Kaleida Health was looking to modernize the digital experience for its clinicians and back office support staff. Aging and inconsistent desktop hardware and evolving Windows OS support requirements were taxing the organization’s internal IT resources. Further, the desire to standardize on Citrix VDI  for both on-site and remote workers meant the healthcare organization needed to identify a new software and hardware solution that would support simple and secure access to cloud workspaces.

The healthcare organization began the process by evaluating all of the major thin client OS vendors, and determined IGEL to be the leader for multiple reasons – it is hardware agnostic, stable and has a small footprint based on Linux OS, and it offers a great management platform, the IGEL UMS, for both on-site users and remote access.

Kaleida Health also selected LG thin client monitors early on because the All-in-One form factor supports both back office teams and more importantly, clinical areas including WoW carts, letting medical professionals securely log in and access information and resources from one, protected data center.

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A defense contractor with whom Coretek has had a long-standing relationship spanning nearly two decades had attempted to migrate to a virtual desktop infrastructure (VDI) environment twice with another technology services provider without success. Impressed by Coretek’s success with VDI implementations in healthcare and other industries, the defense contractor turned to the solution provider for help.

Coretek's VDI offering has evolved significantly over the years to better support today's power users. Due to its industry leadership, IGEL OS is currently the standard for new customer VDI rollouts at Coretek. One of the things that the Coretek team appreciates most about IGEL OS is its high level of configurability, as well as IGEL’s commitment to staying current with trends in the EUC space by aligning IGEL OS with a broad ecosystem of leading vendors, including those providing unified communications and collaboration (UCC) applications and tools. In this particular case, IGEL OS, in combination with new Dell endpoint hardware, enabled Coretek to restore performance following a significant shift in the customer’s usage of its UCC tools.

The customer is currently utilizing high-performance VDI desktops, leveraging IGEL OS at the endpoint, to design defense equipment and support connectivity and collaboration through video conferencing. IGEL’s Preventative Security Model™ supports Zero Trust security approaches and partners with leading Secure Access Service Edge (SASE) vendors to complement and reinforce these solutions from a security standpoint.