ Command Control: Real-Time Remediation for IGEL Endpoints Jason walks through Liquidware’s Command Control solution — a real-time remediation tool that lets admins see running processes, execute quick fix scripts, view geolocation data for devices, and leverage secure remote control, all on IGEL thin clients.

✅ Flex App + IGEL Managed Hypervisor: Windows Apps Without Windows This is the big one. Jason explains how Liquidware’s Flex App technology can deliver packaged Windows applications directly into the IGEL Secure OS via the IGEL Managed Hypervisor — eliminating the need to run a full Windows OS on the endpoint. The same app package works across laptops, Windows 365, AVD, and now IGEL. No repackaging required.

✅ Flex App Sandbox Mode: The App-V Replacement With Microsoft’s App-V reaching end of life, Liquidware is answering customer demand with an upcoming Flex App Sandbox Mode — delivering full application isolation for edge use cases like running multiple CAD/CAM packages side by side.

✅ AI-Powered Insights Coming to Stratosphere UX Liquidware is launching an AI plugin for Stratosphere UX — their deep-dive endpoint monitoring and analytics solution — that integrates with AI agents like ChatGPT to translate complex performance metrics into plain-English insights, complete with recommendations for resolving poor digital employee experience (DEX) scores. Critically, Jason explains why Liquidware deliberately chose not to use AI for workflow automation, especially given their customer base in healthcare, financial services, and federal government.

✅ Profile Unity & Persona Management A brief but important mention of Profile Unity, Liquidware’s profile and persona management solution, and how it works alongside Flex App to truly unchain users from a fixed Windows environment.

WHO SHOULD WATCH: This interview is essential viewing for IT administrators, EUC architects, VDI/DaaS practitioners, and anyone working with IGEL endpoints in healthcare, financial services, or government environments.