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Showing 1 - 16 of 23 white papers, page 1 of 2.
PrinterLogic and IGEL Enable Healthcare Organizations to Deliver Better Patient Outcomes
Healthcare professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information.

Many organizations have turned to virtualizing user endpoints to help reduce capital and operational expenses while increasing security. This is especially true within healthcare, where hospitals, clinics, and urgent care centers seek to offer the best possible patient outcomes while adhering to a variety of mandated patient security and information privacy requirements.

With the movement of desktops and applications into the secure data center or cloud, the need for reliable printing of documents, some very sensitive in nature, remains a constant that can be challenging when desktops are virtual but the printing process remains physical. Directing print jobs to the correct printer with the correct physical access rights in the correct location while ensuring compliance with key healthcare mandates like the General Data Protection Regulation (GDPR) and the Healthcare Insurance Portability and Accountability Act (HIPAA) is critical.

Healthcare IT needs to keep pace with these requirements and the ongoing printing demands of healthcare. Medical professionals need to print effortlessly and reliably to nearby or appropriate printers within virtual environments, and PrinterLogic and IGEL can help make that an easy, reliable process—all while efficiently maintaining the protection of confidential patient information. By combining PrinterLogic’s enterprise print management software with centrally managed direct IP printing and IGEL’s software-defined thin client endpoint management, healthcare organizations can:

  • Reduce capital and operational costs
  • Support virtual desktop infrastructure (VDI) and electronic medical records (EMR) systems effectively
  • Centralize and simplify print management
  • Add an essential layer of security from the target printer all the way to the network edge
See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
Most enterprises are moving to hybrid or multi-cloud architectures. Operating these environments requires IT teams to rethink their approach to monitoring and reporting on applications and environments. Cloud services differ in functions which makes achieving and maintaining a consistent configuration difficult but not impossible. A significant portion of companies plan to utilize third-party products, reducing some of the variability in feature capabilities across clouds to simplify management.

The author of this Pathfinder report is Mike Fratto, a Senior Research Analyst on the Applied Infrastructure & DevOps team at 451 Research, a part of S&P Global Market Intelligence. Pathfinder reports navigate decision-makers through the issues surrounding a specific technology or business case, explore the business value of adoption, and recommend the range of considerations and concrete next steps in the decision-making process.

This report explores the following topics:

  • the growth of already commonplace cloud usage for mission-critical applications
  • the importance of cloud governance
  • the top cloud security concerns for enterprises
  • the adoption of third-party tools for cloud management
  • the steps IT teams should take to make their cloud environments more secure and reliable
Solving the BIG problems in cloud computing
The two big challenges in deploying and growing cloud usage are cost and security. Shadow IT has contributed to those challenges by causing overspending and exposing organizations to significant security risks. So, how should enterprises address both hybrid (on-premises and in the cloud) and multi-cloud challenges? This research reviews new technologies and approaches that can improve visibility for IT teams, enable security policies across the entire network, and manage costs more effectively.

Vladimir Galabov, Director, Cloud and Data Center Research, and Rik Turner, Principal Analyst, Emerging Technologies, are the co-authors of this eBook from Omdia, a data, research, and consulting business that offers expert analysis and strategic insight to empower decision-making surrounding new technologies.

This eBook covers the following topics:

  • the current landscape of cloud computing, including the BIG problems
  • the advantages of using a multi-cloud approach
  • the dangers of shadow IT, including billing surprises and security breaches
  • the move of mission-critical applications to the cloud
  • the considerations regarding cloud security, including recommendations for IT teams
Unmasking the Top 5 End-User Computing (EUC) Challenges
The work-from-anywhere world is upon us. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the digital employee experience as good or better than the office experience. ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work.
Today, millions of people across the globe are now working remotely. Though COVID-19 will soon be but a memory, this “work-from-anywhere” trend is here to stay. To support the distributed workforce, organizations have deployed virtual applications and desktops, but still struggle to make the employee experience as good or better than their experience in the office.

ControlUp surveyed over 450 end-user computing administrators and asked them about their most challenging problems in supporting remote work. From slow logons, application performance issues, network latency, unified communications issues, to slow sessions, this paper explains the top five survey findings and explores the ways ControlUp helps mitigate these problems.
Analyzing VMware Horizon Logons
While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

While VMware Horizon provides a powerful virtualization platform, technologies and capabilities like Microsoft Windows, Active Directory, authentication, DNS, network, group policy, and third-party apps must work seamlessly to provide a great digital employee experience. This eBook will focus on improving the logon duration for EUC and VDI deployments.

And view this solution page for more information. 

Why backup is breaking hyper-converged infrastructure and how to fix it
The goal of a hyperconverged infrastructure (HCI) is to simplify how to apply compute, network and storage resources to applications. Ideally, the data center’s IT needs are consolidated down to a single architecture that automatically scales as the organization needs to deploy more applications or expand existing ones. The problem is that the backup process often breaks the consolidation effort by requiring additional independent architectures to create a complete solution.

How Backup Breaks Hyperconvergence

Backup creates several separate architectures outside of the HCI architecture. Each of these architectures need independent management. First, the backup process will often require a dedicated backup server. That server will run on a stand-alone system and then connect to the HCI solution to perform a backup. Second, the dedicated backup server will almost always have its own storage system to store data backed up from the HCI. Third, there are some features, like instant recovery and off-site replication, that require production quality storage to function effectively.

The answer for IT is to find a backup solution that fully integrates with the HCI solution, eliminating the need to create these additional silos.

Examining the Effectiveness of Digital Twins in Network Modeling
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions. The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
A 451 Research survey examined the prevalence and effectiveness of shared data models and “digital twins” in network modeling from the perspectives of cloud, network, and security operations, examining how approaches to data sharing impacted each role and the interaction between these job functions.

The survey responses illustrate the effectiveness of digital twins and indicate the relative digital maturity of each job function, showing where there is potential to improve efficiency.
Shaping the Future of Remote Access With Apache Guacamole Technology
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.
In today's hybrid and remote working era, the importance of secure and convenient remote desktop access has become increasingly evident. As employees access sensitive data and systems from various locations and devices, organizations face heightened security risks. These risks include potential data breaches and cyber attacks, particularly when IT and DevOps teams use privileged accounts for remote infrastructure management.

Since 2016, many users have turned to Apache Guacamole, a community-driven open-source remote desktop platform that is free for anyone to use and if your organization is technically savvy. The source code is publicly available to compile and build.

However, if you’d like software that’s ready to deploy for the enterprise and comes with responsive, professional support, Keeper Connection Manager (KCM) can provide an affordable way to get all the benefits of Apache Guacamole.

KCM provides users with a secure and reliable way to remotely connect to their machines using Remote Desktop Protocol (RDP), Virtual Network Computing (VNC), Secure Shell (SSH) and other common protocols. Moreover, KCM is backed by a responsive team, including the original creators of Apache Guacamole, ensuring expert assistance is always available.

Let’s dive into the importance and challenges of remote access below.

The ROI of a Network Digital Twin
A network digital twin is a digital model of the network that makes network data accessible and actionable to ensure the network behaves as expected and is secure. NetOps, SecOps, and CloudOps teams use this data to drastically reduce time spent diagnosing problems, leading to a more agile, reliable, and secure network. Read this eBook for more details on the financial return on aligning your team, simplifying troubleshooting, and avoiding outages by using a network digital twin.

Contents

  • What is a network digital twin?
  • Outages are expensive and preventable
  • A network digital twin saves time and money
  • Time is money
  • General use cases
    • Workflow automation
    • Inventory management
    • Automated compliance/audit
    • Change management
  • Network security use cases
    • Security posture verification
    • Incident response
    • Vulnerability management
  • Multi-cloud use cases
    • Continuous multi-cloud security audit
    • Service assurance
    • End-to-end visibility
  • Network operations use cases
    • Path verification/analysis
    • Outage prevention
    • Troubleshooting
Revolutionizing IT Support
In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams...

In recent years, the demand for real-time remediation solutions has been on the rise as organizations seek to streamline their support operations and improve customer satisfaction. Real-time remediation solutions are designed to help IT support teams quickly identify and resolve user issues by automating common troubleshooting tasks and providing actionable insights. Another reason for the rise in demand is the massive shift to work from anywhere that has occurred post COVID-19. According to Gartner, Inc. a research and advisory firm, it is predicted that work from anywhere will continue to rise. By year-end 2023, 48% of knowledge workers will be working hybrid and fully remote, up from 27% in 2019, with 39% of those working hybrid, up from 12% in 2020.

Hybrid is no longer just an employee perk but an employee expectation, challenging employers to create a human-centric approach to “hybrid.” However, there is no sign of a decline in hybrid work. According to a Gartner, Inc. Hybrid Work Employee Survey, 74% of hybrid or remote employees say their expectations for working flexibly have increased. Only 4% of current hybrid or remote employees have a preference for an on-site arrangement. This hybrid working shift creates a challenge for IT admins to have the ability to monitor and remediate remote endpoints, and this is where real-time remediation solutions come in. This whitepaper will examine the current market for real-time remediation solutions, including key trends, challenges, and opportunities.

AIOps Best Practices for IT Teams & Leaders
What is AIOps & why does it matter for today’s enterprises? Gartner first coined the term AIOps in 2016 to describe an industry category for machine learning and analytics technology that enhances IT operations analytics. Learn how AIOps helps manage IT systems performance and improve customer experience.

AIOps is an umbrella term for underlying technologies, including Artificial Intelligence, Big Data Analytics and Machine Learning that automate the determination and resolution of IT issues in modern, distributed IT environments.

Here's a brief overview on how AIOps solution work:

  • AIOps data usually comes from different MELT sources.
  • Then, big data technologies aggregate and organize it, reduce noise, find patterns and isolate anomalies.
  • The AIOps automated resolution system resolves known issues and hands over the complicated scenarios to IT teams.

Learn from this whitepaper on what are the Best Practices IT Teams and IT Leaders should follow in implementing AIOps in their enterprise.

Optimization of IT Log Data with Log Intelligence
Cyber attacks are getting sophisticated, necessitating early detection of malicious activity. Stringent government policies and compliances necessitate building robust log management systems. And, increased reliance on technology to support hybrid work models necessitates efficient management of extensive log data. Hence, log intelligence is in demand by organizations as they need robust systems to address the issues above and create secure and efficient log management.
Want to know the Log Management Trends in 2024 and Beyond?
  • CISOs face stringent government regulations, such as the current administration mandating 12-18 months of log retention.
  • Chief Enterprise Architects worry that the average cost of a single enterprise service outage is $400K and the average MTTR is over 7 hrs.
  • Companies such as Facebook lose $65 million and 4.8% of their stock valuation over a 5-hour outage.
  • Security breaches mar organizational reputation and prove a threat to business.
  • 91% of leaders agree that monitoring tools are siloed and domain-specific, complicating the log management landscape.
  • VP Cloud/IT Services acknowledge the accelerated pace of digital transformation post-COVID-19 and recognize the need for more sophisticated security monitoring and SIEM adoption.
  • Log management market size reaches $2.3 billion in 2021 and is expected to grow to $4.1 billion by 2026 at a CAGR of 11.9%.
Network Engineer Buyer's Guide for Automation Solutions
Careful consideration is necessary while navigating the complicated world of network automation technologies. With the help of this guide, network engineers may choose the best automation platform by gaining essential information. It shows the way to increasing effectiveness, security, and value by emphasizing important parameters and practical examples.

For network engineers navigating the world of network automation, this guide is vital.  It offers a road map with practical examples that covers evaluating key capabilities like task automation and backup/recovery as well as current system assessments.

  • The revolutionary potential of automation is demonstrated by insights from a variety of sectors.
  • Making decisions is based on efficiency, scalability, and compliance.
  • A useful vendor evaluation checklist helps make well-informed judgments for optimal automation.

It gives buyers a useful vendor evaluation checklist so they may make well-informed judgments. This guide equips network engineers to lead their businesses towards automation excellence by simplifying intricate ideas into practical insights.

Network Vulnerability Remediation with BackBox
In an age of rising cyber dangers, the need for a complete network security management platform has become critical. The BackBox Network Vulnerability Manager, when combined with the BackBox Network Automation Platform, provides a simplified approach to identifying vulnerabilities and strengthening defenses. It provides dynamic inventory, risk rating, CVE mitigation, and repair priority, which reduces human labor while providing proactive network protection.

When used in conjunction with the BackBox Network Automation Platform, BackBox Network Vulnerability Manager aids in the detection of vulnerabilities and the strengthening of cyber-attack defenses. Administrators confront substantial hurdles in addressing vulnerabilities in network devices such as firewalls, intrusion detection systems (IDSs), and routers. NIST publishes over 2,500 CVEs each month, overwhelming network managers with security knowledge.

The BackBox Network Vulnerability Manager solves these issues with its Closed-Loop Vulnerability Remediation procedure.

Dynamic Inventory: BackBox offers a comprehensive picture of network and security devices, removing the need for laborious and error-prone inventory processes.

Risk Scoring and Analytics: BackBox Network Vulnerability Manager's risk scoring engine assesses organizational vulnerabilities, providing attack surface scores and risk metrics for all network devices. This offers a thorough understanding of network vulnerabilities and risk exposure.

CVE Mitigation: Administrators search device configurations for vulnerable settings to assess CVE relevance. Automation removes mitigated vulnerabilities from the risk score. Certain CVEs can be marked non-applicable, recalculating the risk score for an accurate vulnerability status.

Without BackBox, vulnerability patching involves a manual process:

  • Understand inventory and exposures
  • Determine update priorities
  • Remediate with temporary configuration fixes
  • Remediate permanently with OS updates
  • Remove temporary configuration fixes

BackBox automates device detection, data collecting, and vulnerability mapping while prioritizing updates based on risk assessment. This gives administrators an up-to-date picture of network hazards, allowing them to quickly upgrade and provide full security.

OS Updates and Patching with BackBox
Given that the National Cyber Security Center of the United Kingdom has emphasized the critical need of patching, it is imperative to look at the common delays in OS upgrades. It promotes a different way of thinking by emphasizing upgrades as vital security precautions as opposed to tedious administrative duties. BackBox appears as a remedy, strengthening network security by automating and streamlining vendor update procedures.

BackBox understands the disparity between the accepted significance of OS upgrades and their regular delays. Exploring historical backgrounds, we learn how updates were originally considered regular administrative duties, despite their vital importance in today's cybersecurity scene. BackBox, supported by convincing statistics from reliable sources including as Ponemon, ServiceNow, and Gartner, reveals missed chances for breach prevention because of delayed patching and illuminates the operational constraints created by manual procedures that impede effective vulnerability mitigation.

We provide BackBox as the answer and describe its revolutionary potential to optimize updating processes:

  • Automation Features: BackBox is equipped with automation features that minimize human participation and any mistakes during updating procedures.
  • Vendor-Agnostic Approach: Our technology ensures uniformity and effectiveness throughout the network by effortlessly adjusting to a variety of vendor settings.
  • Strong Reporting Features: BackBox has strong reporting features that help with decision-making by giving information about update statuses.
  • Context-Aware Updates: Our technology optimizes security measures while reducing interruptions by delivering updates that are specifically matched to the network environment.

Real-world success stories demonstrate BackBox's efficacy, resulting in considerable savings for organizations.  BackBox is the catalyst for reframing operating system upgrades as critical security measures, providing a strong solution to strengthen network defenses against growing cyber threats.

Automate Compliance with BackBox
BackBox provides a compliance solution to address the many issues organizations encounter. Automation from BackBox simplifies the process, from starting compliance initiatives to managing and resolving non-compliance concerns. Teams can quickly develop, enforce, and keep an eye on compliance requirements across a variety of network devices and suppliers with the help of prebuilt templates and IntelliChecks. BackBox minimizes human labor and configuration drift concerns by automating compliance c
BackBox revolutionizes compliance management by offering a comprehensive solution from project inception to remediation. It enables teams to create compliance rules that are consistent with industry standards such as CIS Benchmarks, PCI-DSS, HIPAA, and NIST. The key features include:
  • Automated checks against compliance requirements assure continual conformance and reduce the danger of configuration drift.
  • Scheduled audits and real-time monitoring proactively identify and correct non-compliance, improving the security posture.
  • Flexible remediation options, such as automated correction and manual intervention, enable businesses to respond quickly to concerns.
  • Comprehensive reports help teams to be more transparent and accountable.
Furthermore, BackBox interacts effortlessly with IT service management platforms, simplifying compliance onboarding for new devices and guaranteeing constant adherence to standards. This holistic strategy increases organizational resilience in the face of changing regulatory environments.